# select\_account\_accessible\_keypad

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**Description**

If the card supports multiple accounts and the payment application was not able to determine the account by this point, the customer will be asked to select one of the accounts. Only the accounts that support the current transaction type will be presented to the customer. Note: For EMV cards where the account information can be derived from the Application Identifier (AID), the customer will never be prompted for account selection.

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**Accessibility mode gestures**

When Accessible Mode is triggered, the terminal will provide full audio instructions and feedback. The standard set of vertical list options buttons will be presented with prefixed digits, starting with digit “1” for the first button, followed by “2” for the second button and so on. Audio will play full instructions that provide hardware keypad layout description, followed by vocalizing each option button along with its associated digit. Upon pressing the corresponding digit on the hardware keypad, the selected list item will be processed.

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**Audio InstructionsInitial instructions**

“Please select account type. Keypad has telephone layout with One, Two, Three at the top and Cancel, Back, OK at the bottom. To find digit keys, start from the number 5 key which has a tactile bump, and move horizontally or vertically. The Cancel, Back and Ok keys also have a tactile symbol to assist with finding them. Debit, press One. Credit, press Two. To abort transaction, press the Cancel key at the bottom left. If assistance is needed, please request merchant help in accessing the training module containing audio and written instructions.”

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**Follow-up instructions**

“Please select account type. Debit, press One. Credit, press Two. To abort transaction, press the Cancel key at the bottom left.”

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\&#xNAN;**“Credit” option selected instructions**

“Credit selected”

**Initial instructions**

**Follow-up instructions**

**“Credit” option selected instructions**

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**Configuration Parameters**

`Navigator.AccessibilityUserInterfaceTimeout` - Accessibility mode inactivity timeout after which terminal displays an inactivity warning

`Navigator.DefaultVolumeLevel` - Minimum audio instructions volume level

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**Error Scenarios**

If the customer removes the chip card, the transaction will be cancelled and no reversal will be generated

If the customer cancels the transaction, Transaction cancelled, user aborted message will be shown

If the screen times out, Transaction Aborted, user timeout message will be shown

If the device crashes or device reboots while on this screen, when the payment application restarts or device boots up, no power failure recovery will happen
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