# Network Functions ## Overview This section shows examples of Network Functions and how to configure network functions. ## Using Network Functions Navigate to **CSR Func > Network Menu**from the POS (While in Sales, **CSR Func**can be located on the right-hand side bottom corner of the screen on Topaz and bottom of the screen on Ruby 2) to access the following Network functions: * [**Pre-Authorization**](#pre-authorization) * [**Network Mail**](#network-mail) * [**Comm Statistics**](#comm-statistics) * [**Print Network Log**](#print-network-log) * [**Batch Details Menu**](#batch-details-menu) * [**Prepaid Functions Menu**](#prepaid-functions-menu) * [**EBT Voucher Clear**](#ebt-voucher-clear) * [**Parameter Download**](#parameter-download) ### Pre-authorization The Pre-authorization function authorizes a given credit card amount and displays the available prepaid card balance before a sales transaction. 1. Touch **Pre-Authorization** 2. When the overlay appears, swipe the card through the card reader 3. In the overlay, key estimated total sale in even dollars (for example: $20 is entered as **\[2] \[0]**) 4. Touch \*\*\[OK]\*\*or press **\[ENTER]** 5. When the approval number appears, touch **\[OK]** ### Network Mail The Network Mail function displays all mail messages from the network since mail was last printed. The messages are cleared after printing. If there are no messages waiting, the terminal dials out for mail. {% hint style="info" %} **This function may not be available in all applications.** {% endhint %} Touch **Network Mail** * Mail is present - Mail Report Prints * No Mail is present - **NO MORE MAIL**displays ### Comm Statistics The Communication Statistics function prints a report of all communication with the network. The statistics are cleared after the report prints. Touch **Network Comm Statistics**to print communications statistics report ### Print Network Log The Print Network Log function prints a report of up to the last 200 network communication records. This function also clears the network log and allows you to print by category. The most recent transaction prints first. {% hint style="info" %} *This function may not be available in all applications.* {% endhint %} 1. Touch **Print Network Log** 2. In the Network Log menu, touch one of the following: * Print All * Print Batch Transactions * Print Batch Summary * Print By Date * Clear Log ### Batch Details Menu The Batch Details Menu prints current, pending, Out of Balance, and In Balance batch reports. {% hint style="info" %} *This function may not be available in all applications*. {% endhint %} 1. Press \*\*\[NETWORK FUNC]\*\*and touch **Batch Details Menu** 2. In the Batch Detail Menu, touch one of the following to print: * Batch Details Current - Current open batch * Batch Details Pending - Closed but not settled batch * Batch Details Out of Balance - Batch out of balance * Batch Details In Balance - Closed batch in which totals agree with the host's totals ### Prepaid Functions Menu The Prepaid Functions Menu is used to configure prepaid cards, PIN-based products, and money transfer cards. {% hint style="info" %} *This function may not be available in all applications.* {% endhint %} 1. Touch **Prepaid Functions Menu** 2. In the Prepaid Functions menu, touch one of the following: * Card Activation * Card Recharge * Balance Inquiry * Card Deactivation ### Card Balance Inquiry The Balance Inquiry function requests the balance of a prepaid card and then prints a receipt from the terminal. {% hint style="info" %} *This function may not be available in all applications.* {% endhint %} 1. Touch **Card Balance Inquiry** 2. Follow instruction on the PIN pad ### EBT Voucher Clear The EBT Voucher Clear is used to send an EBT transaction to the host that was performed in either of the following: * If the point-of-sale or site is down * If the host is offline during an EBT transaction {% hint style="info" %} *This function may not be available in all applications.* {% endhint %} 1. Touch **EBT Function Menu** 2. In the EBT Functions menu, touch **EBT Balance Inquiry** 3. In the overlay, touch or press **\[ENTER]** if the account is for food stamps; touch if account is for cash benefits 4. In the overlay, touch or press **\[ENTER]** if the transaction is a sale; touch if the transaction is a refund 5. Key **\** and press **\[ENTER]** 6. Key **\** from the voucher and press **\[ENTER]** 7. Key **\** and press **\[ENTER]** 8. Swipe card or key account number ### Parameter Download The Parameter Download function downloads information from the network to the terminal. {% hint style="info" %} *This function may not be available in all applications.* {% endhint %} Touch **Parameter Download**to display parameter download progress. ## Configuring Network Functions The Network Configuration form is used to define network sales and communications. {% hint style="info" %} *After any changes are made to Car Wash, POP, or Network parameters including Loyalty, the command “Tools > Refresh Configuration” needs to be executed for the new settings to be applied to fuel and DCRs.* {% endhint %} ### POS Configuration #### IFSF Use **Payment Controller > POS Configuration > IFSF**to configure EPS communication protocol and POS configuration parameters. {% hint style="info" %} To reflect the IFSF configuration changes, a Tools > Refresh Configuration is mandatory. {% endhint %} ![](/files/0662d1e6bbecf0b492489f9af7bd1bcb6ff6e424)
Field/ButtonAllowable Value/Function
VFI POS-POP Configuration
POS IDThe POS workstation number.
POP IDEnter the POP (PINpad) number assigned to each POS. The default is usually correct.

