> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/functional-specification/error_remove_card.md).

# error\_remove\_card

{% columns %}
{% column width="33%" %}
![](/files/hMTjleribMBD8qXi0bOE)
{% endcolumn %}

{% column %}
**Description**

Displays that an error happened and prompts the customer to remove the card. A beep will be played periodically until the card is removed. If the transaction is in accessibility mode, there will be a voice prompt to remove the card.

\
**Merchant/Customer action**

Customer removes the card

\
**Error Scenarios**

If the device crashes or device reboots, when the payment application restarts or device boots up, power failure recovery check will happen
{% endcolumn %}
{% endcolumns %}

\---


---

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