# Menus ## Overview A menu is a group of PLUs displayed at the same time. There are several types of menus: * **Express Menu**(formerly known as Ruby Menu): Displays 6 items in an overlay or pop up and the menu clears after 1 selection. * **Expanded Menu**(also known as single-select menu): displays several PLUs and allows only one PLU to be selected. Menu clears after 1 selection. * **Multi-Select Menu**: items in the menu remain displayed until you touch the “Done” button. * **Parked Menu**: displays each menu item on individual buttons of the parked menu panel on the POS so that a single touch adds the item to the transaction. Express, Expanded and Multi- Select menus can be assigned as parked menu. {% hint style="info" %} *Refer to the Touch Screen > Parked Menu Panels section in the Base 53 & Higher UI User Reference for more information.* {% endhint %} * **Menu Chain and Order Menu**: Both these menu types can be assigned one or more Expanded or Multi-select or Express menu types and when selected, leads to the other menus. In the Order Menu all menus are added as sub items and treated as single line item in the ticket. When voided, entire order will be removed from the ticket. In the Menu Chain, each menu item is added as a separate line in the ticket and each item must be voided separately. {% hint style="info" %} *Menu chains and order menus only support the use of expanded and multiselect menu selections. As of release 55.01, the UI does not permit the assignment of any other menu types to menu chains and order menus.* {% endhint %} {% hint style="info" %} *Do not add a Menu Chain in an Order Menu or an Order Menu in a Menu Chain.* {% endhint %} ## Using Menus ### Express Menu

1. Touch or press the appropriate **\[MENU]**. 2. From the overlay, touch the desired item or key entry number and press **\[ENTER]** to add item to the transaction. ### Expanded Menu 1. Touch or press the appropriate **\[MENU]** 2. Touch the desired item or key entry number and press **\[ENTER]** to add item to the transaction. 3. The menu will clear after a single item is selected from the menu. ### Multi-Select Menu 1. Touch or press the appropriate **\[MENU]**. 2. Touch the desired item or key entry number and press **\[ENTER]** 3. Repeat step 2 to sell additional items. 4. Touch **\[DONE]**. ### Parked Menu 1. Touch or press an appropriate **\[MENU]** configured as parked. 2. Touch the appropriate button from the parked menu panel to add item to transaction (all buttons in the parked menu pane will be the same color. 3. When items from another parked menu are desired, touch the appropriate **\[MENU]** and continue sales. ### Menu Chain and Order Menu 1. Touch or press the appropriate **\[MENU]**. 2. Do one of the following: 3. Touch the desired item or key entry number and press **\[ENTER]** to go to next menu type. 4. Touch **\[next menu name]** at the bottom of the page to go to next menu type. 5. Repeat step 2 to sell additional items. 6. Touch **X** in the top right corner of any menu to come out of the menu chain. 7. Select Confirm on the prompt that appears after selection. ## Configuring Menus ### Menu Configuration Use **Store Operations > Menu Configuration** to configure menus. The Menu Configuration form allows you to add PLU items to menus and link menus together to create menu chains / order menus. Menus can be assigned to the POS touchscreen, Self-checkout touchscreen, or to the register keyboard if one is used. The Menu Configuration form allows you to add PLU items (and other menus) to menus. From software release 55.01 and higher, the Menu Configuration form allows to add 1000 menus. ![](/files/4106db9902b6f2177591384ecc55e8b7dd007683) The Menu Selector displays a list of existing menus sorted in the order of their Menu ID number. The menu selector displays the Menu ID number, Menu Name, and any Notes. The note field is used to add additional information about the menu for configuration use only. The note is displayed in only in areas of the configuration such as menu configuration, touchscreen configuration, self-checkout configuration, etc. Notes appear in parenthesis to the right of the description. ![](/files/551589b118b11485a231dc1cb60318be7fbcf0cc) #### Expanded, Multi-Select, and Express Menu Forms