Secondary POP Configuration

Refer to the P400 Implementation Guide for more information on this feature.

POP IDEnter secondary POP ID.
NameName of the secondary POP.
Lane IDLane ID where the secondary POP is placed.
EnabledSelect to enable secondary POP.
IFSF Configuration
EPS IP AddressIP address of EPS.
Device Request Default TimerThe amount of time before a timeout if a timeout is not included in the message from the POS to the EPS. The default should not be changed.
POS Refresh Timer

The amount of time that the POS waits before timing out if no message is received from the EPS.

The default should not be changed.

Request TimeoutEnter the amount of time the Topaz waits for a response to a request to the EPS (numeric, 100 - 5000).
Connection Timeout

The amount of time the POS waits to establish a connection to the EPS.

The default should not be changed.

Response TimeoutEnter the amount of time the Topaz waits for a network transaction to complete (numeric, 100 - 999)
Max Repetition Enter the maximum number of times the Topaz should try to connect to the network after a communication failure (numeric, 1-9).
Device Waiting Port

The port number at which the POS receives messages from the EPS. The number must match the EPS Device Request port number.

The default should not be changed.

Unsolicited Request Waiting Port

Unsolicited Request Waiting message port.

The default should not be changed.

TLS Configuration
TLS Mode DisabledSelect to disable TLS Mode
Service Waiting TLS PortEnter the service waiting TLS port number
Card Waiting TLS PortEnter the card waiting TLS port number
Device Waiting TLS PortEnter the device waiting TLS port number
Device Request TLS PortEnter the device request TLS port number
Unsolicited Request Waiting TLS PortEnter the device request TLS port number
Secondary EPS Configuration
Select EPSSelect secondary EPS
EnableSelect to enable
EPS IP AddressEnter the secondary EPS IP address
Service Waiting PortEnter the service waiting port number
Card Waiting PortEnter the card waiting port number
Device Waiting PortEnter the device waiting port number
#### POS
Field/ButtonAllowable Value/Function
Batch
Batch Close Period

Select the period when the batch is closed.

Day – Period 2 (Close Daily)

Shift – Period 1 (Close Shift)

Loyalty
Loyalty Enabled

Loyalty Enabled is selected and uneditable if any of the Loyalty Programs in Configuration Client > Payment Controller > EPS Configuration > PCATS Loyalty Configuration is enabled.

Loyalty Enabled is disabled and uneditable if none of the Loyalty Programs in Configuration Client > Payment Controller > EPS Configuration > PCATS Loyalty Configuration is enabled.

Multiple Loyalty Discounts in same TransactionSelect to enable multiple loyalty discounts in the same transaction.
Auth on TotalCheck to send an authorization request to the loyalty network when the [TOTAL KEY] is pressed.
Force Cash ReceiptSelect to determine whether a receipt is printed for every cash transaction.
Misc
Message display duration (Secs)Enter a number to display network message in seconds.
Print Customer copySelect to print customer copy of receipt.
### EPS Configuration #### **EPS Global Configuration** ***EPS*** Use EPS Global Configuration form under **Payment Controller > EPS Configuration > EPS Global Configuration**to configure EPS Global Configuration - EPS parameters. ![](/files/43b764c7a4b939f624e0fcc16827504024ea0e6c)
Field/ButtonAllowable Value/Function
Dealer
Site IDDisplays the identification number of the site (ready only).
Site NameEnter the name to print at the top of all receipts (alphanumeric and special characters, up to 30 characters).
Address Line 1Enter the street address to print at the top of all receipts (alphanumeric and special characters, up to 18 characters).
CityEnter the city to print at the top of all receipts (alphanumeric and special characters, up to 20 characters).
StateEnter the state to print at the top of all receipts (alphanumeric and special characters, up to 2 characters).
Postal CodeEnter the postal code to print at the top of all receipts (alphanumeric and special characters, up to 20 characters).
CountryEnter the name of the country.
Phone NumberEnter the store phone number (numeric, up to 16 characters).
Locale
Currency Name

Select the currency name.

