# Maintenance

## Overview

This section contains general system and terminal functions and settings. The system will display functions based on the security level of the user. Given below are the cashier functions.

## Using Maintenance

Navigate to **CSR Func > Maintenance**from the POS to access the following Maintenance functions:

* Adjust Volume
* Adjust Brightness
* System Messages
* Device Configuration
* Print Upgrade Summary
* Generate a Login Barcode

### Adjust Volume

1. Touch **\[Adjust Volume]**
2. Touch the number for the correct volume **\[0 - 10]**
3. A chime sounds to indicate the volume
4. Touch \*\*\[OK]\*\*to save the volume

### Adjust Brightness

1. Touch **\[Adjust Brightness]**
2. Touch the number for the correct brightness **\[0 - 10]**
3. The brightness changes when a number is touched
4. Touch \*\*\[OK]\*\*to save the brightness

### System Messages

1. Touch **\[System Messages]**
2. The System Messages list displays
3. Touch down arrow to scroll and review the messages

### Print Upgrade Summary

1. Touch **Print Upgrade Summary**
2. The printer prints the upgrade summary

### Device Configuration Menu

1. Touch **\[Device Configuration]**
2. Touch the appropriate entry or key the entry number of the device to configure
3. Press **\[ENTER]**

### Generate a Barcode

With the implementation of this feature, employees do not have to enter their ID and Password to log into the SCO since a customer can see what the values are. Instead, they can scan a barcode that contains login credentials.

An employee can generate a barcode that they can use to login to POS and SCO and that can also be used for performing override functions. The barcode contains a session credential instead of the ID and password.

![](/files/2b096cdd75c55676101c139949140a9b3277903d)

The generated barcode for employee is saved in commander in an encrypted format.

The barcode can be printed using a POS printer connected to the POS. The employee can also take a picture of the preview to scan the barcode instead of printing the barcode.

The barcode is valid until:

* a Close Day occur or
* the employee generates another barcode

The login barcode can also be used when POS/SCO prompts for user credentials with higher security level for functions such as ID checks, voids etc.

This feature allows:

* employees that are not assigned a till nor have a cashier session the ability to login to SCO and assist a customer.
* to scan the login barcode and login to SCO in Cashier mode without holding the SCO help button to get employee login screen.
* cashiers to login to SCO with the barcode after a reboot

{% hint style="info" %}
*Any employee that has the "Can Cashier" option enabled in their POS security record can also log into SCO cashier mode for sales. Other employees can log into SCO to perform non-sales functions.*
{% endhint %}

## Configuring Maintenance

Use Initial Setup to update general terminal information and maintain the system software and hardware.

Configuration under “Maintenance” is limited to Site Registration, a function that can also be performed at the POS. Additional functions not available through the POS are included here\*\*.\*\*

**Registration**

The Registration form presents information that must be supplied to the Verifone Technical Support Center in order to obtain a Registration Key. Call the Verifone Technical Support Center at (888) 777-3536. The Support Center will process the registration while you are on the phone.

{% hint style="info" %}
*Registration is only done once, at the time of installation. Registration is required any time site information for key components changes like application, version, etc.*
{% endhint %}

![](/files/0cc948af8b9d0a56761bff335cac7bde6f4e32dd)

| Field/Button         | Allowable Value/Function                                                      |
| -------------------- | ----------------------------------------------------------------------------- |
| **Registration Key** | Enter the Registration Key supplied by the Verifone Technical Support Center. |

### Maintenance Configuration

The Maintenance Configuration form is used to reset the Fuel and Register running totals, and to enter the telephone and postal code information for the site.

#### **Totalizers**

Use after installing new software. Before installing new software, close all cashiers and run the next period report. Enter the totals so that they are not lost.

For example, if the software is reinstalled at midnight, run the Close Daily report just before the installation. Do not perform any transactions until after the software is installed and the running totals are entered.

![](/files/197821619fbf811487245cb0943720b47c413455)

![](/files/a6d4170b44d4b447287e4668978196e25c779ddc)

| Field/Button                   | Allowable Value/Function                                                                         |
| ------------------------------ | ------------------------------------------------------------------------------------------------ |
| Fuel Totalizers -Fueling Point | Select the fueling point for which you want to set the running totals.                           |
| Hose #n                        | Enter the dollar and volume totals for each hose on the fueling point.                           |
| Register Totalizers -Register  | Select the register for which you want to set totals.                                            |
| Sales / Grand                  | Enter the Sales and Grand totals for each period. The periods that display depend on your setup. |

{% hint style="info" %}
*Setting totalizers after an upgrade is optional.*
{% endhint %}


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