# Fleet Cards - ExxonMobil ### Revision History | **Date** | **Description** | | ---------------- | --------------------------------------------------- | | 16/02/2021 | Initial Release. | | 07/06/2021 | Fixed Review Comments. | | 04/08/2021 | Updated UI and added Quick Reference sections. | | 16/08/2021 | Updated document with review comments. | | October 5, 2023 | Updated document with Comdata cards feature. | | November 1, 2023 | Updated document with review comments. | | July 23, 2025 | Updated the Cash Advance Configuration Information. | ## 1 Overview ### Feature Description This document describes the specific information related to fleet cards implemented in the Buypass distribution for ExxonMobil. Refer to the **Fleet Cards General Fuel Configuration Reference**for more information on the general fuel configuration for all FEPs for the fleet cards feature to work. The feature reference also contains examples of how the fleet cards work at commercial sites. ### Supported Hardware Requirements * Commander Site Controller with Topaz/Ruby2/C18 * Commander Site Controller base version 53.13 and higher (base version 54.02 for Comdata cards). * RubyCi with Topaz/Ruby2/C18 * Payment PIN pad(s) * Wayne DCRs need updated firmware to display the new secure prompts. Refer to release notes. * Gilbarco DCRs may need updated firmware to support the SPOT protocol. Refer to release notes. #### Base 53 and Higher UI The User Interface has changed for base 53 and higher. As a result, after an auto upgrade a few elements on the UI would appear out of place. To fix this refer to: * “Configuring POS User Interface Using Configuration Client” * “Items can be moved in the panel by selecting the item and dragging and dropping to the desired position” * “Select a panel and click Move Up or Move Down to move the panel.” #### Note Parameter Download (PDL) and Dynamic Card Table (DCT) downloads are done from the POS after installing the feature for the first time. PDL is a general Table Download to enable cards and DCT is a Card Table Download to let the system know how to process the transactions with the cards. Refer to “PDL & DCT Download”. ### Comdata Cards {% hint style="info" %} *Comdata cards are only supported in Base 54.02 Buypass distribution for ExxonMobil.* {% endhint %} Comdata is a payment processor and issuer of fleet fuel cards, corporate spend cards, virtual payments, and trucking permits. Verifone Commander enables the use of Comdata cards on Commercial pumps. Comdata card transactions are processed by adding Comdata as an acquirer to Fiserv Buypass front end processor. #### Verifone Commander supported Comdata Cards Verifone Commander Supports three types of Comdata cards. | **Cards Details** | **Comdata MC** | **Comdata OnRoad** | **Comdata Proprietary Fuel Card** | | -------------------- | ----------------------------- | ----------------------------- | --------------------------------- | | **Multi Card** | Yes - Comdata and Master Card | Yes - Comdata and Master Card | No - Comdata only | | **Fueling position** | Retail and Commercial | Retail and Commercial | Commercial Only | * Transactions performed using Comdata proprietary Fuel cards are routed to Comdata network by Fiserv. * Transactions performed using Comdata multi cards are routed to Comdata or Master card network depending on the product and fueling position used for the transaction. If a fueling position is configured as Commercial, then all Comdata eligible products transactions (post-pay or prepay) on that fueling position are considered as commercial transactions. If a fueling position is not configured as Commercial, then all transactions on that that fueling position are considered as retail transactions. * If a site is blended or has both retail and commercial fueling positions, then all Comdata transactions are routed to Comdata network via Fiserv and all the retail transactions are routed to the Master Card network via Fiserv. ### Configuring Fleet Cards for ExxonMobil ### Configuring Cash Advance The site can configure how much cash advance should be given to a commercial fleet driver. Go to the **Commercial Fleet Payment**section from **Configuration Client > Payment Controller > EPS Configuration > Buypass Configuration > FEP**tab to enable cash advance and enter the advance amount. *There are three ways the cash advance limit is set:* * Using the Cashback Amount field in **Cashback Prompt Amounts**section from **Configuration Client > EPS Configuration > Buypass Configuration** * From the host response that comes during the pre-authorization response * From the DCT table. *Out of these three, the cash advance that appears to the customer is the lowest one. Cash advance is only given after fueling.* ![](/files/ef17c227525792a2ca476f42617463e074161795) {% hint style="info" %} *From Commander Release 56.02, Commercial Fleet Payment section will be grayed out in Configuration Client.* {% endhint %} *This configuration can only be done through C-Site Management from C**-Site Management > Payment Operations > Commercial Fleet > Comdata > General Fleet Settings**.