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Merchant Orders

The Merchant Orders endpoints handle the creation and update of merchant onboarding orders. A merchant order bundles the provisioning details needed to onboard a new merchant, including entity information, banking details, and service subscriptions. The Additional Services endpoints allow you to attach add-on services (such as APM, payment contracts, or CNP features) to an existing merchant without creating a new full order.

How It Works

1

Create a merchant draft order

POST /orders/merchant — Submit the merchant's entity details, address, banking information, and desired services. The response returns a draft order ID.

2

Update the draft if needed

PUT /orders/merchant/{orderId} — Replace the entire draft order payload before submission. Use this to correct details prior to submitting.

3

Submit for processing

Use POST /orders/drafts/{orderId} (see Orders — Common) to submit the draft for processing.

API Reference

Create Merchant Order

Create Merchant Order

post

Adds a new merchant to the system and optionally allows for ordering hardware and services.

Header parameters
saveDraftbooleanOptional

An optional header indicating whether to save the order into a DRAFT status. If this value is not specified or set to false then the order will be SUBMITTED immediately.

validateAcquirerbooleanOptional

An optional header indicating whether to validate the acquirer.

validateACHbooleanOptional

An optional header indicating whether to validate account details against GIACT.

validateCompanyIdentitybooleanOptional

An optional header indicating to the client to validate the merchant details stored in the order against Verifone Identity Service.

X-Use-Simplified-Order-FlowbooleanOptional

An optional header indicating to the client, the new approach delegates more logic to the backend, requiring the API/UI client to supply only the essential data when possible. Our backend now intelligently derives missing fields by leveraging defaults and configurations from the Portfolio Service

Body
orderReferencestring · min: 1Required

Client reference for the Order.

Example: ORD-1234
customerEntityUidstring · uuidRequired

Verifone allocated ID for the customer this order is for (packages and bundles are associated with this entity).

requestedDatestring · date-timeOptional

The requested date for this order.

poRefstringOptional

Purchase Order Reference

Example: 85219587
notesstringOptional

Notes for the Order

Example: Current in draft, caller got busy, callback anothertime.
Responses
200

Create Merchant Order Response

application/json
orderReferencestring · min: 1Required

Client reference for the Order.

Example: ORD-1234
customerEntityUidstring · uuidRequired

Verifone allocated ID for the customer this order is for (packages and bundles are associated with this entity).

requestedDatestring · date-timeOptional

The requested date for this order.

poRefstringOptional

Purchase Order Reference

Example: 85219587
notesstringOptional

Notes for the Order

Example: Current in draft, caller got busy, callback anothertime.
orderIdstring · uuidRequired

Verifone allocated ID for the Order.

Example: 32c480b5-4dfb-4c53-959f-49edf45a0931
statusstring · enumRequiredPossible values:
createdUserUidstring · uuidOptional

The assigned User ID corresponding to the Order Created By.

Example: 04f5ea24-cc4f-11e8-a8d5-f2801f1b9fd1
createdBystring · min: 1Optional

The username of the person who's UID is represented, e.g. "John/Jane Smith".

createdDatestring · date-timeOptional

The created date for this order.

modifiedUserUidstring · uuidOptional

The assigned User_ID corresponding to the Order Modified By.

Example: 04f5ea24-cc4f-11e8-a8d5-f2801f1b9fd1
modifiedBystring · min: 1Optional

The username of the person who's UID is represented, e.g. "John/Jane Smith".

modifiedDatestring · date-timeOptional

The last modified date for this order.

orderTypestringRequiredDefault: MerchantOrder
entityUidstring · uuidRequired

The Verifone allocated unique id for this site.

Example: 14f5ea24-cc4f-11e8-a8d5-f2801f1b9fd9
merchantCompanyEntityUidstring · uuidRequired

The Verifone allocated unique ID for this merchant company.

Example: 14f5ea24-cc4f-11e8-a8d5-f2801f1b9fd9
merchantCompanyGroupEntityUidstring · uuidOptional

For Group Feature, `entityType = MERCHANT_COMPANY_GROUP``.

Example: 14f5ea24-cc4f-11e8-a8d5-f2801f1b9fd9
post
/orders/merchant

Update Merchant Order

Update/Replace Merchant Order.

put

Update merchant order. This can only be done if the order has not been submitted.

Path parameters
orderIdstring · uuidRequired

Verifone allocated ID for the Order.

Example: 32c480b5-4dfb-4c53-959f-49edf45a0931
Header parameters
validateAcquirerbooleanOptional

An optional header indicating whether to validate the acquirer.

validateACHbooleanOptional

An optional header indicating whether to validate account details against GIACT.

validateCompanyIdentitybooleanOptional

An optional header indicating to the client to validate the merchant details stored in the order against Verifone Identity Service.

Body
orderReferencestring · min: 1Required

Client reference for the Order.

