# Reports ## Overview This topic contains instructions for the following report functions: * Cashier Reports * Close Cashier Report * Print Cashier Report * Cashier Worksheet * Period Reports * Shift Reports * Close Shift Report * Daily Reports * Close Daily Report * Monthly Reports * Close Monthly Report * Yearly Reports * Close Yearly Report * Payroll Reports * Flash Reports * Print Current Cashier Report ## Report Configurations All possible report functions are described in this topic. See the following table for the functions that appear in the system. ### POS Reporting Menu Functions
#Report Name
1Close Cashier Totals
2Print Cashier Report
3Cashier Worksheet
4Print Current Cashier Report
5View Amber
6Close Shift Report
7Close Daily Report
8Close Monthly Report
9Close Yearly Report
10Close Carwash Pay Point Period
11Print Shift Report
12Print Daily report
13Print Monthly Report
14Print Yearly Report
15Print Carwash Pay Point Period
16Payroll Reports
19Funds Audit Report
20Flash Reports
### Report Periods A system can have reports for up to 60 cashiers and for up to four periods. * The Cashier Report calculates totals for a single cashier on a single register. * Shift is the smallest amount of time that contains report totals for all registers and cashiers. * Yearly is the largest amount of time that contains report totals for all registers and cashiers. * The Current Cashier Report prints the current totals for cashiers without having to close the shift. {% hint style="info" %} *Closing a period will close all smaller periods. For example, if a Close Daily is performed, it will also close any open cashiers, then it will close any open shifts, and then it will close the open day*. {% endhint %} See the example below: ![](/files/745d05f94879d1d7cc4fe28b8d51b32d18d24a5a) The example displays a two-period system. The following period closings were done: * Close Shift 1 * Cashiers 1 and 2 close. The cashier totals reset to 0. * The shift closes for the 12 A.M. to 8 A.M. period. The shift totals reset to 0. * Close Shift 2 * Cashiers 3 and 4 close. The cashier totals reset to 0. * The shift closes for the 8 A.M. to 4 P.M. period. The shift totals reset to 0. * Close Daily (includes Close Shift 3 **)** * Cashiers 5 and 6 close. The cashier totals reset to 0. * The shift closes for the 4 P.M. to 12 A.M. period. The shift totals reset to 0. * The day closes the three shifts (12 A.M. to 12 A.M.). The daily totals reset to 0. ## Cashier Reports ### Close Cashier Totals The Close Cashier Totals function closes and resets drawer totals. A cashier’s totals can be closed by the cashier who entered Sales mode and used the drawer, or another employee, such as a manager, who has a higher security level than the cashier. In a multiterminal system, the totals are closed for the cashier on the terminal where the close is done. If a cashier has sales on more than one terminal, the cashier totals must be closed on each terminal separately. In Configuration Client, If the “Force Cashier Closed” setting in Report Configuration is selected, then each open cashier is closed automatically when a Close Shift function is run. {% hint style="info" %} *The Cashier Report is not printed when performing the Close Cashier Totals function. This allows the cashier whose shift is over to take the closed drawer to another location and count it while a new cashier starts working on a new drawer. When the cashier finishes counting their drawer, they can then use the Print Cashier Report function and enter the totals from their Cashier Worksheet.* {% endhint %} ### Print Cashier Report The Print Cashier Report function prints any one of the last three cashier closes for a specific cashier. A Cashier Report can be printed by the cashier who entered Sales mode and ran transactions or another employee, such as a manager, who has a higher security level than that cashier. The first time a Cashier Report prints, the POS prompts for the amount of each method of payment. The amounts the cashier enters are compared to the totals the terminal has calculated. If a Cashier Report prints more than once, then the POS does not prompt for MOP amounts. If the Cashier Report prints again after the totals have been entered, the report prints with no questions. ### Cashier Changes The Cashier Report is not printed when the report is closed. This allows the cashier who is leaving to close totals, remove the drawer, and go into another room to count the drawer. The new cashier can put another drawer in and start work right away. The cashier who is counting the closed drawer can enter the amount of each method of payment on the Cashier Worksheet. Then, when there is a break in customer activity, the cashier can run the Print Cashier Report function, enter the totals from the worksheet, and print the report. ### MOP File The Method of Payment types that are prompted for when performing the Print Cashier Report function are configured on C**onfiguration Client > Store Operations > Payment** * **MOP**tab. On each MOP, selecting the “Cashier Report Prompt” setting determines if that MOP type will prompt. ### Sample Cashier Worksheet The Print Worksheet function prints a form to record the amounts of each method of payment when counting a closed drawer. The totals on this worksheet are then used when performing the Print Cashier Report function.
CASHIER WORKSHEET