* ## Reporting ### Terminal Summary Report The Terminal Summary Report contains separate sections for each of the transaction types that are supported. It is available at **Network Manager > EPS Network Report > Terminal Summary Report**. The EPS prompts for the terminal batch number. If zero is entered, the EPS prints the current open terminal batch. * The Settlement Indicator as Funded in the report shows that it is a NGFC fleet card transaction. ![](/files/d03bac0991c477547a759bad89f2940b9260b05e) * The Settlement Indicator as DirectBill in the report shows that it is a Comdata card transaction. ![](/files/9886ea9e57b9ea242d6fcf3bb8ab2fdffb8b9c4e) #### Report Details * **TITLE**: Terminal Day Summary Report. * **Workstation ID**: Terminal Identification Number. * **DATE / TIME**: Date and time the report printed. * **Location**: Terminal batch number. * **#TRAN**: Number of transactions. * **TOTAL**: Total Amount for the transaction * **Site Total**: Total transactions amount for the site. ### Terminal Detail Report The Terminal Batch Detail Report contains separate sections for each of the transaction types that are supported. Under each section, details of individual transactions will be provided. It is available at **Network Manager > EPS Secure Network Report > Terminal Detail Report**. The EPS prompts for the terminal batch number. If zero is entered, the EPS prints the current open terminal batch. * The Settlement Indicator as Funded in the report shows that it is a NGFC fleet card transaction. * The Settlement Indicator as DirectBill in the report shows that it is a Comdata card transaction. ![](/files/1b7709fb3b3038ed41a1ea3cb62d266621260a16) ![](/files/de6f3dfee628aeba91b93b9e74c94d1fbffee7d1) #### Report Details * **TITLE**: Terminal Batch Detail Report. * **TERM ID**: Terminal identification number. * **DATE / TIME**: Date and time the report printed. **Account Number** * **Type**: Type of Card **Ref#** * **Total** * **Stan**: Product or transaction type identifier. * **Settlement Indicator**: Settlement indicator for Fleet cards will be referred as Funded. ## Troubleshooting The following are troubleshooting information for the Fleet Card feature. * Pump authorization failure for multi-grade fuel transactions: 1. Go to **Configuration Client > Initial Setup > System Properties** 2. Increase the **partial.eot.wait**time from 1 to 2 or 3 seconds and retry the pump authorization. ![](/files/84e31915b868d41a7a50414afca03c0c5373c453) Pump authorization failure for multi-grade fuel transactions with discounts. 1. Go to **Configuration Client > Initial Setup > System Properties** 2. Increase the **partial.eot.discount.wait**time from 2 to 3 or 4 seconds and retry the pump authorization. ![](/files/993f0e056400d2b219c3aacde4966dd966313308) ## Appendix ### PDL & DCT Download The following configurations are done from the POS after installing the feature for the first time. #### PDL Download Perform a PDL Download to download cards tables and enable card types. On POS select Network Menu from CSR Functions. ![](/files/f723f8cf9fb3d1ae9c8ed1a362118bfc25af37cd) Select EPS Network Functions from Network Menu. ![](/files/6deeb734e4755a658dab7d484e4a55dccf334d42) Select Perform Table Load from EPS Network Functions Menu. ![](/files/35890fa3f7aeca3587e755e8b2431c923a8b71a5) ![](/files/af52b7cd0e60d038675e6b47381a2c23dba11f68) After a successful download, “**TBL Download Successful**” message appears on the register info area of the screen. ![](/files/9beb3fd0c753a277bd42988b1762e84f504f79c7) #### DCT Download Preform a DCT download to download card tables that provide more information on the dynamic prompts while using fleet/commercial cards. On POS select Network Menu from CSR Functions. ![](/files/f723f8cf9fb3d1ae9c8ed1a362118bfc25af37cd) Select EPS Network Functions from Network Menu. ![](/files/6deeb734e4755a658dab7d484e4a55dccf334d42) Select Table Functions from EPS Network Functions Menu. ![](/files/af52b7cd0e60d038675e6b47381a2c23dba11f68) Select Perform Card Table Load from Table Functions Menu. ![](/files/1dd0ad919f85a93358db64e10f02b4bd99b100e2) ![](/files/71cfa6cd26ba454c13f790003a7bb25ad423b4f0) After a successful download, “**Table Download Success**” message appears on the register info area of the screen. ![](/files/142084594cc2d99cc6ebbd7148283f3125a67688) ### Configuring POS User Interface Using Configuration Client How to configures buttons on the touch screen has changed. Instead of only having screens with buttons, the user can now configure panels within screens, and have as many item buttons as they want on the panels. The user can swipe to access the ones not displayed on screen. {% hint style="info" %} *Refer to Base 53 and Higher User Interface User Reference for more information on the new User Interface.* {% endhint %} The touch screen configuration is divided into three parts: * Panel Configuration * Screen Configuration * Register Configuration Register: Each Register/POS can be configured to have one or more screens. Screens - Each screen has a name and can be configured to have up to three panels. All screens appear as tabs on the register. User Panel: The area within a screen with these panels is collectively referred to as User Panel. #### Panel Configuration Go to **Store Operations > Touch Screen > Panel Configuration**to configure panels and to configure items assigned to panels. Panels are of the following types: * Item Panel * Parked Menu Panel * Fuel Panel A screen can have multiple item panels. A screen can have only one fuel panel and one parked menu panel. Also, only one fuel panel and parked menu panel can be assigned to a POS register; but, these fuel panel and parked menu panels can be included in multiple screens on the register. **Item Panels** Use Item Panels form to configure panels that have PLU, Department, MOP, Function or Menu Key items. ![](/files/bc22a1d5d65e2682f954672dcc2be2e606ac53fc) 1. Click **Add.