Restrictions
In a transaction, restrictions prevent sales of specific items during specific periods of time and restrict sale of some products by age.
Overview
In a transaction, restrictions prevent sales of specific items during specific periods of time and restrict sale of some products by age.
In a transaction, the following types of restrictions can be used:
Blue Law — Set up local government time periods that restrict sales on certain items during defined periods of time.
Customer ID Check — Sale of some products is restricted by age.
Using Restrictions
Customer ID Check
Refer to the Age Restrictions feature reference documentation for information on Customer ID Check.
Configuring PIN Pad for ID Check
On the C18 POS a new option for swiping of driver’s license is available from the PIN pad as the C18 does not have an MSR to swipe the ID card.
On the C18 POS go to CSR > Maintenance > Device Configuration > Pinpad Configuration and select "EPS PINPAD with driver license/membership swipe".
From Base 53.12.00, this option is also available from Topaz and Ruby2.
Swipe-ahead Functionality
From Base 54.00.00, PIN pad configuration on POS has 4 options.
EPS PINPAD — with driver's license and membership swipe
Used for sites that do not support scanning IDs and require swiping them.
EPS PINPAD — with swipe-ahead enabled
Behavior:
When swipe-ahead is enabled, the PIN pad is turned off until the first item is added to a ticket. In the EPS PINPAD option without the swipe-ahead (enabled or disabled) option, the PIN pad is activated at soon as the POS is in sales idle mode. Swipe-ahead enabled helps prevent a previous customer being charged for someone else's transaction.
NO PINPAD
Use where a PIN pad is not present.
EPS PINPAD — with swipe-ahead disabled
Behaviour:
When swipe-ahead is disabled, the PIN pad is turned off until the cashier presses either:
A network MOP or
TOTAL - if Loyalty and the Auth on Total in Loyalty configuration is enabled.
In other words, the card reader is turned on when the first request goes to EPS.
Regardless of configuration, swipe-ahead will be disabled automatically when the POS application is switched to the Self-Checkout (SCO) application.
Configuring Restrictions
Blue Laws
Use Store Operations > Restrictions > Blue Laws form to set up, delete, or edit Blue Laws.
For the Blue Laws to take effect for departments and PLUs, Blue Laws must be selected for the specific department or PLU.
Clear
Click to delete the selected Blue Law information.
Select To Duplicate
Check the "Select To Duplicate" check box for the row to be duplicated. Click the Duplicate button for each row that should contain the same data.
Enabled
Select to activate a Blue Law for each day (Blue Laws may be set up ahead of time and activated later).
Start 1
Enter the start time (24-hour clock) for the first Blue Law on a specific day (00:00 – 23:59). Press Tab.
Note: The start time cannot be the same as the end time.
End 1
Enter the end time (24-hour clock) for the first Blue Law on a specific day (00:00 – 23:59). Press Tab.
Note: To set the end time to midnight, enter the end time as 23:59.
Start 2
If the Blue Law is in effect again on the same day, enter the second start time (00:00 – 23:59). Press Tab.
End 2
If the Blue Law is in effect again on the same day, enter the second end time (00:00 – 23:59). Press Tab.
ID Checks
Use Store Operations > Restrictions > ID Checks to set up, delete, or edit Customer ID Checks.
Refer to the Age Restrictions feature reference documentation for information on Customer ID Check.
Reporting
Blue Law Report (sample)
Troubleshooting
E1141
PURCH. NOT ALLOWED
The customer cannot purchase this item because either: (1) the DOB entered for the ID check does not meet the age requirements; or (2) a Blue Law restriction has been set up for this item or department at this time on this day.
E1196
BLUE LAW RESTRICTION
A Blue Law restriction is set up for this item or department, preventing its sale during a certain time of the day.
E1216
LICENSE TRACK 2 EMPTY
The driver's license reader failed to read the magnetic stripe information. Run the ID check again or enter the information manually.
E1219
LICENSE EXPIRATION DATE ERROR
The driver’s license just swiped/scanned has expiration date information errors. Run the ID check again or enter the information manually.
E1220
LICENSE BIRTH DATE INVALID
The driver’s license just swiped/scanned has invalid birth date information. Run the ID check again or enter the information manually.
E1263
ITEM REJECT - BIRTHDATE ENTRY REQ'D
Attempted to continue the transaction without responding to the ID check prompt with a valid DOB entry.
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