CASHIER #001 CORPORATE

AMOUNTS AT CLOSE

DOLLAR ___________________

CHECK ___________________

CREDIT ___________________

DEBIT ___________________

MAN CRED ___________________

IN-HOUSE ___________________

ELECTR FS ___________________

LOTTO ___________________

DRIVE OFF ___________________

COUPON ___________________

### Sample Cashier Report 03/25/22 15:02 CASHIER REPORT #001 REG# 01 CASHIER #01 JO MARCH RCPTS: 056-084 TOT=030 ACT=030 OPEN CASHIER 03/25/22 10:43 CLOSE CASHIER 03/25/22 11:45 CASHIER REPORT #002 REG #101 CASHIER #01 CORPORATE RCPTS: 1010003-1010122 TOT=120 ACT=120 OPEN CASHIER 10/15/22 12:35 CLOSE CASHIER 10/16/22 19:04 \--------------- SUMMARY ---------------- BEGINNING CASH 1000.00 MOP SALES 1128.93 MOP CANCEL/REFUNDS ( 16.49) \------------ NET SALES TOTAL 2112.44 PAYMENT OUT ( 109.00) PAYMENT IN 21.00 \-------------- TOTAL TO ACCOUNT FOR 2024.44 \----------- CASHIER DETAILS ------------ MOP SALES CARD BASED CREDIT 28 244.06 CASH DOLLAR 37 842.91 MAN CRED 3 25.00 Special Discount 1 0.05 Pump Test 1 16.91 \-------------------------------------- TOTAL MOP SALES 1128.93 MOP CANCEL/REFUNDS CASH 1 15.00 CREDIT 1 1.49 \--------------------------------------- TOTAL MOP CANCEL/REFUNDS 16.49 PAYMENT OUT PAY OUT 1 10.00 SAFE DROP CASH 1 99.00 \------------------------- TOTAL SAFE DROP 99.00 \------------------------ TOTAL PAYMENT OUT (109.00) PAYMENT IN SAFE LOAN 1 10.00 IN HOUSE 2 11.00 \---------------------- TOTAL PAYMENT IN 21.00 \----------------------MEMO ITEMS ----------------------------- \#ITEMS 274 \#CUSTOMERS 76 DISCOUNTS 9 28.56 ERR/CORRECTS 3 21.58 VOID LINES 1 1.49 VOID TICKETS 29 348.97 SUSPEND/SETTLE 1 35.00 PAY OUT \---------------------- TOTALS ------------------------------ TOTAL FUEL SALES 181.05 TOTAL MERCH SALES 905.51 TOTAL TAXES 26.18 \------------------------ TRANSACTION TIMINGS - (in seconds) MAX AVG TOTAL 759 18.00 NETWORK 195 9.00 NETWORK SUSPENDED 0 0.00 END OF TICKET 293 0.00 \-------------------------- AMOUNTS AT CLOSE --------------------------- ECR ACTUAL OVER(SHORT) \------------------------------------------------------------------ CASH 1739.91 100.00 ( 1639.91) CHECK 0.00 10.00 10.00 CREDIT 242.57 20.00 ( 222.57) DEBIT 0.00 30.00 30.00 MAN CRED 25.00 40.00 15.00 IN-HOUSE 0.00 50.00 50.00 ELECTR F 0.00 600.00 600.00 FOODSTAM 0.00 70.00 70.00 LOTTO 0.00 80.00 80.00 DRIVE OF 0.00 90.00 90.00 Special 0.05 Pump Test 16.91 EBT 0.00 5.00 5.00 \----------------------------------------------------------------- TOTAL 2007.48 1095.00 ( 912.48) MISC MOP 16.96 \------------------------------------------------------------------ GROSS 2024.44 CASH PASSED: $\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ TO: X\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ CASHIER SIGNATURE: X\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ #### **Report Details** **Report Header** These items define the period’s beginning and end, and the cashier for whom the report was run. * **REG#**: Register for which the Cashier Report was run. * **CASHIER#**: ID and name of the employee who used the register. * **RCPTS**: Beginning and ending receipt numbers issued during the cashier period. * **TOT**: Total number of receipts printed on this terminal. * **ACT**: Total number of receipts used by this cashier. The number is different from the number of receipts (TOT) if more than one cashier entered Sales mode on the same terminal during the report period. * *OPEN CASHIER*: Date and time this cashier started using the register. * *CLOSE CASHIER*: Date and time this register was closed. **SUMMARY** This section summarizes the main totals calculated in other parts of the report and provides the total amount that should be in the closed drawer. * ***BEGINNING CASH**: Amount with which cashier started the drawer.* * ***MOP SALES**: Total amount from the MOP SALES section.* * ***MOP CANCEL/REFUNDS**: Total amount from the MOP CANCEL/REFUNDS section.* * ***NET SALES TOTAL**: Total amount in sales transacted for the drawer.* * ***PAYMENT OUT**: Total amount from the PAYMENT OUT section.* * ***PAYMENT IN**: Total amount from the PAYMENT IN section.* * *TOTAL TO ACCOUNT FOR: Total amount that should be in the closed drawer.* **CASHIER DETAILS** * **MOP SALES**: Summary of sales by method of payment (MOP). ***Note:***If a foreign currency has been set up on the **Configuration Client > Store Operations > Payment > Currencies**tab, the foreign currency appears in the CASH section. * **MOP CANCEL/REFUNDS**: Summary of cancelled or refunded transactions. The total is displayed in parentheses because the number is negative. * **PAYMENT OUT**: Summary of transactions in which money was removed from the drawer. The total is displayed in parentheses because the number is negative. * **PAY OUT**: Money removed from the drawer to purchase an item for the store or to pay a bill. This item includes payments to vendors made with money orders as the MOP. This total represents the total of all pay outs. Pay outs appear separately in the Memo Items section. * **CHANGE/CHECK**: Transactions in which cash is returned to the customer because the check was tendered for more than the transaction amount. * **SAFE DROP**: Money removed from the drawer and placed in a safe at the site. This usually happens when the amount of a method of payment in the drawer is more than the amount allowed in the drawer at one time. Safe drops are grouped by method of payment. The total of all safe drops prints. * **PAYMENT IN**: Summary of non-sales transactions in which payment was added to the drawer. * **PAY IN**: Cash added to the drawer from a non-sales payment. This represents the total of all pay ins. Pay ins appear separately in the Memo Items section. * **SAFE LOAN**: Cash added to the drawer from the site safe. This usually occurs when more change is needed. **MEMO ITEMS** Various transaction-related items have happened but they either do not affect totals or have already been counted in totals. * **#ITEMS**: Quantity of items sold. Each of the following counts as one item: * Fuel sale * Fee/charge, separate items for each type * Negative fees such as bottle returns. These count as refunded items. * Cashback * Cashback fee, separate from the cashback itself * **#CUSTOMERS**: Number of customers (individual transactions). * If a prepay fuel sale has an underrun or is refunded due to a reserve stop, the resulting refund is counted as the same customer as the original fuel sale. In other words, this does not increase the number of customers. * A void ticket does not increase the number of customers. * *#***NO-SALES**: Number of times the \[NO SALE] key has been pressed\_.\_ * **#LOGIN OVERRIDES**: Number of times a login override was allowed. * **DISCOUNTS**: Number of times and total amount of discounts. This includes discounts from: * Use of the **\[DISC]**, **\[DISC%]**, and \*\*\[DISC AMT]\*\*keys * Combo, mix ’n match, fuel, and promotional discounts * ERR/CORRECTS: Number of times and total amount caused by using the **\[ERROR CORR]** *key.* * **VOID LINES**: Number of times and total amount caused by using the **\[VOID LINE]** key. This does not include lines voided as part of a void ticket. * **VOID TICKETS**: Number of times and total amount caused by using the \*\*\[VOID TICKET]\*\*key. This includes a line for positive amounts and a line for negative amounts. * **SUSPENDED**: Number of times and total amount of suspended transactions. This happens when the \[SUSPEND] key is used to suspend and then recall a transaction. If a single transaction is suspended more than once, each time the transaction is suspended adds to the total number and amount of suspends. * **SUSPEND/VOID**: Number of times and total amount of suspended transactions that were voided rather than settled. * **UNSETTLED SUSPENDS**: The number and amount of transactions suspended at the time a period is closed. * **#SAFE DROP CANCELS**: Number of times a Safe Drop operation is cancelled. {% hint style="info" %} After an MOP is entered for the Safe Drop, ***\[EXIT]***does not produce a Safe Drop Cancel. Instead a Safe Drop with a reference number of zero occurs. If a number is entered but ***\[EXIT]***is pressed instead of an MOP, the Safe Drop is cancelled. {% endhint %} * **UNSOLD PRICE CHECKS**: The number and amount of items that were price checked, but were not sold. * **PAY IN**: Each pay in made, its reference number, and the amount paid in. The first 25 pay ins appear. * **PAY OUT**: Each pay out made, its reference number, and the amount paid out. The first 25 pay outs appear. * **VENDOR PAYMENTS**: Number and total amount of payments made to vendors by money order. **POP DISCOUNT TOTALS** This section displays POP discounts applied as pre-dispensed or post-dispensed discounts. It also summarizes total discounts earned and redeemed. **TOTALS** Summary of totals by fuel, fuel discount, merchandise, and taxes in sales; beginning and ending overall and sales totals. * **TOTAL FUEL SALES**: Total amount of fuel sold. ***Note:***The totals do not include dispenser card reader sales. * **TOTAL FUEL DISCOUNT**: Total amount discounted on fuel sales. * **TOTAL MERCH SALES**: Total amount of merchandise sales. * **TOTAL TAXES**: Total amount of taxes collected. **TRANSACTION TIMINGS** The length of time, in seconds, it took to complete various transactions. Timings are displayed as the longest time it took to complete any one transaction and the average time it took to complete a transaction. **TOTAL**: The total time a transaction takes from the first item that is entered to the end when the ticket is finished. The ticket is finished in one of two ways: * The drawer is closed. * The “Ready for sale” prompt returns to the Operator Display if the drawer is not opened for the MOP. * **NETWORK**: The total time from the moment a card is swiped (or manually entered) to the time a response is received from the host. * **NETWORK SUSPENDED**: The total time from the moment a card is swiped (or manually entered) to the time the transaction is returned from being suspended. This occurs when a cashier suspends a transaction that is waiting for a network response to wait on the next customer. * **END OF TICKET**: The total time from the moment the last MOP was entered until the ticket is finished. The ticket can be finished in one of two ways: * The drawer is closed. * The “Ready for sale” or “NO DUE SALES” prompt returns to the Operator Display if the drawer is not opened for the MOP. **AMOUNTS AT CLOSE** The totals by method of payment calculated by the terminal and by the cashier. * All Currency at Close * **ECR**: Total for each method of payment as calculated by the terminal (electronic cash register). * **ACTUAL**: Total for each method of payment as calculated by the cashier. * **OVER (SHORT)**: Amount of difference between the ECR and ACTUAL entries. If the cashier counted more than the terminal did, the number is positive. If the cashier counted less than the terminal did, the number is negative, which is displayed by parentheses around the number. * **FOREIGN CURRENCY AT CLOSE**: The totals by method of payment calculated by the terminal and the cashier. This section appears if an alternate (foreign) currency is defined on the Configuration Client > Store Operations > Payment > Currencies tab. * **ECR**: Total for the foreign method of payment as calculated by the terminal (electronic cash register). * **ACTUAL**: Total for the foreign method of payment as calculated by the cashier. * **OVER (SHORT)**: Amount of difference between the ECR and ACTUAL entries. If the cashier counted more than the terminal did, the number is positive. If the cashier counted less than the terminal did, the number is negative, which is displayed by parentheses around the number. * **CURRENCY CONVERSION**: The total tendered amount in other currency, the exchange rate, and the value of the total other currency amount. * **CASH PASSED**: Amount of money passed from the closing cashier to the opening (next) cashier, if any. * **TO**: Signature of the opening cashier. The opening cashier should count the money passed with the drawer from the closing cashier and sign at this place to display that the amount of money listed is there. * **CASHIER SIGNATURE**: Closing cashier’s signature. The closing cashier should sign on the line to show agreement with the information in the report. ### **TRACKING REPORT** This section summarizes PLUs, departments, categories, and tax exemptions that are configured to be tracked. Tracked PLUs, departments, and categories are set up in **Configuration Client > Reporting > Cashier Tracking**. Fuel tax exemptions are set up in **Configuration Client > Forecourt > Fuel Tax Exempt**. {% hint style="info" %} *Tracked PLUs and departments sold as part of a combo or mix and match are not reported separately.* {% endhint %} #### **PLU Section** * **NR.**: The PLU tracking number. * **PLU NUMBER**: PLU number set in **Configuration Client > Merchandise Sales > PLUs**. {% hint style="info" %} *A PLU labeled as “OTHER” in this report includes all PLUs that are not set up for tracking in Configuration Client > Reporting > Cashier Tracking.* {% endhint %} * **CUST**: Number of customers (separate, completed transactions) who bought this item. * **QTY**: Quantity of the item sold. * **AMOUNT**: Total amount of the items sold. This column includes discount prices for PLUs sold in combos, mix & matches, and PLUs sold for $0.00. #### **Department Section** * **NR**: The department tracking number. * **DEPT#**: Four-digit number for the department set on the Configuration Client > Merchandise Sales > Merchandise > Departments tab. {% hint style="info" %} A department labeled as “OTHER” in this report includes all departments that are not set up for tracking in **Configuration Client > Reporting > Cashier Tracking**. {% endhint %} * **DESCRIPTION**: Description of the department as it appears on the Configuration Client > Merchandise Sales > Merchandise > Departments tab. * **CUST**: Number of customers (separate, completed transactions) who bought items in this department. * **ITEMS**: Quantity of items sold in this department. * **GROSS**: The total sale amount for this department. * **REFUNDS**: The total refund amount for this department. * **DISCOUNTS**: The total discount amount for this department. This column includes discounts from the use of the \[DISC] key, \[DISC%] key, \[DISC AMT] key, combo and match sales, fuel discounts and promotional discounts. * **NET SALES**: The total amount of items sold in this department. * **TOTAL**: The total amount for gross sales, refunds, discounts, and net sales. **Category Section** * *NR: The category tracking number.* * **CAT#**: Three-digit number for the category set on the **Configuration Client > Merchandise > Categories** tab. {% hint style="info" %} A category labeled as “OTHER” includes all categories that are not set up for tracking in **Configuration Client > Reporting > Cashier Tracking.** {% endhint %} * * **DESCRIPTION**: Description of the category as it appears on the Configuration Client > Merchandise Sales > Merchandise > Categories tab. * **CUST**: Number of customers (separate, completed transactions) who bought items in this category. * **QTY**: Quantity of items sold in this category. * **NET SALES**: The total amount of items sold in this category. **FUEL TAX EXEMPTION REPORT** * **DESCRIPTION**: Description of the tax as it appears in **Configuration Client > Forecourt > Fuel Tax Exempt**. * **CUST**: Number of customers who completed sales qualifying for a tax exemption or addition. * **VOLUME**: Amount of fuel dispensed for each exempted or added tax. * **EXEMPT AMT**: The total amount exempted or added for each completed fuel sale. ## Shift Reports The Close Shift function closes all totals for the Shift. The totals reset to zero. ### Close Shift #### **Force Cashier Closed** If cashier closes are forced before a shift is closed, then all cashiers must exit Sales mode before the Close Shift report can be processed. #### Period Close Restriction Period Restrictions can be set up in **Configuration Client > Reporting > Report Configuration**. Restrictions that can be changed are: * The minimum amount of time required between period closes * The minimum-security level required to perform a period close When no time period is defined, the POS reverts to default settings. ## Daily Reports The Close Daily Report function closes all totals for the first (Shift) and second periods (Daily). The totals are reset to zero. The Print Daily Report function provides a list of the last two daily closes to choose from for reprinting. ### Close Daily #### **Force Close Cashier** If cashier closes are forced before a day is closed, then all cashiers must exit Sales mode before the Close Daily report can be processed. #### **Period Close Restriction** Period Restrictions can be set up in **Configuration Client > Reporting > Report Configuration**. Restrictions that can be changed are: * The minimum amount of time required between period closes * The minimum-security level required to perform a period close When no time period is defined, the POS reverts to default settings. ## Monthly Reports The Close Monthly Report function closes all totals for the first (Shift), second (Daily) and third (Monthly) periods. The totals are reset to zero. The Print Monthly Report function displays the last monthly close for reprinting. ### Close Monthly #### **Force Close Cashier** If cashier closes are forced before a shift is closed, then all cashiers must exit Sales mode before the Close Monthly report can be processed because the Close Monthly function also closes the shift and day. #### **Period Close Restriction** Period Restrictions can be set up in Configuration Client > Reporting > Report Configuration. Restrictions that can be changed are: * The minimum amount of time required between period closes * The minimum-security level required to perform a period close When no time period is defined, the POS reverts to default settings. ## Yearly Reports The Close Yearly function closes all totals for first (Shift), second (Daily), third (Monthly), and fourth (Yearly) report periods. The totals are reset to zero. {% hint style="info" %} *Totals from the Close Yearly are not saved.* {% endhint %} ### Close Yearly #### **Force Close Cashier** If cashier closes are forced before a shift is closed, then all cashiers must exit Sales mode before the Close Yearly report can be processed. This is because the Close Yearly function also closes Shift, Daily, and Monthly. #### **Period Close Restriction** Period Restrictions can be set up in Configuration Client > Reporting > Report Configuration. Restrictions that can be changed are: * The minimum time during which additional period closes are restricted * The minimum security level required to override the restriction When no time period is defined, the POS reverts to default settings. ## Payroll Report The Payroll Reports function closes payroll for employees who clocked in and clocked out since the last Payroll Report close was processed and resets total hours to zero. 1. Touch **\[Payroll Reports]** 2. In the Select Payroll Function list, touch **\[CLOSE]** or press **\[ENTER]** 3. Key \ and touch **\[OK]** or press **\[ENTER]** to close all employee 4. Touch **\[OK]** or press **\[ENTER]** to acknowledge If no employees have clocked in or out during the payroll period chosen, “\*\*\* No Records Found \*\*\*” prints on the report. ## Flash Reports The Flash Reports function prints specific parts of a Current Shift report. The section printed contains the data collected from the beginning of the shift (period 1) up to the point that the Flash Report is run. Flash Reports do not reset totals. Samples and details of the following Flash Reports are included in this section: * Print Summary Report * Print Category Report * Print Deal Report * Print Department Report * Print Hourly Report * Print Loyalty Report * Print PLU Report * Print PLU Promotion Report * Print Tax Report * Print Fuel Autocollect Report * Print Fuel Blend Product Report * Print Fuel Dispenser Report * Print Fuel FP/Hose Report * Print Fuel FP/Hose Running Report * Print Fuel FP/Hose Test Report * Print Fuel PR/Price Level Report * Print Fuel Price Change Report * Print Fuel SL/Price Level Report * Print Fuel Tank Report * Print Fuel Tier Product Report * Print DCR Statistical Report * Print POP Discount Report * Print POP Discount Definition Report * Print POP Discount Program Report * Print Network Card Report * Print Network Product Report * Print Carwash Pay Point Report * Print E-Safe Content Report * Print E-Safe End of Day Report * Print Tank Reconciliation Report * Print Proprietary N/W Card Report * Print Proprietary N/W Product Report * Print Cash Acceptor Report ### **Sample Flash Report Header**
FLASH SHIFT REPORT

09/15/14 1:57

STORE# AB123 REGISTER# 01 SHIFT# 015

CASHIER #001 JO MARSH

REGISTER # 1 Receipt #092 to #199

OPEN SHIFT 09/15/14 12:03

CLOSE SHIFT PENDING

#### Report Details * **Date/Time**: Date and time the Flash Report was run. * **STORE#**: Store number as defined in Configuration Client > Store Operations > Sales > Store Number. * **REGISTER#**: Number of the register where the Flash Report is run. * **SHIFT#**: Shift (period 1) during which the Flash Report is run. * **CASHIER #**: Number (employee ID) and name of the employee who ran the Flash Report. * **Receipt**: Numbers of the receipts included in this report. * **OPEN SHIFT**: Time the shift started. * **CLOSE SHIFT**: Always displays “PENDING” because a Flash Report reports on an open period. ### **Summary Report**
![](/files/13ea7b4ac81ec84b6d3ae648ea0af7058b9727e5) The Summary Flash Report provides an overview of all sales from the beginning of the current period up to the time the Flash report is printed. In a multi-terminal system, the report includes all registers together. If the necessary parameters are set, the site may have Autocollect Inside. Autocollect transactions that are recalled inside on a POS do not appear in the Autocollect Report. They appear in the fuel totals and in the credit and cash section of that register’s Summary Report. {% hint style="info" %} *In general, Summary Report items that have a $0.00 balance at the time the report prints or closes, are not included in the report.* {% endhint %} #### Report Details **SUMMARY** * **MOP SALES**: The total sales amount by method of payment. * **MOP CANCEL/REFUNDS**: The total amount of cancelled or refunded transactions. The total is in parentheses because the number is negative. * **NET SALES TOTAL**: The total amount tendered after cancellations and refunds are deducted. * **PAYMENT IN**: The total amount of non-sales transactions that added payment to the drawer. * **PAYMENT OUT**: The total amount of non-sales transactions that removed money from the drawer. The total is in parentheses because the number is negative. * **TOTAL TO ACCOUNT FOR**: Calculated using the following: *+ Net sales total* *- Payment out* *+ Payment in* **CASHIER DETAILS** * MOP SALES: Summary of sales by method of payment. * CASH: If a foreign currency is set up in the **Configuration Client > Store Operations > Payment > Currencies**tab, that currency is displayed in the CASH section. If more than one foreign currency is used during the period, only the last currency used is displayed on the report. However, the total includes all currencies entered. * MOP CANCEL/REFUNDS: The total amount of canceled or refunded transactions. The total is in parentheses because the number is negative. * PAYMENT OUT: Summary of transactions in which money is removed from the drawer. The total is in parentheses because the number is negative. If a customer requests cashback on a debit sale, that amount appears here. * PAY OUT: Money removed from the drawer to purchase an item for the store or to pay a bill. This represents the total of all pay outs. Pay outs are listed separately in the Memo Items section. * CHANGE/CHECK: The total of cash returned to customers who write a check for more than the amount of the transaction. * SAFE DROP: Money removed from the drawer and placed in a safe at the site. This usually happens when the amount of a method of payment in the drawer is more than the amount allowed in the drawer at one time. Safe drops are listed only if at least one safe drop is done. Safe drops are grouped by method of payment. The total of all safe drops prints. * PAYMENT IN: Summary of non-sales transactions in which payment is added to the drawer. When a customer returns a cashback amount on a debit refund, that amount appears here. * PAY IN: Cash added to the drawer from a non-sales payment. This represents the total of all pay ins. Pay ins list separately in the Memo Items section. * SAFE LOAN: Cash added to the drawer from the site safe. This usually occurs when more change is needed. **MEMO ITEMS** Various transaction-related items that either do not affect totals or have already been counted in totals. * \#ITEMS: Quantity of items sold. * This number has two decimal places to include items sold by weight. * A fuel sale is counted as one item. * If a prepay fuel sale has an underrun or is refunded due to a reserve stop, the resulting refund is counted as the same item as the original fuel sale. In other words, this does not increase the number of items. * Bottle deposits count as items. * Bottle returns are treated as refunded items. * \#CUSTOMERS: Number of customers (individual transactions). * If a prepay fuel sale has an underrun or is refunded due to a reserve stop, the resulting refund is counted as the same customer and does not increase the total number of customers. * A void ticket does not increase the number of customers. * \#NO-SALES: Number of times the \[NO SALE] key has been pressed. * \#LOGIN OVERRIDES: The number of times login overrides were allowed. * DISCOUNTS: Number of times and total amount of discounts. This includes discounts from: * Use of the *\[DISC]*, *\[DISC%]*, and \_\[DISC AMT]\_keys * Combo, mix ’n match, fuel, and promotional discounts * ERR/CORRECTS: Number of times and total amount caused by using the \[ERROR CORR] key. * VOID LINES: Number of times and total amount caused by using the \[VOID LINE] key. This does not include lines that were voided as part of a void ticket. * VOID TICKETS: Number of times and total amount caused by using the \[VOID TICKET] key. This includes a line for positive amounts and a line for negative amounts. * SUSPENDED: Number of times and total amount of suspended transactions. This happens when the \[SUSPEND] key is used to suspend and then recall a transaction. If a transaction is suspended more than once, each time the transaction is suspended adds to the total number and amount of suspends. * SUSPEND/VOID: Number of times and total amount of suspended transactions that are voided rather than settled. * UNSETTLED SUSPENDS: The number and amount of transactions that are suspended at the time a period is closed. * \#SAFE DROP CANCELS: Number of times a Safe Drop operation is cancelled. {% hint style="info" %} *After an MOP is entered for the Safe Drop, \[EXIT] does not produce a Safe Drop Cancel. Instead a Safe Drop with a reference number of zero occurs. If a number is entered but \[EXIT] is pressed instead of an MOP, the Safe Drop is cancelled.* {% endhint %} * UNSOLD PRICE CHECKS: The number and amount of items that are price checked, but not sold. * COIN DISPENSER: Number of times and total amount dispensed. * RESERVE/STOP: Number of times and total amount caused when a reserve stop function is performed. * RESERVE/APPROVE: Number of times and total amount caused when a reserve approve function is performed. * PAY IN: Each pay in made, its reference number, and the amount paid in. The first 25 pay ins are listed. * PAY OUT: Each pay out made, its reference number, and the amount paid out. The first 25 payouts are listed. * VENDOR PAYMENTS: Number and total amount of payments made to vendors by money order. **Print POP DISCOUNT TOTALS** This section displays POP discounts applied as pre-dispensed or post-dispensed discounts. It also summarizes total discounts earned and redeemed. **FUEL TAX EXEMPTION** Totals of fuel taxes that are exempt or added to postpay fuel sales. * DESCRIPTION: Description of the tax as it appears in Configuration Client * Forecourt > Fuel Tax Exempt. * CUST: Number of customers who completed sales qualifying for a tax exemption or addition. * VOLUME: Amount of fuel dispensed for each exempted or added tax. * EXMPT AMT: The total amount exempted or added for each completed fuel sale. **TRANSACTION TIMINGS** The length of time, in seconds, it took to complete various transactions. Timings are displayed as the longest time it took to complete any one transaction and the average time it took to complete a transaction. * TOTAL: The total time a transaction takes starting from the first item that is entered and ending when the ticket is finished. The ticket can be finished in one of two ways: * The drawer is closed. * The “Ready for sale” or “NO DUE SALES” prompt returns to the Operator Display if the drawer is not opened for the MOP. * NETWORK: The total time from the moment a card is swiped (or manually entered) to the time a response is received from the host. * NETWORK SUSPENDED: The total time from the moment a card is swiped (or manually entered) to the time the transaction is returned from being suspended. This occurs when a cashier suspends a transaction that is waiting for a network response so that the next customer can be waited on. * END OF TICKET: The total time from the moment the last MOP was entered until the ticket is finished. The ticket can be finished in one of two ways: * The drawer is closed. * The “Ready for sale” or “NO DUE SALES” prompt returns to the Operator Display if the drawer is not opened for the MOP. **TOTALS** Summary of totals by fuel, fuel discount, merchandise, and taxes in sales; beginning and ending overall and sales totals. * TOTAL FUEL SALES: Total amount of fuel sold. This amount is the net fuel sales after discounts. * TOTAL FUEL DISCOUNT: Total amount discounted on fuel sales. This item prints only if fuel discounts are used. * TOTAL MERCH SALES: Net amount of merchandise sales. * REFUND TAXES: The total amount of taxes deducted due to refunds. * SALES TAXES: The total amount of taxes for all sales. * TOTAL TAXES: Net amount of taxes collected. This number is the total sales tax amount minus the total refunds tax amount. * Sales Totalizer Beginning: Sales totalizer calculated at the last period close. * Sales Totalizer Ending: Calculated using the following: * *Total Net Department Sales*(Department Report) * *+ Total Sales Tax*(Tax Report) * *+ Sales Totalizer Beginning*(Memo Items) * Sales Totalizer Difference: Calculated using the following: * *Sales Totalizer Ending*(Totalizers) * *- Sales