# user\_auth\_admin\_start\_setup

{% columns %}
{% column width="33%" %}
![](/files/qmr0XmdwEKUM3p70NxJn)\
![](/files/HnDFeiou7AAb9PpWdy4p)
{% endcolumn %}

{% column %}
**Description**

Admin authentication prompt.

In a condition where the Manager and Cashier Passcode have not been setup yet and the User is attempting to access a passcode protected function with `Terminal.UserAuthForceSetup` enabled, the terminal prompts to Enter the Admin Passcode and follows through with Manager and Cashier Passcode Setup.

\
**Merchant/Customer action**

Enter Admin passcode for authentication.

\
**Configuration Parameters**

`Terminal.UserAuthAdminMaxFailureCount` - The maximum number of attempts to successfully enter the passcode before the account is locked out. The default is 3 attempts.

`Terminal.UserAuthAdminLockoutDelayByMinutes` - The lockout delay in minutes before a passcode can be entered for authentication. The lockout delay starts once the maximum number of failure attempts at passcode entry is reached. The default is 10 minutes.

`Terminal.UserAuthForceSetup` - This flag controls the ability to force the user to complete the Authentication Setup.

`Merchant.AlphanumericKeys` - Shows/hides letters in the keys.

Disabled\\

0: Hides letters below number keys.

Enabled\\

1: Shows letters below number keys.

\
**Reference flows**

[User Authentication Force Setup](broken://pages/xDYUWd9FLxZhRKOw2K0j)
{% endcolumn %}
{% endcolumns %}

\---


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.verifone.com/functional-specification/user_auth_admin_start_setup.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.