# Auto Upgrade and VRSD

### Overview

The Auto Upgrade feature allows a site to initiate a complete software upgrade without requiring the presence or expertise of a technician (VASC) or intervention from the Verifone HelpDesk.

The software is transferred to the system either by using the Auto\_Upgrade.jar program or by an automated remote software download. Verifone Remote Software Download (VRSD) is the name for Verifone's implementation of the automated remote software download.

*Refer to the Auto Upgrade feature reference documentation for information on this feature.*&#x20;

{% hint style="info" %}
*Refer to the Auto Upgrade feature reference documentation for information on this feature.*&#x20;
{% endhint %}

{% hint style="info" %}
*If a site is upgrading from release 53.26 or lower to release 55.02 and higher, it is recommended to use the following instructions instead of the Package Sender (Auto\_Upgrade.jar):*

* *Back up the site data using the SMS Import/Export Utility.*
* *Perform a manual reload using the Petro Suite Installer.*
* *Restore the site data using the SMS Import/Export Utility.*

*The alternative software loading methods are VRSD and USB. See the Verifone Commander and POS Software Installation Guides for more details.*
{% endhint %}

{% hint style="info" %}
*Updates to Auto Upgrade feature in Verifone Release 55.02:*

* *Auto Upgrade feature optimized to complete faster:*
* *If there are no changes to Operating System (OS), the OS is not reinstalled. This enables the auto upgrade to be completed faster depending on the devices at the site.*
* *If there are no schema changes, Totals Database is updated using a shell script instead of using XML and enables the auto upgrade to complete faster depending on volume of data at the site.*
* *For optimal troubleshooting of any errors occurring* during/*after Auto Upgrade, the history of Auto Upgrades are retained on the system.*
  {% endhint %}

From Verifone Commander Release 56.00 software upgrade or software install is blocked on EOL Devices (Ruby 2, CommanderCi, Commander 16, RubyCi,Topaz 410).

### EOL Devices

From Verifone Commander Release 56.00 software upgrade or software install is blocked on EOL Devices (Ruby 2, CommanderCi, Commander 16, RubyCi,Topaz 410).

### **Legacy Devices**&#x20;

AU fails if any legacy devices are found in the echo system with the following messages depending on the devices found:

![Verifone Petro Suite Installer](/files/50438b74cc1fb928ec34bd8fca13f117b691e604)

![](/files/500ef7c59923a337d25560a91002325dc7712e65)

![](/files/f4c3f91d41eeb400f30a89f44eac4ab0875b394e)

![](/files/f30bb577270da6681b34d9461b07073cbe34124b)

![](/files/2f87f0b29e7e2204a9c9a7f7f0e25c44d76d54e4)

![DevTools 1270018080appselectorclientplatformpythonLargeappModepos](/files/bce0359d6f16281a40da7558253726648328da95)

![](/files/fab0cb3da6c6d08a702c40e14783021192c34ca9)

### **Installing With Older PSI**

In case software is installed with older PSI, the following message appears:

<figure><img src="/files/mw4p3g1EE3LmTGi6pSAT" alt=""><figcaption></figcaption></figure>


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