Totalizer Beginning*(Totalizers) * Grand Totalizer Beginning: Grand totalizer calculated from the last period close. * Grand Totalizer Ending: Use the following method to calculate the figure that appears on the report. First, look at the Department Report. * Highlight all negative departments (departments that have the “Dept Type #” parameter set to ‘1’) such as bottle returns. These are negative numbers. * Add all the numbers up. * If the sum is negative, take away the negative (minus) sign. * This is the Total Negative Sales. * Then, perform the following calculation (all figures come from the Summary Report except for the Total Negative Department Sales, which is calculated above): * *+ 2 X Total Negative Sales*(Calculated) * *+ Total MOP Sales*(MOP Sales) * *- Change/Check*(Payment Out) * *+ Total MOP Cancel/Refunds*(MOP Cancel/Refunds) * *+ 2 X Void Lines*(Memo Items) * *+ Void Transactions*(Memo Items) * *+ Suspended*(Memo Items) * *+ Suspend/Voids*(Memo Items) * *+ Discounts*(Memo Items) * *+ Grand Totalizer Beginning*(Totalizers) * Grand Totalizer Difference: Calculated using the following: * *Grand Totalizer Ending*(Totalizers) * *- Grand Totalizer Beginning*(Totalizers) #### Totalizer Handling There are two main differences between the SALES TOTALIZER and the GRAND TOTALIZER. The first difference involves how each is affected by different types of transactions and item sales. The second difference is whether an amount is subtracted from it. The SALES TOTALIZER difference (ENDING SALES TOTALIZER minus BEGINNING SALES TOTALIZER) reflects NET SALES plus NET TAX. Refunds, discounts and negative sales are subtracted from it along with any applicable taxes. As a result, the Sales Totalizer tracks more closely to actual NET SALES than does the Grand Totalizer. The GRAND TOTALIZER difference (ENDING GRAND TOTALIZER minus BEGINNING GRAND TOTALIZER) reflects a more complex formula and numbers are never subtracted from it. Because of this one rule, when reconciling the GRAND TOTALIZER to the SALES TOTALIZER (or to other NET SALES-based totals), any amount which would have normally subtracted from the SALES TOTALIZER (refunds, discounts, negative sales, etc) will vary by twice its amount when compared to the GRAND TOTALIZER.
Item DescSales TotalizerGrand Totalizer*
Std Item Sale++
Std Item Tax+
Std Item Refund-+ | amount |
Std Item Refund Tax-+ | amount |
Neg Item Sale-+ | amount |
Neg Item Tax-+ | amount |
Neg Item Refund++ | amount |
Neg Item Refund Tax++ | amount |
Discount Std Item-+ | amount |
Discount Neg Item++ | amount |
Void LineNot applicable+ | amount |
Void TicketNot applicable+ | amount |
Suspend VoidNot applicable+ | amount |
* \| amount | indicates that the “absolute value” is added to the GRAND TOTALIZER. For example, if an item is refunded in the amount of $1.50, the amount added to the GT is $1.50. Also, if a negative item sale occurs in the amount of $1.00, then the amount of $1.00 is added to the GT. #### ALL DCRs If outside DCRs are enabled, the ALL DCRs section includes information about DCR and cash acceptor sales. This section includes the SUMMARY, CASHIER DETAILS, MEMO ITEMS, and TOTALS sections. #### ALL REGISTERS If a multi-terminal set up is used, the ALL REGISTERS section includes information about all the terminals, DCRs, and cash acceptors. This section includes the CASHIER DETAILS, MEMO ITEMS, and TOTALS sections. ### **PLU Report** The PLU Flash Report calculates all PLU sales that occur from the beginning of the current period up to the time the flash report is printed. If there are PLU exceptions, this report is followed by a PLU Exception Report. ![](/files/9755f3343f72dde62d1e6469d6417a94da251261) #### Report Details * PLU NUMBER: Identification of the product as it appears in **Configuration Client > Store Operations > PLUs**. This includes the twelve-digit PLU number followed by the three-digit modifier. There is a separate entry for each PLU/modifier combination. * DESCRIPTION: Description of the product as it appears in the PLU File. Items without descriptions either do not have descriptions assigned in the PLU File, or the item does not exist in the PLU File and was sold with a cashier-assigned price. If the PLU does not exist, it is listed separately in the PLU Exception Report. Items with the description of “OPEN PLU” have no defined price and require the cashier to key a price. * CUST: Number of customers (separate completed transactions) who bought the item. If the item is sold at more than one price, the number of customers who purchased the item at a specific price is listed. * ITEMS: Quantity of the item sold. If the item is sold at more than one price, the quantity of the item sold at a specific price is listed. * PRICE: Price of the item. If the item is sold at more than one price, each price is indicated on a separate line. * TOT-SALES: Total amount collected for sales of the item. If the item is sold at more than one price, the total amount collected at each specific price is listed. * RC: Reason code identifies the method used to change the price of an item. Line item discounts apply only to non-fuel sales. When Generic Loyalty is in effect, the loyalty host does not return fuel line items in the discount detail data. **PLU Report Reason Codes**
Code Description
CThe items sold as a part of a combo.
DA discount is applied to the item. Whether the discount type is set to Percent or Amount on the Configuration Client > Store Operations > Sales Configuration tab determines if the discount is a percentage or amount discount.
MThe item sold as part of a match.
OThe item sold at the dispenser card reader.
PThe item sold with a promotion set up on the Configuration Client > Store Operations > Restrictions > PLU Promotions tab.
PDA promotion applied to an already discounted item.
POThe item sold from a dispenser card reader with a promotion.
PVA price override applied to an item already set up as a promotion. See “PLU Exception Report.”
VA price override applied to the item.
VDA price override applied to an already discounted item.
A price override applied to an already discounted item. * % SALES: Percent of total sales that the item represents. To find this number, use one of the following formulas. * If departments are used, get the “Total Sales” figure from the Department Report: * *Net Department Sales ÷ Total sales of this item* * If PLUs: are used * *Total PLU Sales ÷ Total sales of this item* * TOTAL ITEMS SOLD: Total number of items sold as PLUs. * TOTAL SALES: Total amount of PLU sales. * % OF TOTAL SALES: Percent of total sales made as PLUs. To find this number, add all the %Sales entries in this report. ### **PLU Exception Report** The information contained in this report is intended to be used with the PLU Flash Report that prints just before it. This report lists all PLU sales for which standard pricing was not used. Sales print in the order they occur. If there are no exceptions, then “NO PLU EXCEPTIONS” prints. ![](/files/75e045196ca622e4ee7015f51b7ac1aff84e5033) #### Report Details * PLU NUMBER: Identification of the product as it appears in Configuration Client > Store Operations > PLUs or as it was entered if it was not found. This includes the twelve-digit PLU number followed by the three-digit modifier. There is a separate entry for each exception. * EXCEPTION: Description of how the price was entered. * PLU NOT FOUND: The item does not exist in Configuration Client > Store Operations > PLUs. The cashier entered a price for the item. * PRICE OVER: The item has a price set in Configuration Client > Store Operations > PLUs. The cashier used the \[PRICE OVER] key to force the sale of the item at another price. * STATE: Type of transaction in which the exception occurred. * REFUND * SALE * VOID * CSH#: Number of the cashier who entered the exception. * QTY: Quantity of the item excepted. * ORG PRICE: Original price of the item if it exists in Configuration Client > Store Operations > PLUs. * OVER PRICE: New price of the item as entered by the cashier for a price override. ### **PLU Promotion Report** The PLU Promotion Report lists all PLU sales for items that were discounted through a promotion. ![](/files/bc5db4850e0006a8dfdfd831061d9268684a6088) #### Report Details * PLU NUMBER: Identification of the product as it appears in Configuration Client > Store Operations > PLUs or as it was entered if it was not found. * DESCRIPTION: Description of the product as it appears in Configuration Client > Store Operations > PLUs. Items without descriptions either do not have descriptions assigned, or the item does not exist in the Configuration Client > Store Operations > PLUs and was sold with a cashier-assigned price. * CUST: Number of customers (separate completed transactions) who bought the item. If the item is sold at more than one price, the number of customers who purchased the item at a specific price is listed. * ITEMS: Quantity of the item sold. If the item is sold at more than one price, the quantity of the item sold at a specific price is listed. * PRICE: Price of the item. If the item is sold at more than one price, each price is indicated on a separate line. * TOT-SALES: Total amount collected for sales of this item. If the item is sold at more than one price, the total amount collected at each specific price is listed. * RC: Reason code identifies the method that is used to change the price of an item. **PLU Promo Report Reason Codes**
CodeDescription
CThe item was sold as a part of a combo.
DA discount (percent or dollar as set up on the Configuration Client > Store Operations > Sales Configuration tab) was applied to the item.
MThe item was sold as part of a match.
OThe item was sold at the dispenser card reader.
PThe item sold with a promotion set up on the Configuration Client > Store Operations > Restrictions > PLU Promotions tab.
