# Open PLU

#### Using This Feature Reference

This Feature Reference provides detailed information on how to configure and use the Open PLU feature on Verifone Commander:

* Overview - This section contains a brief description, requirements and the supported hardware configurations for the Open PLU feature.
* Using - This section describes how to prepare the Verifone Commander for the Open PLU feature.
* Configuring - This section contains information on how to configure the Open PLU feature.
* Reporting - This section contains a sample report with a detailed report description for the Open PLU feature.

## Revision History

<table><thead><tr><th width="169" valign="top">Date</th><th valign="top">Description</th></tr></thead><tbody><tr><td valign="top">05/16/2016</td><td valign="top">Updated Format.</td></tr><tr><td valign="top">01/30/2017</td><td valign="top">Updated content with Verifone Commander addition and revised Sapphire content.</td></tr><tr><td valign="top">03/30/2022</td><td valign="top">Cleaned up document. Removed Sapphire section, updated copyright information, updated screenshots.</td></tr></tbody></table>

## Overview

### Feature Description <a href="#feature_description" id="feature_description"></a>

The Open Price Lookup (PLU) Feature Reference provides an overview of Open PLUs, as well as how to use and configure these PLUs on the Verifone Commander.

The Open PLU feature allows the user to specify one or more PLUs which have no defined price. Each time an Open PLU item is sold, a price is required to be entered.

The sale will be tracked and reported at the item level on the PLU Report.

## Configuring Open PLUs <a href="#configuring_open_plus" id="configuring_open_plus"></a>

To configure the Open PLU feature:

1. Configure Open PLU parameters.
2. Create an Open PLU key for the POS terminals.

&#x20;

### Configuring PLU as Open PLU <a href="#configuring_plu_as_open_plu" id="configuring_plu_as_open_plu"></a>

From the Configuration Client, go to **Store Operations > PLUs**.

<figure><img src="/files/5I80W5szGDqH8woegtaf" alt=""><figcaption></figcaption></figure>

In the Price Look Up Manager window, the parameter Open should be selected to make a PLU as open PLU.<br>

<figure><img src="/files/9148en2cvXVurlg1dujA" alt=""><figcaption></figcaption></figure>

### Configure an Open PLU on the Touch Screen <a href="#configure_an_open_plu_on_the_touch_scree" id="configure_an_open_plu_on_the_touch_scree"></a>

The touch screen configuration is divided into three parts:

* Panel Configuration
* Screen Configuration
* Register Configuration

**Register**: Each Register/POS can be configured to have one or more screens.

**Screens**: Each screen has a name and can be configured to have up to three panels. All screens appear as tabs on the register.

**User Panel**: The area within a screen with these panels is collectively referred to as User Panel.

{% hint style="info" %}
*See the Base 53 and Higher UI User Reference for more information on configuring the Touch Screen UI.*
{% endhint %}

After an Open PLU is created, it must be assigned to a POS touch screen.

{% stepper %}
{% step %}
**Touch Screen**

From the Verifone Configuration Client, go to: **Store Operations > Touch Screen**.

<figure><img src="/files/aOIPVLJUVz65Q0gISTdI" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Panel Configuration**

Select Panel Configuration and Item Panel in Panel Configuration.

<figure><img src="/files/i0fd9Jh1tv5rpsSHkAiy" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Add Item**

Click Add Item to add an open PLU.

<figure><img src="/files/cct8q08s7WNoFxy1GA5W" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Type Column**

From the type column, select PLU.
{% endstep %}

{% step %}
**Open PLU**

Select the Open PLU to be added.

<figure><img src="/files/82bQkAXFvKuQekCiFcuA" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The PLU should be created as an Open PLU in **Store Operations > PLU**.
{% endhint %}
{% endstep %}

{% step %}
**Item Panel**

If not already assigned, go to **Store Operations > Touch Screen > Screen Configuration** to assign the Item Panel with the Open PLU to a screen.
{% endstep %}

{% step %}
**Screen**

If not already assigned, go to **Store Operations > Touch Screen > Register Configuration** to assign the screen to a register/POS.

{% hint style="info" %}
Refer to the Base 53 and Higher UI User Reference for more information on configuring the Touch Screen UI.
{% endhint %}
{% endstep %}
{% endstepper %}

## Using Open PLUs <a href="#using_open_plus" id="using_open_plus"></a>

The user is prompted to key in the price. User can also select additional PLUs, or tender the transaction.

{% stepper %}
{% step %}
**Open PLU Key**

Select the **\<Open PLU>** key.

<figure><img src="/files/etunP1rhzkGOloBv6Jzf" alt=""><figcaption></figcaption></figure>

A dialog box displays indicating *“***Open Price Item***.”*

<figure><img src="/files/UxM9t9fbBtyBeXJkypFb" alt="" width="218"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Price**

Enter **\<price>** the for the Open PLU, then select **\[OK]**.
{% endstep %}

{% step %}
**Additional Items**

Select additional items or tender the transaction.

<figure><img src="/files/ILFUlwJymSHEinMlbQ6Y" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Reporting <a href="#reporting" id="reporting"></a>

The sale of an Open PLU will be shown on the PLU Report in the same manner as PLUs which have been sold with the **PRICE OVER** key.

The word **OPEN** will follow an open PLU’s description in the listing.

<figure><img src="/files/WuwAaxxaA6xC35RIYdFV" alt=""><figcaption></figcaption></figure>


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