# prompt\_use\_msr\_instead

{% columns %}
{% column width="33%" %}
![](/files/hM9PjBeryLFfIIfjGebN)
{% endcolumn %}

{% column %}
Description

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Displays the warning to user to remove the card and swipe the card instead. This can happen when

\
\\

The card reader has issues to read the chip, indicates a fall back to swipe.

Three consecutive beeps will be played to indicate this warning.

If the transaction is in accessibility or assistance mode, there will be a voice prompt to remove the card.

\*\*Merchant/Customer action\*\*

Customer removes the card and swipes the card
{% endcolumn %}
{% endcolumns %}

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