* %SALES: Percent of total sales that this item represents. To find this number, use one of the following formulas. * If you use departments: * *Net Department Sales ÷ Total sales of this item* * If you only use PLUs: * *Total PLU Sales ÷ Total sales of this item* ### **Department Report** The Department Flash Report calculates all department sales that occur from the beginning of the current period up to the time the flash report is printed. In a multi-terminal system, totals for all registers print together. ![](/files/972e549798dc5150e575ee1962f33e5d64a5292c) #### Report Details * DEPT#: Four-digit identification of the product as it appears on the Configuration Client > Merchandise Sales > Merchandise > Departments tab. * DESCRIPTION: Description of the product as it appears on the Configuration Client > Merchandise Sales > Merchandise > Departments tab. * CUST: Number of customers (separate completed transactions) who bought the item. * ITEMS: Quantity sold of this item. * %OF SALES: Percent of total sales this department represents. To find this number, use the following formula. * *Total Department Sales ÷ Total sales of this item* * GROSS: Total amount collected for sales of a department. * REFUNDS: Total amount refunded for items returned in a department. * DISCOUNTS: Total amount discounted for items sold in a department. These include discounts from: * Use of the *\[DISC]*, *\[DISC%]*, and \_\[DISC AMT]\_keys * Combo, mix ’n match, fuel, and promotional discounts * POP discounts {% hint style="info" %} *“Price Overrides” appear in the PLU Exceptions Report.* {% endhint %} * NET SALES: Total amount of items sold in a department. * NEG DEPTS: The totals for negative department sales. * OTHER DEPTS: The totals for other department sales. * TOTAL: The totals for each category in the report except number of customers. ### **Deal Report** The Deal Flash Report calculates all combo and mix ’n match sales that occur from the beginning of the current period up to the time the flash report prints. ![](/files/67efd70d7ab60eb6a0aa58117e9cb00429c80dd3) #### Report Details **Combo Deals** * C#: Combo number as it appears on the Configuration Client > Promos and Discounts > Combo Maintenance tab. * DESCRIPTION: Name of the combo as it appears on the Configuration Client > Promos and Discounts > Combo Maintenance tab. * \#CUST: Number of customers (separate completed transactions) who bought combos. * \#COMBOS: The number of combos sold. * TOTAL SALES: The total sales in dollars of combo deals. **Mix-N-Match Deals** * M#: Match number as it appears on the Configuration Client > Promos and Discounts > Mix & Match Maintenance tab. * DESCRIPTION: Name of the Match as it appears on the Configuration Client > Promos and Discounts > Mix & Match Maintenance tab. * \#CUST: Number of customers (separate completed transactions) who bought matches. * \#MATCH: The number of matches sold. * TOTAL SALES: The total sales in dollars of mix-n-match deals. **Totals for all Deals** * \#CUST: Number of customers (separate completed transactions) who bought combos and matches. * \#COMBO / #MATCH: The total number of combos and matches sold. * TOTAL SALES: The total sales in dollars of combo and mix-n-match deals. ### **Category Report** The Category Flash Report calculates all category sales that occur from the beginning of the current period up to the time the flash report prints. ![](/files/594be9b6cea063cdbdcbe17abfd6ed1b9157cacd) #### Report Details * CAT#: Four-digit identification of the product as it appears in the Category File. * DESCRIPTION: Description of the product as it appears in the Category File. * CUST: Number of customers (separate completed transactions) who bought items in this category. * ITEMS: Quantity of this category sold. * NET SALES: Total amount of items sold in this category. This amount is the total minus any discounts. * %OF SALES: Percent of total sales the category represents. To find this number, use the following formula. * *Total Dept. Net Sales ÷ Total sales of this category* * TOTAL: The total of each category in the report except number of customers. ### **Tax Report** The Tax Flash Report calculates the taxes on sales that occur from the beginning of the current period up to the time the flash report prints. ![](/files/23024ad05029b76b4b4764a865dfb0b7449ad37d) #### Report Details * NAME: Name of the tax as assigned on the Configuration Client > Store Operations > Payment > Tax Rates tab. Each of the following report items repeat for each tax defined. * TAX-RATE: Value entered in the ‘Rate’ parameter on the Configuration Client > Store Operations > Payment > Tax Rates tab. * ACT-RATE: Actual tax rate percentage collected against the total taxable sales for this tax name. The following equation is used to calculate the actual rate: * *Actual Rate = (Taxes ÷ Taxable Sales) × 100* * TAXABLE-SALES: Sum of all item prices that were taxed by this tax name. * TAXES: Sum of all taxes collected for this tax name. * NON-TAX SALES: Sum of all item prices not taxed by this tax name. * REFUND TAXES: The total amount of taxes deducted due to refunds. * SALES TAXES: The total amount of taxes for all sales. * TOTAL SALES TAX: Net amount of taxes collected. This number is the total sales tax amount minus the total refunded tax amount. ### **N/W Product Report** The Network Product Report summarizes fuel products paid for with credit, debit, and stored value cards. ![](/files/95f47d4e4b46ac3fe812db9e4542959c12e40f60) #### Report Details * PRODUCT: Fuel product number as it is set up on the Configuration Client > Forecourt > Fuel Configuration > Fuel Products tab. * DESC: The name of the fuel product. This name is set up on the Configuration Client > Forecourt > Fuel Configuration > Fuel Products tab. * QTY: The amount of fuel dispensed. * CNT: The number of credit fuel sales for each fuel product. * TOTAL$: The total amount sold for all credit fuel sales. ### **E-Safe Day Report** The E-Safe Day Report summarizes the E-Safe Drop and E-Safe Loan data reported from the E-Safe and the POS. It also reports the differences in both the reports. ![](/files/bbf3a2cfdc2a43afb7da0641e6f39cc0ed512d11) ### **E-Safe Content Report** E-Safe Content Report prints current contents of the E-Safe as reported by the safe.
### **Network Card Report** The Network Flash Report lists the network transactions by batch, terminal, and card type and summarizes all totals.
#### Report Details * TOTALS SUMMARY: A summary of the number and amount of each type of credit or debit transaction and the total net amount of credit and debit sales. * TYPE: The type of network transaction performed. * COUNT: The number of transactions for each type of network sales type. * AMOUNT: The total amount of network sales transactions. * TOTALS BY BATCH: Summary of network transactions in each batch by terminal and card type. ### **Proprietary Network Reports** {% hint style="info" %} This report can also be used with the full-serve attendant tracking option. {% endhint %} The Proprietary Network Flash Reports summarize sales and refunds made on proprietary cards and include sales organized by product code. ![](/files/64be7b7efef56d6e7623e37035bff1c617bf2959) #### Report Details * NAME: Name of the proprietary card used. * CNT: The total number of sales and refunds for each proprietary card type. * SALES: The total sale amount for each proprietary card type. * REFUNDS: The total refund amount for each proprietary card type. * PROD DESC: The product code of the item sold. * VOLUME CNT: The total number of times each product code type is used. * SALES: The total sale amount for each product code type. ### **Fuel SL/Price Level Report** The SL/Price Level Flash Report lists gross fuel sales by service level (SL) and price level that occur from the beginning of the current period up to the time the flash report is printed. Service levels are defined on the **Configuration Client > Forecourt > Fuel Configuration** * **Fuel Service Levels**tab. The gross volume and amount for each service level used during the period is calculated as a subtotal. ![](/files/745354430729117d47eb3aef88c29dad264a8b32) #### Report Details * VOLUME: Volume of fuel pumped at the service level and price level. Repeats for each SL/price level combination. * AMOUNT: Amount of fuel pumped at the service level and price level. Repeats for each SL/price level combination. * TOTAL: Total volume and amount of fuel sold during the period. ### **Fuel PR/Price Level Report** The PR/Price Level Flash Report lists gross fuel sales by fuel product (PR) and price level that occur from the beginning of the current period up to the time the flash report is printed. Fuel products are defined on the **Configuration Client > Forecourt > Fuel Configuration > Fuel Products** tab. Only the products actually sold print. The gross volume and amount for each product sold during the period is calculated as a subtotal. ![](/files/3cfeb6eb7ba48d006b74f883db8c7963555f1f2c) #### Report Details * VOLUME: Volume of fuel product pumped and the price level at which it was sold. Repeats for each PR/price level combination. * AMOUNT: Amount of fuel pumped at the product and price level. Repeats for each PR/price level combination. * TOTAL: Total volume and amount of fuel sold during the period. ### **Fuel Tier/PR Report** The Tier/PR Flash Report lists gross fuel sales by price tier and fuel product (PR) that occur from the beginning of the current period up to the time the flash report prints. ![](/files/226753b809af010272a4f2152d47e57d78c1be25) #### Report Details * TIER#: Price tier (1 or 2) at which fuel is sold. Price tiers are set in Configuration Client > Forecourt > Fuel Prices. The gross volume and amount for each price tier sold during the period calculates as a subtotal. Only the tiers actually used print. * Product: Fuel product sold at the price level. Fuel products are defined on the Configuration Client > Forecourt > Fuel Configuration > Fuel Products tab. * VOLUME: Volume of fuel pumped for the price tier and product combination. * AMOUNT: Amount of fuel pumped for the price tier and product combination. * TOTAL: Total volume and amount of fuel sold during the period. ### **Fuel Tank Report** The Tank Flash Report lists all fuel sales by fuel tank that occur from the beginning of the current period up to the time the flash report prints. ![](/files/64c1f698d6dda727673f806e93a897bba97ec1bd) #### Report Details * Tank Name: Each tank that sold fuel lists. * VOLUME: Volume of fuel pumped from the tank. * AMOUNT: Amount of fuel pumped from the tank. {% hint style="info" %} *Blending Sites: When some of the contents of a tank is used in a blended product, the price of the blended product is used to calculate the amount for the tank volume used in the blended product.