** 2. Enter Name of the Item Panel. 3. Click **Add Item**. 4. Click Type and select the type of item from PLU, Department, MOP, Function or Menu Key and add the item. ![](/files/0931284aeabcbcae80df897e60b09437e091f29c) Click **Preview**to change item properties like line1, line2, background color and label color. ![](/files/b871ddc4d98960eb3862db65cf693c3563b95abd) ![](/files/e523532792f6bcd229f0dced8923fd15b8cc8c5a) Items can be moved in the panel by selecting the item and dragging and dropping to the desired position Click **Save**. Click on Preview/edit button to view the item panel on the POS screen for the selected item panel. ![](/files/42ab4753729c4086172c069bc3ec5df61c1fc453) **Item Panel Preview for Topaz/Ruby2 POS** ![](/files/b985d3f6ddc5cc481cabb4d0ead1c74d2ae6e7bb) **Item Panel Preview for C18 POS With Utility Panel** ![](/files/b58463ced4e8077d3676348c72d94238c127323d) Item Panel Preview for C18 Without Utility Panel ![](/files/565673d68dd3d494c7ddb786434f474688f847b1) {% hint style="info" %} Select an Item panel and click Duplicate to create a duplicate item panel from the existing item panels. {% endhint %} ![](/files/42ab4753729c4086172c069bc3ec5df61c1fc453) ![](/files/3e83eee6a45d977a0e55087179252002d8e9ec1e) **Parked Menu Panels** Use Parked Menu Panels form to configure Parked Menu. This feature displays each menu item on individual buttons of the parked menu panel so that a single touch adds the item to the transaction. Refer to the **Menus**chapter in Commander Site Controller User Reference to see how different types of menus are configured. ![](/files/d74f0ee5a1192b294948d50aed1b694dc9cbee0c) 1. Click **Add**. 2. Enter a name for the Parked Menu panel. 3. In Menu Properties, select a Default Parked Menu. Refer to the **Menus**chapter in Commander Site Controller User Reference to see how menus are configured. 4. Select the text color and the background color for the items in the panel. 5. Click **Save**. ![](/files/74af86cfb492a2c829dffd39fcaf2821b6e0eaca) Select a Parked Menu Panel and click Duplicate to create a duplicate parked menu panel from the existing parked menu panels. **Fuel Panels** Use Fuel Panels form to configure fuel keys for the POS touch screen. ![](/files/5263b3b12a795101b5ef9d85c4b2aec10259a82d) 1. Click **Add**. 2. Enter a name for the Fuel Panel. 3. In Properties, specify the ID of the beginning fueling position and the number of fueling positions to be included in the fuel panel. 4. Click **Save**. ![](/files/74af86cfb492a2c829dffd39fcaf2821b6e0eaca) Select a Fuel panel and click Duplicate to create a duplicate Fuel Panel from the existing Fuel Panels. #### Screen Configuration After the panels are created, create screens and assign panels to screens. * * There can be a maximum of three panels on a screen. * A screen can have multiple item panels. * A screen can have only one fuel and parked menu panels. * A register can only have one fuel and parked menu panels. * These fuel and parked menu panels can be included in multiple screens on the register. POS screen configured with a Fuel, Item and Parked Menu panels. ![](/files/5b840ca3e5e57f3182a10860bcbce1f25d2be9ab) POS Screen configured with three Item panels. ![](/files/9e7f0f1be11e2f7faad680958f4f9a9bcf808abc) 1. To create a new screen, click **Add**. ![](/files/69b6b870de56dc88dfe7179e344393887b0e4ebb) 1. Enter a name for the screen. 2. Click **Add Panel**. ![](/files/2fac5248a2962a9dab05590f612b8a46ba7152bb) 1. Select the panel to assign to the screen area. ![](/files/376a67a827796d30d0857ea05c869aad4ec8111d) ![](/files/48886d1398e2be3139fdd2af72bca5cd6a0d252a) *Only one type of Fuel Panel and Parked Menu Panel is allowed per register and the assignment of Fuel Panel and Parked Menu Panel to the Register is done on the Register Configuration form.* 1. ![](/files/6c94e74e59a2b5bf053ad172fccdc3c856eac89f)Selecting Item Panel takes you to a screen to select the Item Panel from the list of Item panels. More than one item panel can be selected and those will be merged into a single panel. 2. Select a panel and click **Move Up**or **Move Down**to move the panel. ![](/files/9e7f0f1be11e2f7faad680958f4f9a9bcf808abc) #### Register Configuration Use Register Configuration form to assign screens to register. ![](/files/dd1f54396e62ba441e830ad54c337fa0c639a9fe) 1. Select **Register**. 2. In Panel Selection section, select the Fuel panel and Parked Menu Panel. 3. From the **Available**section, add the screens you want on the register to the **Selected** section. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.verifone.com/feature-references/feature-references/fleet-cards-exxonmobil.md?ask= ``` The question should be specific, self-contained, and written in natural language. 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