# Refund secured with pin

{% columns %}
{% column width="33%" %}
![](/files/HvOjSrM84Crjhcnsp7IR)
{% endcolumn %}

{% column %}
**Description**

**The following operations are allowed from here**

Refund transaction (cashout amount is not refunded)

Reprint receipt

Displays the details of a transaction.

**The following operations are allowed from here**
{% endcolumn %}
{% endcolumns %}

***

{% columns %}
{% column width="33%" %}
![](/files/kWlkQINptnFMdd3kvvyS)
{% endcolumn %}

{% column %}
**Description**

When the pin has been enabled for refund or viewing settings, the user is prompted for the pin while performing those operations.
{% endcolumn %}
{% endcolumns %}

***

{% columns %}
{% column width="33%" %}
![](/files/sviyMIzadwaXvSCvDaWE)
{% endcolumn %}

{% column %}
**Description**

Prompts the user to select the reason for refund.

\
**Merchant/Customer action**

Selecting the refund reason continues the refund processing.
{% endcolumn %}
{% endcolumns %}

***

{% columns %}
{% column width="33%" %}
![](/files/ZqV3B71FKHPwOTfuai9j)
{% endcolumn %}

{% column %}
**Description**

Informs the user that the refund is completed successfully. The user is prompted to select the option to receive the receipt.

\
**Merchant/Customer action**

The receipt is printed or emailed if the customer chooses the print or email option.
{% endcolumn %}
{% endcolumns %}

\---


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