* {% endhint %} * TOTAL: Total volume and amount of fuel sold during the period. ### **Fuel Autocollect Report** The Fuel Autocollect Flash Report lists gross fuel sales by method of payment that were made, but not paid into the register. Fuel sites that have an employee outside to collect sales directly from the customer at the pump use this method. If ‘Recall Autocollect Inside’ is selected in **Configuration Client > Forecourt > Fuel Config > Site Parameters**, autocollect transactions that are recalled inside on a POS do not display on the Autocollect Report; they appear in the fuel totals and in the credit and cash section. To log autocollects, the ‘Auto Collect’ parameter on the **Configuration Client > Forecourt > Fuel Config > Fueling Positions**tab must be set to ALL or CASH for each pump at which payment is directly received. ![](/files/a759f6bc27fe275acd47e0372c59c6f57fe89add) #### Report Details * Method of Payment: Gross volume and amount for each method of payment autocollected. * VOLUME: Gross volume dispensed and autocollected for each method of payment. * AMOUNT: Gross amount collected for each method of payment. * TOTAL: Total gross volume and amount of fuel sold through autocollect methods. ### **Fuel FP/Hose Report** The FP/Hose Flash Report lists gross fuel sales by fueling point (FP) that occur from the beginning of the current period up to the time the flash report prints. ![](/files/1f6118f9fba5ad47759596e285f232d8d7158cd6) #### Report Details * FUELING POINT #: Gross fuel and amount dispensed by each product at the fueling point used. A subtotal of the sum of all products sold from the fueling point is calculated for each fueling point number. * VOLUME: Gross volume dispensed for each product at the fueling point. * AMOUNT: Gross amount collected for each product at the fueling point. * TOTAL: Gross volume and amount of fuel sold. * PRODUCT TOTALS: Gross fuel and amount dispensed by each product. The total gross volume and amount is calculated. ### **Fuel FP/Hose Running Report** The FP/Hose Running Flash Report lists gross fuel sales by fueling point (FP) that occur from the time the fueling point is started (reset to zero) up to the time the flash report prints. ![](/files/36ae5d6900001701c2a53d9ce7f957982d82e906) #### Report Details * FUELING POINT #: Gross fuel and amount dispensed by each product at the fueling point used. A subtotal of the sum of all products sold from the fueling point is calculated for each fueling point number. * VOLUME: Gross volume dispensed for each product at the fueling point. * AMOUNT: Gross amount collected for each product at the fueling point. * PRODUCT TOTALS: Total gross fuel and amount dispensed by each product. The total gross volume and amount is calculated. ### **Fuel Dispenser Report** The Dispenser Flash Report lists fuel sales by fueling point (FP) that occur from the time the dispenser is started (reset to zero) up to the time the flash report prints. This information is received directly from the totals kept by the dispenser. ![](/files/80eb2badc1e1f83f58d0b8e9a1a25ece9b51f0aa) ![](/files/72885ef9e228ab4131829b9a3596a2fe76404aac) #### Report Details * FUELING POINT #: Total fuel and amount dispensed by each product at the fueling point used. A subtotal of the sum of all products sold from the fueling point is calculated for each fueling point number. * VOLUME: Total volume dispensed for each product at the fueling point. * AMOUNT: Total amount collected for each product at the fueling point. * PRODUCT TOTALS: Total volume and amount dispensed of each fuel product for all fueling points. ### **Fuel Blend Product Report** The Blend Product Flash Report lists blended fuel sales that occur from the time the dispenser or dispenser controller started to the time the flash report is run. The report divides the fuel sales into sales of pure fuel products and sales of blended products. The information is received directly from the dispenser. Totals are reset only if the dispenser or dispenser controller is reset. No information prints if blended fuel is not used. Blended fuel is defined on the Configuration Client > Forecourt > Fuel Config > Fuel Products tab. ![](/files/b9ca3d8efc5b1ca227cadaa5018ae6942c2ae45e) #### Report Details **PURE PRODUCT** This section of the report lists the blended products as they are defined on the **Configuration Client > Forecourt > Fuel Config > Fuel Products** tab. * FUELING POINT #: Product, total volume for the product, and subtotal for all products of the fueling point, repeated for each fueling point fuel is sold and for all fueling points together. * PROD: Each pure product used to create a blended product. * VOLUME: Volume of the pure product dispensed from the fueling point. * TOTAL: Subtotal for the total pure product dispensed for each fueling point and total of all pure product sales. **BLEND PRODUCT** This section of the report lists the blended products as they are defined in the Product Configuration function in Fuel Manager mode. * PROD: Blended product created by blending two pure products. * PROD1: The tank name of the first pure product used to make the blended product. * %PROD1: The percent of the first pure product (PROD1) used to make the blended product. * PROD2: The tank name of the second pure product used to make the blended product. * %PROD2: The percent of the second pure product (PROD2) used to make the blended product. ### **Fuel Tank Report** The Fuel Tank report lists information gathered from a tank level sensor. This report is available only if a tank level sensor is installed in the tanks. ![](/files/38f699d03d0e65e6f4259801350dda5b636b9769) #### Report Details * INVENTORY * TANK#: Tank number. Tank reports print in tank number order. * DATE: Date and time the report runs. * TANK NAME: Name of tank as assigned in the Tank Names function in Fuel Manager mode. * LEVEL: Fuel level in inches. * VOLUME: Fuel volume in gallons. * TEMP: Temperature in degrees Fahrenheit. * ULLAGE: Unused tank capacity in gallons. * WATER: Water level. * LEAK * TANK#: Tank number on which the test is run. * Started: Date and time the test is run. * Hr1 - Hr8: Number of hours of leak data. * “Leak Test is OFF/No leak data to report.”: This phrase appears instead of the data if the leak test is not running. * “Leak Test is ON/No leak data to report.”: This phrase appears instead of the data if the leak test has not been running for the minimum time set for collecting data. * ALARM HISTORY * Prints in tank number order. * HIGH WATER: Date and time of the last three high water alarms. * LOW LIMIT: Date and time of the last three low limit alarms. * DELIVERY * Tank: Prints in tank number order. * Del: Delivery report number. The report can contain 0 - 10 deliveries. * Begin: Volume in gallons and temperature in degrees Fahrenheit at the beginning of delivery. * End: Volume in gallons and temperature in degrees Fahrenheit at the end of delivery. * ALARM STATUS * TANK#: Printed in tank number order. * Alarm Status: The status (“OFF” or “ON”) of the following alarms: * Leak * High Water * Overfill * Low Limit * Theft * AUTO-TRANS FLAG * TANK#: Printed in tank number order. * Auto-transmit Flag Status: The status (“OFF’ or “ON”) of the following flags: * Leak Alarm * High Water Alarm * Overfill Alarm * Low Limit Alarm * Theft Alarm * Delivery Start * Delivery End ### **Print Tank Reconciliation Report** The Tank Reconciliation Report displays the inventory in gallons of fuel in each tank and compares the beginning inventory to the ending inventory. Reconcile the inventory at the end of each day to aid in tracking starting inventory from the previous day, deliveries, and dispensed fuel. ![](/files/6d7c3512fcf558037288cd76a4af4133d8f568d7) #### Report Details * Tank: All tanks list in tank number order. * Date: Date the inventory is taken, beginning and ending. * Time: Time the inventory is taken, beginning and ending. * Volume: Volume of fuel: * Measured in each tank when the inventory is taken. * Delivered to each tank. * Dispensed from each tank. * Total: * Starting Inventory: The total amount of fuel contained in the tanks when the beginning inventory is taken. * Deliveries: The total amount of fuel delivered and placed in the tanks is added to the inventory. * Fuel Dispensed: The total amount of dispensed fuel is subtracted from the inventory. * Fuel Due: The total amount of fuel dispensed without payment. * Ending Inventory: The total amount of fuel contained in the tanks when the ending inventory is taken. * Discrepancy: The amount of fuel unaccounted for by the inventory. (Discrepancy = Starting Inventory + Deliveries - Dispensed - Ending Inventory) ### **Print Carwash Pay Point Report** The Car Wash Report summarizes car wash sale activity and totals. #### Report Details * COIN: The total amount collected at the coin box outside the car wash. * TOKEN: The total dollar value of tokens collected at the coin box outside the car wash. * WASHES USED: The total amount of car washes. ### **DCR Statistical Report** The DCR Statistical Report prints a summary of fuel sales at the dispenser card readers (DCRs). The report summarizes fuel sales minus cancelled transactions and under-dispensed sales for each DCR configured and totals all DCR fuel sale activity. ![](/files/1bf66e05673819c2d0ec40365975be0d600cbfcc) #### Report Details * \#CUST: The number of customers at a DCR. * VOLUME: The amount of fuel dispensed at a DCR. * AMOUNT: The sale amount of fuel dispensed at a DCR. * %FP: The total percent of DCR activity at a specific fueling point. * %DCR: The