Example: ORD-1234
customerEntityUidstring · uuidRequired

Verifone allocated ID for the customer this order is for (packages and bundles are associated with this entity).

requestedDatestring · date-timeOptional

The requested date for this order.

poRefstringOptional

Purchase Order Reference

Example: 85219587
notesstringOptional

Notes for the Order

Example: Current in draft, caller got busy, callback anothertime.
Responses
200

Replace Merchant Order Response

application/json
orderReferencestring · min: 1Required

Client reference for the Order.

Example: ORD-1234
customerEntityUidstring · uuidRequired

Verifone allocated ID for the customer this order is for (packages and bundles are associated with this entity).

requestedDatestring · date-timeOptional

The requested date for this order.

poRefstringOptional

Purchase Order Reference

Example: 85219587
notesstringOptional

Notes for the Order

Example: Current in draft, caller got busy, callback anothertime.
orderIdstring · uuidRequired

Verifone allocated ID for the Order.

Example: 32c480b5-4dfb-4c53-959f-49edf45a0931
statusstring · enumRequiredPossible values:
createdUserUidstring · uuidOptional

The assigned User ID corresponding to the Order Created By.

Example: 04f5ea24-cc4f-11e8-a8d5-f2801f1b9fd1
createdBystring · min: 1Optional

The username of the person who's UID is represented, e.g. "John/Jane Smith".

createdDatestring · date-timeOptional

The created date for this order.

modifiedUserUidstring · uuidOptional

The assigned User_ID corresponding to the Order Modified By.

Example: 04f5ea24-cc4f-11e8-a8d5-f2801f1b9fd1
modifiedBystring · min: 1Optional

The username of the person who's UID is represented, e.g. "John/Jane Smith".

modifiedDatestring · date-timeOptional

The last modified date for this order.

orderTypestringRequiredDefault: MerchantOrder
entityUidstring · uuidRequired

The Verifone allocated unique id for this site.

Example: 14f5ea24-cc4f-11e8-a8d5-f2801f1b9fd9
merchantCompanyEntityUidstring · uuidRequired

The Verifone allocated unique ID for this merchant company.

Example: 14f5ea24-cc4f-11e8-a8d5-f2801f1b9fd9
merchantCompanyGroupEntityUidstring · uuidOptional

For Group Feature, `entityType = MERCHANT_COMPANY_GROUP``.

Example: 14f5ea24-cc4f-11e8-a8d5-f2801f1b9fd9
put
/orders/merchant/{orderId}

Additional Services

Additional Services orders allow you to subscribe an existing merchant to software applications or hardware ownership services without going through a full merchant order.

Examples of additional services include APM, Payment Contracts, CNP features, and hardware-related services such as Swap, Repair, and Warranties.

Create Additional Services Order

Create Additional Services Order

post

Creates an order for add-on services (e.g. APM integration). A new PPC is created if no contract ID is specified.

Header parameters
saveDraftbooleanOptional

An optional header indicating whether to save the order into a DRAFT status. If this value is not specified or set to false then the order will be SUBMITTED immediately.

Body

Additional services order & package details

orderReferencestring · min: 1Required

Client reference for the Order.

Example: ORD-1234
customerEntityUidstring · uuidRequired

Verifone allocated ID for the customer this order is for (packages and bundles are associated with this entity).

requestedDatestring · date-timeOptional

The requested date for this order.

poRefstringOptional

Purchase Order Reference

Example: 85219587
notesstringOptional

Notes for the Order

Example: Current in draft, caller got busy, callback anothertime.
portfolioUidstring · uuidOptional

Verifone ID for the Portfolio Selected. If this is not provided then a default portfolio will be used.

Example: 32c480b5-4dfb-4c53-959f-49edf45a0931
Responses
post
/orders/merchant/additionalServices

Update Additional Services Order

Update Additional Services Order

put

Updates an existing add-on services order, provided the order has not yet been submitted.

Path parameters
orderIdstring · uuidRequired

Verifone allocated ID for the Order.

Example: 32c480b5-4dfb-4c53-959f-49edf45a0931
Body

Additional services order & package details

orderReferencestring · min: 1Required

Client reference for the Order.

Example: ORD-1234
customerEntityUidstring · uuidRequired

Verifone allocated ID for the customer this order is for (packages and bundles are associated with this entity).

requestedDatestring · date-timeOptional

The requested date for this order.

poRefstringOptional

Purchase Order Reference

Example: 85219587
notesstringOptional

Notes for the Order

Example: Current in draft, caller got busy, callback anothertime.
portfolioUidstring · uuidOptional

Verifone ID for the Portfolio Selected. If this is not provided then a default portfolio will be used.

Example: 32c480b5-4dfb-4c53-959f-49edf45a0931
Responses
put
/orders/merchant/additionalServices/{orderId}

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