Digital Video Recorder (DVR)

Revision History

Date	Description
October 31, 2017	Initial Documentation Release
March 8, 2018	Updated DVR interface partner Implementation Guide for Commander Site Controller and to use current format
July 02, 2021	Updated with C18 details

Using This Feature Reference

This Feature Reference provides detailed information on how to configure and use the Digital Video Recorder feature on the Verifone Commander.

This feature document contains the subsections listed below:

• Overview - This section contains a brief description, requirements and the supported hardware configurations for the Digital Video Recorder feature.

• Configuring - This section contains information on how to configure the Digital Video Recorder feature.

• Using - This section describes using the Digital Video Recorder feature.

Overview

Feature Description

The Digital Video Recorder (DVR) feature provides a DVR interface to the Point of Sales (POS) System to detect and deter attendant fraud. The DVR broadcasts certain transactions performed on the POS terminal and displays these events with video images recorded at the time the events occurred. This provides video images of attendant actions coupled with a journal of events as recorded by the POS terminal.

The DVR configuration properties reside on the site controller and affect all POS terminals. These properties can be accessed through the Verifone Commander Configuration Client.

Requirements

Supported Hardware Configurations

• Verifone Commander with Verifone C18 Point of Sale

Software Requirements

• Verifone Commander - All Release Versions

LAN Diagram

Serial Diagram

Serial DVR Configuration

Use the following defaults when connecting the DVR to the POS terminal:

Port	COM5
Baud	9600
Data	8
Stop	1
Parity	None

Configuring DVR

Configuring with Commander Configuration Client

1

Managed Modules

From the Configuration Client, go to: Tools > Managed Modules.

2

Current Configuration

Select the [Current Configuration] tab.

3

Module

Click on the Select Module drop down arrow.

4

DVR Configuration

Select [DVR Configuration].

5

DVR Parameters

Configure the DVR parameters.

Parameter	Default Value	Description
DVR Configuration
DVR Mode	True	Sets the mode of communication for the DVR interface. Set to [True] to enable the DVR on Ethernet. Set to [False] to enable the DVR on serial. Set to [Both] to enable serial and Ethernet communications.
Multicast IP Address	230.0.0.1	IP multicast destination address, network setup dependent.
Multicast Port Number	14001	IP multicast destination port number, network setup dependent.

The values displayed are defaults. See site network system administrator prior to changing DVR values.

Additional Configuration

Additional DVR parameters will display on the DVR Configuration form based on the permissions assigned to the user accessing Configuration Client.

This function must be used with the aid of the Verifone Technical Support Center in order to modify these parameters.

These permission settings can be viewed and adjusted in Security > Manage Users > Configure Roles.

Parameter	Default Value
DVR Configuration
Use for Local UDP port connections	14000
Number of upstream hops allowed for multicast packet	1

The values displayed are defaults. See the site’s network system administrator prior to changing DVR values.

System Properties Configuration

Verifone Commander Release 28 software and lower must configure DVRs by accessing the System Properties menu.

1

System Properties

From Verifone Commander Configuration Client, go to: Initial Setup > Systems Properties.

The Properties form displays.

2

DVR Files

Scroll down to the DVR files (property list is in alphabetical order).

3

Adjust

Select and adjust the DVR files.

System Property	Default Value	Description
DVR Configuration
dvr.multicaseEnable	true	Sets the mode of communication for the DVR interface. • Set to [True] to enable the DVR on Ethernet. • Set to [False] to enable the DVR on serial. • Set to [Both] to enable serial and Ethernet communications.
dvr.multicastHost	230.0.0.1	IP multicast destination address, network setup dependent.
dvr.multicastPort	14001	IP multicast destination port number, network setup dependent.
dvr.localPPort	14000	Use for Local UDP port connections.
dvr.ttl	1	Number of upstream hops allowed for multicast packet.

The values displayed are defaults. See the site’s network system administrator prior to changing any DVR values.

Using the DVR

Data Format

The data format sent to the serial device or found in the data portion of the UDP multicast datagram can be seen in the example below:

The data stream is not buffered. Therefore, if the connection is lost, the data is also lost.

Broadcast Events

The following events are currently broadcasted:

• All Transaction Lines - The following is a typical transaction:

• Safe Drops:

• ID Checks (Passed, failed or skipped):

• User Login (Successful or Failed) - Not currently implemented.

• Transaction Suspend/Recall:

• Error Correct:

• Void Ticket:

• No Sale: