# Verifone Commander The Verifone Commander™ is a high-powered server that increases the capacity and functionality of Verifone’s Ethernet-capable Point of Sale (POS) workstations by extending the processing and communications bandwidth for managing peripherals. Future needs are designed into the hardware to provide support for additional serial ports and CPU boards, along with additional fan and/or power connections that may be needed as a result. Use of these expansion capabilities will be determined by Verifone. System peripherals, such as fuel dispensers, dispenser card readers (DCRs), and car wash controllers, connect directly to the Verifone Commander. In addition to Configuration Client, Verifone Commander also has other site-management software: Report Navigator, Transaction Manager, and Verifone Commander Console. Report Navigator is used to view reporting data for the store. Reporting information, such as the close day report, can be configured to include a multitude of report options. Transaction Manager allows site transaction logs and data to be accessed from the Verifone Commander or archived locally. Verifone Commander Console enables reporting data from multiple stores to be consolidated into one place for visibility and to monitor and track sales trends. ![](/files/8d06f577933325e8e2afa74a60cc1e494b620b1f) The Verifone Commander contains a built-in V950, referred to as the V950SC. When a router is installed in this configuration, it can be configured so that the Verifone Commander’s V950SC can: * Receive software upgrades remotely using Verifone’s Remote Software Download feature. * Connect with the Verifone Helpdesk for remote troubleshooting and diagnostics. ## Verifone Commander Central Verifone Commander Central is a web application that enables Petroleum Merchants and Major Oil administrators to maintain a centralized point for site data, monitor sites remotely, and provides a convenient platform for centralized oversight and configuration. Verifone Commander Central does not require a technician to visit each location to make changes and updates. Updates can be done selectively or all at once from the web application. To create an account for Verifone Commander Central, navigate to the following URL and select ‘**Sign Up for Free**’.
{% hint style="info" %} *Refer to the* [*Verifone Commander Central*](/petroleum-docs/petro-and-c-store/commander-central/commander-central-user-guide.md) User Guide for more information. {% endhint %} ## Configuration Client The Verifone Commander can receive configuration changes using Configuration Client. Configuration Client is a web-based utility that allows store personnel, Verifone Authorized Service Contractors, and Verifone Helpdesk to modify site information. To use Configuration Client, you must be using a supported web browser. The supported Web Browsers are: * Chrome versions 60 or higher * Firefox versions 53 or higher * Internet Explorer versions 8 or higher Key in the URL into the Web Browser and press \[Enter]. ![](/files/efcd784f84ff9941f570ef3976b649dd79df559e) Enter Username and Password. ![](/files/c095a8a8484aff11280ad007d283c810308dab9c) Click Login. ![](/files/972743055b7d8c860fd0ee0dcbcbcfbd3c8ce7af) ### One-Time Password (OTP) Prompt From release 47 and higher, there is an additional prompt for a one-time password (OTP) in Configuration Client. As part of PCI/DSS v3.2 Requirement 8.3.1, this incorporates multi-factor authentication for all non-console access into the Cardholder Data Environment (CDE) for personnel with administrative access. Menus that have this prompt include: * Security > Manage Users (Includes Roles) * Initial Setup * Date & Time * Local Area Network Config * VHQ Configuration * Payment Controller > POS Configuration * EPS Configuration > EPS Global Configuration * Full Service Attendant Configuration * InComm Configuration * LINQ3 Lottery Configuration * Payware Fleet and Loyalty Configuration * PCATS Loyalty Configuration * Proprietary Fleet Configuration * Punch Card Loyalty Configuration * Network Configuration (network references the name of the network installed, such as Buypass) * Loyalty Card Configuration While the preceding is the list of functions in Base 47 that include the OTP prompt within Configuration Client, it may be expanded to other areas and new features in future releases. {% if space.vars.LANGUAGE === "en" %} ![](/files/f2820399737fb3c9cd355bd5ef822a87f5787835) {% endif %} {% if space.vars.LANGUAGE === "es" %}
{% endif %} Clicking on Guidelines to generate an OTP (see image above) will display the 3 different ways to obtain the OTP. ![](/files/694279b8a5ba376a63506d7bf825570826fb02ab) The OTP is 4 digits in length. When generated using any of the 3 methods above, it will appear on the 7-segment status display of the Verifone Commander, displaying 2 numbers at a time. The period indicates the first set of numbers. If generated from the POS/register, it will also display on the POS screen. The OTP is directly tied to the user’s Configuration Client login session. If the OTP is generated and correctly entered, the OTP will be active until the user logs out or the Configuration Client session times out for inactivity (15 minutes). The OTP does not require re-entry after it has been saved for the session, meaning the user can go between menus that require entry, without being prompted. {% hint style="info" %} *The OTP requirement applies to backing up and restoring files to the Verifone Commander using SMS Import/Export. Files that require an OTP may not be restored to the Verifone Commander, and an error message (“One Time Password Required”) appears when attempting to do so. Clicking OK on the error prompt allows the rest of the import or export to proceed. Clicking Abort aborts the remainder of the import or export. In newer versions of SMS Import/Export, items that require OTP are removed from the backup and restore list.* {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.verifone.com/commander-user-reference-guides/commander-user-references/commander-user-reference-57.00/verifone-commander.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.