# Other Sales Functions

## Overview

This section includes the sales functions that are not covered by any of the other sections.

## Using Other Sales Functions

The following are the other sales functions:

* [Add Tip](#add-tip)
* [Allow Food Stamps for Item](#allow-food-stamps-for-item)
* [Change Quantity](#change-quantity)
* [Gift Card Purchase](#gift-card-purchase)
* [Gift Card Recharge](#gift-card-recharge)
* [Kiosk Order](#kiosk-order)
* [Kiosk Order Purge](#kiosk-order-purge)
* [Modify](#modify)
* [No Sale](#no-sale)
* [Other Department](#other-department)
* [Other MOPs](#other-mops)
* [Other Functions](#other-functions)
* [Price Check](#price-check)
* [Price Check Enhancement](#price-check-enhancement)
* [Repeat Last Item](#repeat-last-item)
* [Split Tender](#split-tender-transaction)
* [Ticket Print](#ticket-print)
* [Total](#total)

At present we do not have the ability to add a tip. Enhancements will be made in upcoming software releases for the "Add Tip" feature.

As a workaround, follow this process:

{% stepper %}
{% step %}

### Create TIP department

Create a TIP department.
{% endstep %}

{% step %}

### Ask customer

When the customer comes to register to pay for a ticket, before tendering the transaction, ask if customer wishes to add a tip to the amount.
{% endstep %}

{% step %}

### Add tip

Add the tip amount to the transaction using the TIP department key.

Note: This method of adding a tip to the order only allows dollar amounts and not percentages.
{% endstep %}
{% endstepper %}

### Allow Food Stamps for Item

This function processes an item not configured as food stamp eligible as though it is eligible for payment with food stamps. It should be used in only accordance with store policies and procedures.

{% stepper %}
{% step %}
Press **\[ALLOW FOOD STAMP]**
{% endstep %}

{% step %}
Key item
{% endstep %}

{% step %}
Tender Sale with Food Stamps MOP alone or in combination with another MOP
{% endstep %}
{% endstepper %}

### Change Quantity

{% hint style="info" %}
*From Verifone Commander Release 56.00, POS Sales Functions security settings configured in Configuration Client > Security > POS Security > Sales Function Security > Quantity (QTY) are applied for this function.*

When the security setting for Quantity is changed, do a refresh configuration from **Configuration Client > Tools > Refresh Configuration** for the new security setting to take effect.
{% endhint %}

{% stepper %}
{% step %}
Touch the line item whose quantity has to be changed
{% endstep %}

{% step %}
Touch **Change Qty** to change the quantity
{% endstep %}
{% endstepper %}

### Gift Card Purchase

Allows the purchase of a Gift Card.

{% hint style="info" %}
*Soft keys can be assigned to Gift Card Purchase and Gift Card Recharge functions found in the Functions drop-down list from the Soft Key configuration tab.*

*Refer to the Gif Cards feature reference for more information on this feature.* 
{% endhint %}

{% stepper %}
{% step %}
Press **\[Gift Card Purchase]**
{% endstep %}
{% endstepper %}

*Different networks perform Gift Card Purchase and Gift Card Recharge functions differently. Shell for example, creates Gift Card Purchase and Gift Card Recharge PLUs and then use these PLUs for gift card purchase and recharge. Some Networks create Gift Card Purchase and Gift Card Recharge departments instead of PLUs and use these departments for gift card purchase and recharge.*

*Refer to Soft Key, PLU Sales and Department Sales chapters in this document for more information.*

### Gift Card Recharge

Allows the recharge of a Gift Card.

{% hint style="info" %}
*Soft keys can be assigned to Gift Card Purchase and Gift Card Recharge functions found in the Functions drop-down list from the Soft Key configuration tab.*

*Refer to the Gif Cards feature reference for more information on this feature.* 
{% endhint %}

{% stepper %}
{% step %}
Press **\[Gift Card Recharge]**
{% endstep %}
{% endstepper %}

*Different networks perform Gift Card Purchase and Gift Card Recharge functions differently. Shell for example, creates Gift Card Purchase and Gift Card Recharge PLUs and then use these PLUs for gift card purchase and recharge. Some Networks create*

*Gift Card Purchase and Gift Card Recharge departments instead of PLUs and use these departments for gift card purchase and recharge.*

*Refer to Soft Key, PLU Sales and Department Sales chapters in this document for more information.*

### Kiosk Order

This function is used only with Verifone’s integrated iOrder food service subsystem.