This configuration should match the configuration on the POS.

If EPS currency code does not match the POS transaction currency code, then the transaction is rejected by EPS.

ISO Currency CodeNon-editable field
Numeric Currency CodeNon-editable field
Currency SymbolSymbol of the selected currency
Date FormatSelect the date format
LanguageSelect the language

Signature Capture

Refer to the Signature Capture feature reference documentation for information on this feature.

Signature Capture EnabledCheck to enable signature capture.
Cashier Verify SignatureCheck to prompt cashier to verify the signature.
Print Signature on ReceiptsCheck to print signature on all receipts.
Misc
Store and Forward LimitEnter a number to define a number of store and forward (fallback) transactions.
Data Storage Time (In Days)Displays the number of days the EPS stores the data.
Security Day CountDisplays the number of days to maximize security.
Clear Velocity DaysDisplays the number of hours the velocity awaits to clear an entry.
Network Last RequiredCheck to enable split tender or requires that the network transaction is last.
Report Masking EnabledCheck to mask credit card account numbers and expiration dates in the reports by printing numbers as asterisks except for the last four digits.
Online Velocity Check RequiredCheck to enable velocity for online and offline transactions.
Support Outside Cashier MessagesSelect to enable cashier messages at DCR.
Cashback
Cashback EnabledCheck to enable cashback.
Force PIN EntryEnabled and not editable by default.
EMV CB - Wait for Cashier?Refer to the EMV feature reference documentation for information on this feature.
EBT Cashback EnabledRefer to the EBT feature reference documentation for information on this feature.
Cashback FeeCheck to enable cashback fee.
Time Synchronization
ControllerSelect the controller type for system time.
Select FEPFrom the drop-down menu, select the FEP type.
**POP** Use EPS Global Configuration form under **Payment Controller > EPS Configuration > EPS Global Configuration**to configure EPS Global Configuration - POP parameters. ![](/files/696f2b7e7c27db71aba9eba72cc97fe99e59c889)
Field/ButtonAllowable Value/Function
POP Configuration
AddClick to add POP.
POP IDDisplays POP ID of the corresponding Workstation ID.
ModelDisplays POP model.
IP AddressDisplays the IP Address, which is used to connect to the FEP.
PortDisplays the port that is used to connect to the FEP.
Connect with TLSSelect to enable to connect with TLS
Secure PortDisplays the secure port that is used to connect to the FEP.
Signature Capture Enabled

Select to enable Signature Capture.

Refer to the Signature Capture feature reference documentation for information on this feature.

Line Item Display EnabledSelect to enable Line Item Display.
Line Item Display PortDisplays the port used by the Line Item Display.
Delete POPClick to delete the selected POP ID.

Secondary POP Configuration

Refer to the P400 Implementation Guide for more information on this feature.

AddClick to add POP.
POP IDDisplays POP ID of the corresponding Workstation ID.
ModelSelect POP model.
IP AddressDisplays the IP Address, which is used to connect to the FEP.
PortDisplays the port that is used to connect to the FEP.
Connect with TLSSelect to enable to connect with TLS
Secure PortDisplays the secure port that is used to connect to the FEP.
Signature Capture Enabled

Select to enable Signature Capture.

Refer to the Signature Capture feature reference documentation for information on this feature.

