> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/feature-references/feature-references-lac-es/referencias-de-funciones-y-productos/incomm/usando-incomm/credito-de-tienda.md).

# Crédito de tienda

Store Credit es una transacción de dos partes.

#### Primera transacción

La solicitud de la transacción se inicia cuando un cliente llega a la tienda para devolver una compra anterior.

{% stepper %}
{% step %}
**Reembolso**

Presione **\[REFUND]**.
{% endstep %}

{% step %}
**PLU**

Escanee o ingrese el artículo **\[PLU]**.
{% endstep %}

{% step %}
**Efectivo**

Seleccione **\[CASH]**.
{% endstep %}
{% endstepper %}

#### Segunda transacción

Una vez que se completa el reembolso, el cajero inicia una nueva transacción para activar una tarjeta InComm Closed Loop con el monto a devolver. Luego, la tarjeta activada se entrega al cliente.

{% stepper %}
{% step %}
**Escanee**

Escanee el código de barras de la tarjeta en el POS.
{% endstep %}

{% step %}
**Total**

Presione **\[TOTAL]**.
{% endstep %}

{% step %}
**Efectivo**

Seleccione **\[CASH]**.
{% endstep %}
{% endstepper %}

Si la tarjeta se activa, el dispositivo POP muestra un mensaje de Aprobado y la terminal imprime un recibo que muestra:

* número de cuenta enmascarado
* número de autorización
* monto del saldo


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