Field/Button	Allowable Value/Function
Add	Clicking Add allows a new menu record to be created.
Delete	Selecting the delete check box and then Save will delete the menu record.
Search menus	The search menus field is a context sensitive search field that allows menus presented in the menu selector to be easily searched.
Menu Selector	The menu selector displays the Menu ID number, Menu Name, and any Notes when used. The menu selector displays a list of existing menus sorted in the order of their Menu ID number.
# Menus Available	Displays the number of menus that are available for use.
ID	The record number assigned to each menu. This field is required and can be used to group menus that are similar.
Name	The name of the menu that will be displayed on the POS and Self-Checkout.
Note	The note field is used to add additional information about the menu for configuration use only. The note is displayed in only in areas of the configuration such as menu configuration, touchscreen configuration, self-checkout configuration, etc.
Type	Allows the type of menu to be selected. See the previous section for descriptions on menu types.
Parked	Allows the menu to be used in the parked menu panel of the POS screen. This option is not available for menu chains and order menus.
Limit	From Verifone Commander release 55.02, Menu Configuration has a limit field. The Limit field is greyed out when Multiselect Menu is not selected. The limit is intended to restrict customers and cashiers from selecting more than the limited number of items from the menu. If the Limit is set at 0, then the multiselect menu will function as it did previously, where the maximum number of selections that can be made from the menu is the total number of PLU's present. If the limit exceeds the number of PLUs within the menu, then it will work the same as if it has no limit. When a limit is entered that is greater than 0 and less than the total number of PLU's present in the menu, then the customer or cashier can only select the number of items specified by the limit. For example, if 10 PLUs appear in the menu and the multiselect menu limit is set to 5, then the customer/cashier can only select up to 5 items from the menu. The multiselect menu instructions on the POS and SCO indicate the number of items a customer can select. The message shows 'Pick multiple items' when no limit is set and shows 'Pick up to x items' where X is the value of the limit, when limit is set. Refer to the Self-Checkout feature reference documentation for information on this feature.
Duplicate	Creates a duplicate of the existing record but requires a new menu ID to be entered.
Display No	The display number is the order in which the item appears in the menu. The order can be changed by clicking and dragging on and item and moving it to a new location.
PLU	When creating an Expanded, Multi-select, or Express Menu this section will display the PLU number once it is added to the form.
Display Name	Expanded, Multiselect, and Express menus allow the description of the PLU to be imported, and then modified in the Menu configuration if a more user-friendly description is needed. Selecting the display name next to the PLU allows the name to be modified.
Image	The image form is supported on self-checkout only. Selecting the button space will open a dialogue box that allows an image to be selected from the pop up. Images are added under Tools > Image Upload.
Add PLU	The Add PLU button allows users to search for existing PLU using a variety of search methods including number, product code, department, description, and price. Selecting Retrieve page on the search form will display all the available results. Multiple PLUs can be selected from the search box to be added to the menu at one time.
Modify a PLU	Selecting the PLU number will allow the PLU to be modified by using the search window that appears. When using the modify function, only one PLU can be selected from the available PLU list.
Remove	Selecting a Display No. from the Menu items list, allows the user to remove a specific PLU from the form.
Remove All	Removes all PLUs in the form. Changes only take place once a Save occurs. Selecting Cancel will undo the ‘Remove All’ action.

#### **Create Expanded, Multi-select or Express Menus** ![](/files/daa137cb9b4d88a9f6fb6ab64d1f3919c7d9319b) {% stepper %} {% step %} Select Type - Expanded, Multi-select or Express. {% endstep %} {% step %} Enter ID, Name and Note (optional). The note field is used to add additional information about the menu for configuration use only. The note is displayed in only in areas of the configuration such as menu configuration, touchscreen configuration, self-checkout configuration, etc. Notes appear in parenthesis to the right of the description and are not displayed on the POS or self-checkout applications. {% endstep %} {% step %} Click Add PLU.