{% hint style="info" %}
*Refer to all the iOrder reference documents for information on this feature.*
{% endhint %}

{% stepper %}
{% step %}
Press **\[Kiosk Order]**
{% endstep %}

{% step %}
View list of pending food service orders and select the order to bring into the current transaction
{% endstep %}
{% endstepper %}

### Kiosk Order Purge

This function is used only with Verifone’s integrated iOrder food service subsystem.

{% hint style="info" %}
*Refer to all the iOrder reference documents for information on this feature.* 
{% endhint %}

{% stepper %}
{% step %}
Press **\[Kiosk Order Purge]**
{% endstep %}

{% step %}
View list of pending food service orders and select the one to purge
{% endstep %}
{% endstepper %}

### Modify

This function is used with products where different sizes are identified with the same PLU or barcode.

{% stepper %}
{% step %}
Enter item (PLU, scan, menu, etc)
{% endstep %}

{% step %}
Press **\[MODIFY]** until the correct size appears in the ticket window
{% endstep %}

{% step %}
Continue in the transaction
{% endstep %}
{% endstepper %}

### No Sale

This function is used to open the cash drawer without a sale.

{% stepper %}
{% step %}
Press **\[NO SALE]** to open cash drawer
{% endstep %}
{% endstepper %}

### Other Department

This function provides a way to sell to a department for which no department key or button has been assigned.

{% stepper %}
{% step %}
Enter price and press **\[OTHER DEPT]**
{% endstep %}

{% step %}
Select the appropriate department from the list provided
{% endstep %}
{% endstepper %}

### Other Functions

This function offers a way to access Safe Drop, Safe Loan, Clock In/Out, Pay In, Pay Out, View Pending Transactions (Recall), View Previous Transactions (Ticket Reprint) and Safe Drop Correction through a single key or button.

{% stepper %}
{% step %}
Press **\[OTHER FUNCTIONS]**
{% endstep %}

{% step %}
Select the appropriate function from the list provided
{% endstep %}
{% endstepper %}

### Price Check

This function allows the clerk to check the price of an item without ringing it into a transaction.

{% stepper %}
{% step %}
Press **\[PRICE CHECK]** and enter or scan item to display item price
{% endstep %}

{% step %}
Press **\[Y]** if customer wants to add the item to the transaction or **\[N]** if customer declines adding to transaction. All restrictions still apply (ID Check, Blue Laws, etc)
{% endstep %}
{% endstepper %}

### Price Check Enhancement

In the enhanced item price check feature for the Topaz terminal, the existing ticket preview window is modified to add the price check item and also show any discounts and or taxes that would be applied if the item were to be added to the ticket. The cashier is prompted to either add the previewed item to the ticket or cancel to remove the item from the ticket.

{% stepper %}
{% step %}
Press **\[PRICE CHECK]** and enter or scan item
{% endstep %}

{% step %}
From the multiple-choice window, click the item or item modifier to be entered in the ticket preview window
{% endstep %}

{% step %}
Press **\[Confirm Add]** if customer wants to add the item to the transaction or **\[Cancel]** if customer declines adding to transaction. All restrictions still apply (ID Check, Blue Laws, etc)
{% endstep %}
{% endstepper %}

### Preview Reprint

{% stepper %}
{% step %}
Press **\[Reprint]** or **\[Ticket Print]**
{% endstep %}

{% step %}
Touch to select row or Key entry# and Press **\[ENTER]**
{% endstep %}

{% step %}
Preview the selected transaction prior to print.
{% endstep %}

{% step %}
Press **\[ENTER]** or **\[Reprint]** to print receipt
{% endstep %}
{% endstepper %}

### Preview Fuel Reprint

{% stepper %}
{% step %}
Press **\[Pump#] \[Reprint]**
{% endstep %}

{% step %}
Touch to select row or Key entry# and Press **\[ENTER]**
{% endstep %}

{% step %}
Press **\[ENTER]** or **\[Reprint]** to print receipt
{% endstep %}
{% endstepper %}

### Repeat Last Item

This function adds another item to the transaction identical to the previous one. It may be a PLU sale, menu item or department sale but does not apply to Fuel.