percent of all dispenser card reader sales dispensed at a specific DCR. * %FUEL: The percent of all fuel sales dispensed at a specific DCR. ### **Cash Acceptor Report** The Cash Acceptor Report prints a summary of sales at the cash acceptors. The report summarizes the sales for each cash acceptor configured and totals all cash acceptor sales activity. ![](/files/bf482f8e15868781f6b10cbe758266aec43c46c7) #### Report Details * CASH ACCEPTOR: The number of the cash acceptor. * \#CUST: The number of customers at a cash acceptor. * DOLLARS ACCEPTED: The total amount of money accepted. * DOLLARS SOLD: The total value of sales. * BILL COUNT: The number of bills accepted. An asterisks symbol (\*) in the Bill Count column indicates the cash acceptor was opened since the last Close Daily. ### **Fuel FP/Hose Test Report** The FP/Hose Test Flash Report lists simulated fuel sales by fueling point (FP) for Pump Test that occur from the time the fueling point is started (reset to zero) up to the time the flash report prints. ![](/files/f4adf4657496664a6eee9e4d37f7ce77ce4c2694) #### Report Details * FUELING POINT #: Gross count, volume, and amount dispensed by each product at the fueling point used. A subtotal of the sum of all products sold from the fueling point is calculated for each fueling point number. * COUNT: The number of tests for each product at the fueling point. * VOLUME: Gross volume dispensed for each product at the fueling point. * AMOUNT: Gross amount collected for each product at the fueling point. * PRODUCT TOTALS: Total gross count, volume, and amount dispensed by each product. The total gross count, volume, and amount is calculated. ### **Fuel Price Change Report** Fuel price change report is an optional report for daily/shift reports. This report prints the fuel price change information for the current shift. ![](/files/c1ee94c6a0fab110e7de9fc70dc53929e4e202b7) ### **Fuel Street Price Change Report** This report includes the street fuel price changes done via fuel price change initialization or fuel initialization from POS or SMS/Config Client. This report includes: * Date and Time of price change * Cashier who performed the price change * Old price and new price * Price Per Gallon, Gallons Sold, Total Amount since last price change within the period. ![](/files/43cbf5c7f74a05d4b33e3a4795b6a34fcfeec59f) ### **Print POP Discount Report** The POP Discount Report displays discounts applied by fuel grade. Within each grade, the report is further broken out according to how the discount is applied, either as a pre-dispensed discount or a post-dispensed discount. When fuel is dispensed at the discounted rate, the amount of the discount is not included in the sales information. Therefore, it is calculated based on the amount of the discount and the volume dispensed. This discount amount is not reported as a discount to that department, nor is it reflected in either the Discount or Fuel Discount memo item totals. Fuel discounts are only reflected in the POP Discount Report as a pre-dispensed (“PRE-DISP”) discount. When fuel is dispensed at the street price and discounted at the register, the discount amount is part of the sales transaction and is reported as a discount to that fuel department. The discount amount is also included in the memo item entry for “Discounts” but is not included in Fuel Discount memo item totals. This discount amount is reflected in the POP Discount Report as a Post-dispensed (“POST-DISP”) discount. {% hint style="info" %} *Totals are not reported by POP Discount Level, POP Definition, or POP Discount Configuration.* {% endhint %} ![](/files/5ccad15f330105fd5e920fa12ab08fc798f20101) #### Report Details * PROD : The fuel grade. * DISC TYPE: Indicates the discounts applied on pre-dispensed fuel and post-dispensed fuel. * VOLUME : Volume of fuel pumped from the tank. * DISC AMT : Amount discounted on the volume dispensed. ### **Print POP Discount Definition Report** The POP Discount Definition Report saves the discounted portion of the fuel sales where POP is applied. The report prints both pre-dispensed and post-dispensed transactions. {% hint style="info" %} Totals are not reported by POP Discount Level, POP Definition, or POP Discount Configuration. {% endhint %}
#### Report Details * PROD : The fuel grade. * DISC Definition: POP Discount Definition ID. * VOLUME : Volume of fuel pumped from the tank. * DISC AMT : Amount discounted on the volume dispensed. ### **Print POP Discount Program Report** The POP Discount Definition report only presents data by fuel grade within a reporting period. A POP Discount Program report displays discounts by program within reporting period. The report includes the same data as the Pop discount definition report except it prints as well as sort by the POP program id. ![](/files/05257c8b54d1f724f9dc9b5462f86f05dd8c9cc1) #### Report Details * PROD : The fuel grade. * POP DISCOUNT DEFINITION: POP Discount Definition ID. * FUEL DISCOUNT DEFINITION: FUEL Discount Definition ID. * VOLUME : Volume of fuel pumped from the tank. * DISC AMT : Amount discounted on the volume dispensed. ### **Loyalty Report** The Loyalty Flash Report is available only when loyalty is enabled. ![](/files/9b628439cef76fbd49b8d47dfafc37e97c0622d2) #### Report Details * TOTAL CUSTOMERS: The total number of customers at the site during the period. * TOTAL LOYALTY CUSTOMERS: The number of customers using the loyalty program during the period. * SALES (Before Ticket Disc): The amount of sales for the site during the period, before subtracting any ticket level discount. * TOTAL PPG DISCOUNT: The amount of loyalty discounts given for price-per-gallon fuel sales. * TOTAL TICKET DISC: The amount of loyalty ticket discounts for all items. * TOTAL LOYALTY DISC: The amount of all loyalty discounts (PPG and ticket discounts). * %LOYALTY CUSTOMERS: The number of loyalty customers as a percentage of the total number of customers. * %SALES ON LOYALTY: The loyalty sales dollars as a percentage of the total sales dollars for the site. * %SALES W/OUT LOYALTY: The percentage of total sales dollars not using loyalty. * LOYALTY TRANS. INSIDE/OUTSIDE: Breakdown of inside and outside sales by: * Total # Customers: The total number of inside/outside loyalty customers. * Sales (After All Disc): The amount of sales after all loyalty discounts are subtracted. * Total PPG Discounts: The amount of PPG loyalty discounts inside/outside. * Total Ticket Disc: The amount of loyalty ticket discounts for all items inside/outside. * Total Discounts: The amount of all loyalty discounts (PPG and ticket discounts) inside/outside. ### **Current Cashier Report** The Current Cashier Report function prints the cashier report without having to close the cashier’s shift. The report is identical to the Print Cashier Report function except for the heading and the omission of the cashier close time stamp. {% hint style="info" %} *In general, Current Cashier Report items that have a $0.00 balance at the time the report prints or closes are not included in the report.* {% endhint %} ### **Age Verification Report** The Age Verification Report shows not only the cashier's transaction information but the calculated age and birth date for age verification to purchase age restricted items (e.g. alcohol, cigarettes etc). ![](/files/ae92d09b25a02b0a109004b6890e7daca51ee394) #### ***Report Details*** * *Date/Time: Date and Time of each transaction.* * *Transaction ID: The ID or identifier of the transaction on the system.* * *Cashier ID: The ID of the cashier who performed the transaction.* * *Entry Method: The Entry Method (SKIPPED, SCANNED, SWIPED, MANUAL, MOBILE ENTRY).* * *Min Age: The minimum age allowed to purchase the item.* * *Birth Date: The birth date of the customer or default birth date based on current date if ID Check is skipped.* * *Age: The calculated age based on the birth date of the customer or default age based on current date.* * *Over Age: Field for mobile entry method that shows the customers is over the age of which minimum age.* To view the Date of Birth (DOB) on the sales journal, the “Print DOB on Journal” must be enabled from **Store Operations > Sales > Sales Configuration**. ![](/files/a6e30d9cd23f05621ee14a2b46eebb84c2a34331) To enable the cashier skipping the entry of the DOB, the flag for “Force DOB on ID Check” must be unchecked on the Sales Configuration menu from Config Client. ![](/files/330d7c4fc9ff490ef088ea414e62fc96563e4ea1) ## Close Reports and Balancing #### Balancing Your Cash Drawer To determine how much money should be in the drawer, enter the figures from the “ALL REGISTERS” section of the close period report for each of the following items: \+ BEGINNING CASH IN DRAWER \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \+ TOTAL MOP SALES \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \- TOTAL MOP CANCEL/REFUNDS \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \- CASHBACK \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \- TOTAL PAYMENT OUT (do not subtract SAFE DROP) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \+ TOTAL PAYMENT IN \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \- CREDIT \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \- DEBIT \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \- PREPAID \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ **Total in Drawer** \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ #### Calculating Total Sales To calculate total sales for the period, enter the figures from the “ALL REGISTERS” section of the close report for each of the following items: \+ TOTAL MOP SALES \_\_\_\_\_\_\_\_\_\_\_\_\_\_ \- TOTAL MOP CANCEL/REFUNDS \_\_\_\_\_\_\_\_\_\_\_\_\_\_ \- CHANGE/CHECK \_\_\_\_\_\_\_\_\_\_\_\_\_\_ \- CASHBACK (do not subtract PAY OUT or SAFE DROP) \_\_\_\_\_\_\_\_\_\_\_\_\_\_ **Total Sales** \_\_\_\_\_\_\_\_\_\_\_\_\_ --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.verifone.com/commander-user-reference-guides/commander-user-references/commander-user-reference-56.00/reports.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.