{% endstep %} {% step %} Select the PLUs to add to the menu and click Done. Use the page selector to view additional PLUs that don’t appear in the first page. The selection check boxes will be maintained from page to page. {% endstep %} {% step %} Click Save on the Menu Configuration form. {% endstep %} {% endstepper %} #### Menu Chains & Order Menus ![](/files/1b511d6500e24e38411ae99e7f8d8ca5f1ae9f71)

Field/Button	Allowable Value/Function
Add	Clicking Add allows a new menu record to be created.
Delete	Selecting the delete check box and then Save will delete the menu record.
Search menus	The search menus field is a context sensitive search field that allows menus presented in the menu selector to be easily searched.
Menu Selector	The menu selector displays the Menu ID number, Menu Name, and any Notes when used. The menu selector displays a list of existing menus sorted in the order of their Menu ID number.
# Menus Available	Displays the number of menus that are available for use.
ID	The record number assigned to each menu. This field is required and can be used to group menus that are similar.
Name	The name of the menu that will be displayed on the POS and Self-Checkout.
Note	The note field is used to add additional information about the menu for configuration use only. The note is displayed in only in areas of the configuration such as menu configuration, touchscreen configuration, self-checkout configuration, etc. Notes appear in parenthesis to the right of the description.
Type	Allows the type of menu to be selected. See the previous section for descriptions on menu types.
Parked	Allows the menu to be used in the parked menu panel of the POS screen. This option is not available for menu chains and order menus.
Duplicate	Creates a duplicate of the existing record but requires a new menu ID to be entered.
Display No	The display number is the order in which the item appears in the menu. The order can be changed by clicking and dragging on and item and moving it to a new location.
Menu ID	The Menu ID number for the assigned expanded or multi-select menu.
Description	The description of the menu. This will also display the note field if used.
Menu Type	Displays the type of menu assigned to the menu chain or order menu
Add Menu	When selecting the Add menu button a pop up will appear to allow existing menus to be added to the menu. Menus can be filtered using the Filter menu search field at the top. Pressing & Holding the CTRL key on the keyboard allows multiple menus to be selected from the list at once. Pressing the right single arrow will move all selected menus to the ‘Selected’ section, which will be added to the menu chain or order menu once Ok is selected. Pressing the three right arrows moves all available menus to the selected section. Menus can be removed from the selected section by pressing the left arrows.
Modify a Menu	Click on the Menu ID or Description will allow the menu selection to be modified via a drop down.
Remove	Selecting the Display No. from the menu item list allows the user to remove a specific menu from the form.
Remove All	Removes all menus that have been added to the menu record. Changes only take place once a Save occurs. Selecting Cancel will undo the ‘Remove All’ action.

#### **Create Order Menu or Menu Chain** ![](/files/1b511d6500e24e38411ae99e7f8d8ca5f1ae9f71) {% stepper %} {% step %} Select Type – Menu Chain or Order Menu. {% endstep %} {% step %} Enter ID, Name and Note (optional). The note field is used to add additional information about the menu for configuration use only. The note is displayed in only in areas of the configuration such as menu configuration, touchscreen configuration, self-checkout configuration, etc. Notes appear in parenthesis to the right of the description and are not displayed on the POS or self-checkout applications. {% endstep %} {% step %} Click Add Menu.

{% endstep %} {% step %} Add the menus to the Selected box using the right arrows and click Ok. Hold shift+select or Ctrl+select to select multiple items. {% endstep %} {% step %} Click Save on the Menu Configuration form. {% endstep %} {% endstepper %} #### Change Display Name The display name for a PLU in the Expanded, Multi-select and Express menus can be edited by double-clicking on the name. ![](/files/e8ad0e3f66d6b7098fb5d8042db5d3708eadc537) #### Drag PLU Items Items in every menu can be dragged up and down to change positions. The “Display No” changes accordingly. ![](/files/569a53703499f866ab47e0cc9830942bd8d7f2fb) ![](/files/a736e80917c92963fc54452eea0ef05e31fead62) {% hint style="info" %} Refer to Base 53 & Higher UI User Reference for information on assigning Menus to POS. Refer to Self Checkout Feature Reference for information on assigning Menus to Self Checkout. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.verifone.com/commander-user-reference-guides/commander-user-references/commander-user-reference-56.02/menus.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.