**PINPAD Message** Use to configure the idle and swipe messages that appears on the PINPAD. ![](/files/984a103b6a40883f8d47843ee77d36e44410d09e) **EMV Configuration** {% hint style="info" %} Refer to the EMV feature reference documentation for information on this feature. There are two feature references for EMV, “Inside EMV *Feature Reference” and “Outside EMV Feature Reference”. Refer to both the feature reference documents to understand this feature.* {% endhint %} EMV is the new standard for credit card processing. It describes a transaction between a chip card and an EMV-enabled terminal. EMV transactions are much more secure than magnetic-stripe-card transactions. To run EMV transactions at a site, EMV must be enabled from the Config Client in the **EMV Configuration**form, then both the Viper (EPS) and the PIN pads (POPs) need to be configured with a required set of EMV configurations. Some distributions enable EMV by default but check this setting before proceeding on to EMV configuration. The EMV configurations include: * Certification Authority Public Keys * EMV Terminal Parameters * Set of supported AIDs and their associated parameters To process EMV chip cards, The EPS system must have all three of those configurations. Depending on the Acquiring host and supporting software (FEP) the configuration data may be populated using: * A PDL download containing the necessary EMV configuration from the host * Pre-populated data based on host specifications * Custom table downloads from Verifone table partners **Refer to your specific FEP documentation to determine which method is used. The EMV Feature Reference Manual also has more details on the configuration**. After the EMV configuration has been configured successfully on the EPS system, the EPS system pushes the appropriate EMV configurations into the POPs as required. Usually this configuration push to the POPs is transparent to the user but it is prudent to check for any reported errors in pushing the configuration by referring to the “**POP Configuration Status**” in the **EMV Initialization**form (Screen Shot Illustrated below). EMV based transactions may allow stand-in processing to approve transactions even if the online payment host is offline and not available. EMV data in a transaction allows the system to consider many conditions when making a decision to stand in for a transaction. The system still uses the traditional Magnetic Swipe Read (MSR) data points, but additional EMV data allow for much finer decision points for consideration. It is important to check that the EMV Standin Parameters are correctly configured. Each FEP has different Standin configuration. Refer to your specific FEP documentation for FEP specific Standin values. The system also supports manual push of the EMV configuration to specific POPs if required. One example of when this might be required is if a POP is replaced. **Quick Chip Configuration** {% hint style="info" %} Refer to the EMV feature reference documentation for information on this feature. There are two feature references for EMV, “Inside EMV *Feature Reference” and “Outside EMV Feature Reference”. Refer to both the feature reference documents to understand this feature.* {% endhint %} An EMV Quick Chip (QC) transaction is a faster way to perform EMV transactions. In a QC flow, the chip read, AID selection, 1st Gen AC, EMV completion and card removal can all be done prior to the total amount is entered. EMV Quick Chip increases payment transaction speed at the POS by changing the POS flow. This means that merchants can begin the authorization process before obtaining the final total amount. The consumer can also insert the payment card and key in the PIN while cashier is still totaling items for purchase. Final total is the last piece of data to be sent for authorization. ![](/files/a376368d5a6abbc40ef095d74c76c15cfd0a8abe) | Field/Button | Allowable Value/Function | | ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | Amount | This is a place holder amount used for recognizing if the card can be used for Quick Chip (QC) transaction. When the card is inserted the place holder amount is send as a code to the issuer for recognizing the card for QC transaction. | | Quick Chip Setting | Select to enable the feature for the card. This is enabled by default. | #### LINQ3 Lottery Configuration {% hint style="info" %} *This feature is no more supported.* {% endhint %} Linq3’s Play at the Pump (PATP) Lottery feature is an integrated lottery solution that offers customers the convenience of lottery ticket purchases while fueling and paying at the gas pump. The PATP feature delivers lottery sales to the forecourt at the Dispenser Card Reader (DCR) and integrates Verifone’s VIPER Electronic Payment System (EPS). Verifone Commander interfaces with the Linq3 Lottery host. The host is responsible for receipt prompting, reporting and tracking data, and payment collection. Configure LINQ3 Lottery in Configuration Client, using **Payment Controller > EPS Configuration > Linq3 Lottery Configuration**. ![](/files/edcd4a128b702829fcba924124c82f36c218761f) | Field/Button | Allowable Value/Function | | ----------------- | ---------------------------------------------------------------------------- | | FEP Enabled | Enables the Linq3 Lottery feature. | | Site ID | Sets the Linq3 Lottery ID which is identical to the Verifone Service ID. | | Pump Auth Timeout | Sets the timeout value for the pump authorization (e.g. 60 seconds). | | Mode | Set the communication mode to IP communication. | | Domain Name | Enter the \*\*\[IP Address]\*\*of the Linq3 host for lottery communications. | | Port | Enter the \*\*\[Port]\*\*of the Linq3 host for lottery communications. | ## Reporting ### Comm Statistics
## Troubleshooting | **#** | **Message** | **Description/Action** | | ----- | ---------------------------------- | ---------------------------------------------------------------------------------------------------------------------- | | E8061 | CHARGE TO INVALID | Customer attempted to use a card that had an invalid or empty value at the “**ENTER CHARGE TO**” prompt on the PINpad. | | E8062 | PRE-AUTH NOT ALLOWED FOR EBT CARDS | Cannot pre-authorize EBT cards. | | E8064 | EBT UNAVAILABLE | Network is unable to get authorization from EBT host. Retry | | E8067 | CHECK AUTHORIZATION UNAVAILABLE | Network is unable to get authorization from the check vendor. | | E8069 | MUST SETUP EBT MERCHANT ID FIRST | Attempted to use EBT before entering a valid eight-digit EBT Merchant ID. | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.verifone.com/commander-user-reference-guides/commander-user-references/commander-user-reference-56.03/network-functions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.