{% stepper %}
{% step %}
Press **\[REPEAT LAST ITEM]** to duplicate most recent line item in the transaction
{% endstep %}

{% step %}
Continue adding items to transaction or enter MOP(s) to complete transaction
{% endstep %}
{% endstepper %}

### Split Tender Transaction

{% stepper %}
{% step %}
Press **\[TOTAL]**.
{% endstep %}

{% step %}
Enter MOPs in this order:

* Special discount: Press the MOP key or use **\[OTHER MOP]**.
* Food stamps: Key the dollar amount then press the MOP key or **\[OTHER MOP]**.
* Cash, check, coupons, or lotto: Key the dollar amount then press the MOP key or **\[OTHER MOP]**.
* Credit, debit, or prepaid cards: Press the MOP key or **\[OTHER MOP]**.
  {% endstep %}

{% step %}
Repeat step above until the transaction completes.
{% endstep %}
{% endstepper %}

If a customer pays for a transaction with more than one MOP, usually with food stamps or coupons, key the dollar amount of each method of payment except the last one. Each MOP entered deducts the amount from the total and displays the amount still due.

The MOPs used, and the amounts entered print on the receipt. The following procedures apply:

* **Cash, checks, coupons, and lotto**: Can be accepted between food stamps and network MOPs. Network MOPs include cards such as credit and debit.
* **Credit**: Must be the last MOP entered because it takes the balance of the transaction.
* **Debit**: Must be the last MOP entered because it takes the balance of the transaction.
* **Drive Off**: If a customer pays for part of the dispensed fuel, use drive off for the unpaid balance.
* **Food Stamps**: Must be entered as the first MOP unless the item and customer qualify for a special discount. Enter paper food stamps in whole dollar amounts. Enter electronic food stamps in dollars and cents. If a balance remains, other MOPs can be entered.
* **POP Discount:** For a customer to be awarded a POP discount when paying with multiple MOPs, the POP Discount File must be configured to handle the two MOPs being used in the transaction. Check site policy for information on handling POP discounts and multiple MOPs.
* **Prepaid Card**: In some cases, more than one prepaid card can be used in a single transaction. If the balance is insufficient, another MOP can be used.
* **Special Discount**: If a customer and an item qualify for a special discount, credit the customer with the special discount before entering other MOPs.

#### Other MOPs

{% stepper %}
{% step %}
Press **\[TOTAL]**.
{% endstep %}

{% step %}
Do one of the following:

* Non-network MOPs: Key the dollar amount offered.
* Network MOPs (credit, debit, etc.): Go to the next step.
  {% endstep %}

{% step %}
Press **\[OTHER MOP]**.
{% endstep %}

{% step %}
Choose the MOP by one of the following methods:

* Key the MOP number then press **\[ENTER]**.
* Press **\[OTHER MOP]** repeatedly until the MOP appears. Press **\[ENTER]**.
  {% endstep %}
  {% endstepper %}

{% hint style="info" %}
*The \[OTHER MOP] key accesses only MOPs that are not assigned to soft keys.*
{% endhint %}

### Ticket Print

Shows the last 500 indoor sales receipts or the last card reader receipt.

{% stepper %}
{% step %}
Press **\[Ticket Print]**
{% endstep %}

{% step %}
In the overlay, select **\[Advanced Options]**
{% endstep %}

{% step %}
In the multi-select advanced options menu, select filter options like date, register, fuel etc to filter the receipts based on these options.
{% endstep %}

{% step %}
From the filtered options, select the receipt to print.
{% endstep %}
{% endstepper %}

### Total

This function provides a subtotal for the current transaction and includes a subtotal on the resulting printed receipt. Depending on configuration settings, it may or may not be required. It may be required in each transaction. However, it may be used to trigger additional processing (such as sending transaction data off to a loyalty host).

{% stepper %}
{% step %}
Press **\[TOTAL]**
{% endstep %}

{% step %}
Continue adding items to transaction or enter MOP(s) to complete transaction
{% endstep %}
{% endstepper %}


---

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