> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/android-devices/carbon-series/carbon-10/carbon-10-installation-guide.md).

# Carbon 10 Installation Guide

This guide is the primary source of information for setting up and installing the Carbon 10.

## Audience

This guide describes the card reader's features, and provides the basic information for its installation and configuration.

## Organization

This guide is organized as follows:

* [**Device Overview**](/hardware-products/hardware/android-devices/carbon-series/carbon-10/carbon-10-installation-guide/device-overview.md). Provides an overview of the device.
* [**Device Setup**](/hardware-products/hardware/android-devices/carbon-series/carbon-10/carbon-10-installation-guide/device-setup.md). Explains setup and installation of the device, selecting a location, and establishing connections with other devices.
* [**Specifications**](/hardware-products/hardware/android-devices/carbon-series/carbon-10/carbon-10-installation-guide/specifications.md). Discusses the power requirements and dimensions of the device.
* [**Maintenance and Cleaning**](/hardware-products/hardware/android-devices/carbon-series/carbon-10/carbon-10-installation-guide/maintenance-and-cleaning.md). Explains maintenance of the device.
* [**Service and Support**](/hardware-products/hardware/android-devices/carbon-series/carbon-10/carbon-10-installation-guide/service-and-support.md). Provides information on contacting your Verifone service provider and information on how to order accessories or documentation from Verifone.
* [**Troubleshooting Guidelines**](/hardware-products/hardware/android-devices/carbon-series/carbon-10/carbon-10-installation-guide/troubleshooting-guidelines.md). Provides troubleshooting guidelines should you encounter a problem with unit installation and configuration.
* [**Caution and Warning Messages**](/hardware-products/hardware/android-devices/carbon-series/carbon-10/carbon-10-installation-guide/caution-and-warning-messages.md). Shows the UL/cUL certification-compliant translations of all Warning and Caution messages in this installation guide.

## Related Documentation

To learn more about the card reader and controller device, refer to the following set of documents and their associated Verifone Part Numbers (VPNs).

| Document                                                     | VPN               |
| ------------------------------------------------------------ | ----------------- |
| Carbon 10 Certifications and Regulations Sheet               | VPN DOC179-001-EN |
| Carbon 10 Quick Installation Guide                           | VPN DOC179-002-EN |
| Carbon 10 Reference Guide                                    | VPN DOC179-004-EN |
| Carbon 10 Printer Stand Certifications and Regulations Sheet | VPN DOC179-005-EN |
| Carbon 10 Security Policy                                    | VPN DOC420-008-EN |

## Conventions and Acronyms

## Conventions

The following table describes the conventions and provides examples of their use.

| Convention | Meaning                                                                             | Example                                                         |
| ---------- | ----------------------------------------------------------------------------------- | --------------------------------------------------------------- |
| Blue       | Text in blue indicates terms that are cross-referenced.                             | See Conventions.                                                |
| NOTE       | The bulb icon is used to highlight important information.                           | If exchanging cables use a Verifone-approved cable.             |
| CAUTION    | The caution symbol indicates possible hardware or software failure or loss of data. | Avoid placing metallic objects at the front of the card reader. |
| WARNING    | The lightning symbol is used as a warning when bodily injury might occur.           | For safety, do not string cables or cords across a walkway.     |

### Acronym Definitions

Various acronyms are used in place of the full definition. The table below presents acronyms and their definitions.

| Acronym | Definition                            |
| ------- | ------------------------------------- |
| COM     | Communications port                   |
| CTLS    | Contactless                           |
| EMV     | Europay, MasterCard, and Visa         |
| ETH     | Ethernet                              |
| HW      | Hardware                              |
| I/O     | Input/Output                          |
| ITP     | Internal thermal printer              |
| LCD     | Liquid crystal display                |
| LPS     | Lines per second                      |
| MSAM    | Micromodule-Size Secure Access Module |
| MSR     | Magnetic-stripe card reader           |
| PCI     | Payment Card Industry                 |
| PIN     | Personal Identification Number        |
| POI     | Point of Interaction                  |
| PTS     | PIN Transaction Security              |
| QVGA    | Quarter Video Graphics Array          |
| RJ45    | Registered Jack 45 modular connector  |
| SAM     | Secure Access Module                  |
| SC      | Smart card                            |
| SCR     | Smart card reader                     |
| SD      | Secure Digital                        |
| SDA     | Static Data Authentication            |
| SDHC    | Secure Digital High Capacity          |
| SIM     | Subscriber Identity Module            |
| SMA     | SubMiniature version A connector      |
| TFT     | Thin-film transistor                  |
| TLS     | Transport Layer Security              |
| UI      | User interface                        |
| USB     | Universal Serial Bus                  |

***Document Reference: DOC179-003-EN-A, Revision A (Verifone Part Number)***


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