> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/android-devices/carbon-series/carbon-10/carbon-10-quick-installation-guide.md).

# Carbon 10 Quick Installation Guide

This guide takes you from an unopened carton to a Carbon 10 that is powered, connected, loaded with paper, and ready to accept a payment.

{% hint style="info" %}
The Carbon 10 requires a Wi-Fi connection. A wired Ethernet connection is also supported, as described in step 3 below.
{% endhint %}

Before you begin, confirm you have all devices, cables, and accessories listed below.

## What's in the Box

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h3>Carbon 10 Terminal</h3></td><td>The merchant display, customer-facing display, and contactless reader, supplied as one head unit with its stand.</td><td data-object-fit="contain"><a href="/files/6YYCBdNKkJvSn6VO41c4">/files/6YYCBdNKkJvSn6VO41c4</a></td></tr><tr><td><h3>Receipt Paper Roll</h3></td><td>One thermal roll for the printer built into the stand.</td><td data-object-fit="contain"><a href="/files/CewSjjkdUwcZle60VsTp">/files/CewSjjkdUwcZle60VsTp</a></td></tr><tr><td><h3>Power Supply</h3></td><td>External power supply with an attached DC barrel connector lead.</td><td data-object-fit="contain"><a href="/files/GFwCLtVU0ZRNhrc4rirl">/files/GFwCLtVU0ZRNhrc4rirl</a></td></tr><tr><td><h3>AC Power Cord</h3></td><td>Mains cord that connects the power supply to a wall outlet.</td><td data-object-fit="contain"><a href="/files/wp9DFkcSJxjAJUdKlnZN">/files/wp9DFkcSJxjAJUdKlnZN</a></td></tr><tr><td><h3>Ethernet Cable</h3></td><td>RJ45 cable for connecting the terminal to a wired network.</td><td data-object-fit="contain"><a href="/files/PhXM7tbTgTR8TxjayMU0">/files/PhXM7tbTgTR8TxjayMU0</a></td></tr></tbody></table>

## Quick Setup Guide

{% stepper %}
{% step %}

### Insert the Card in the Stand Base

{% stepper %}
{% step %}

#### Open the cover and insert the card

Rest the terminal face down, swing the small cover at the rear of the stand base upward (A), and slide the card into the slot behind it as shown in the magnified view.

<figure><img src="/files/SJxoLHhcP30zJ7TJx78z" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Close the cover

Swing the cover back down (B) until it sits flush with the base.

<figure><img src="/files/P6xvT9jCD41oAJKgsbgw" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Attach the Rubber Feet

Turn the base upside down and press a rubber foot into each of the four recesses at the corners.

<figure><img src="/files/4rJeCseHfCFl9DO7JVJ1" alt="" width="302"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Connect the Ethernet Cable

Plug one end of the Ethernet cable into the RJ45 port in the port bay, next to the power connector, and plug the other end into your network wall jack.

<figure><img src="/files/TvUfZ3dUnW2wKz03vM6m" alt="" width="176"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Connect the Cash Drawer

Plug the cash drawer cable into the RJ12 port in the port bay, to the right of the USB ports, and connect the other end to the RJ12 or RJ45 socket on the cash drawer.

<figure><img src="/files/DtUnXyLnqNZZtl5ldbtU" alt="" width="180"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Connect the Power

Plug the DC barrel connector into the power port marked with the lightning symbol in the port bay (A), connect the AC power cord to the power supply (B), then plug the cord into a wall outlet (C).

<figure><img src="/files/sxJmW1UHJKeWhygRmpbo" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Load the Receipt Paper

{% stepper %}
{% step %}

#### Release the printer cover

Press the release catch on the side of the printer cover (A) to let the cover swing open.

<figure><img src="/files/lgAcd9Yf3M8PMW68IRg8" alt="" width="341"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Insert the paper roll

With the cover open, lower the paper roll into the compartment so the loose end feeds out over the front (B).

<figure><img src="/files/twfS0rPVldjvGZUxKk0f" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Pull the paper out

Pull a short length of paper out past the open cover (C).

<figure><img src="/files/8IWjNfm3uOH8blmF1dAw" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Close the printer cover

Press the cover closed (D) until the latches on both sides engage, as shown in the two magnified views.

<figure><img src="/files/zPiso6e6pbhxeZWKjRfb" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Tear off the excess paper

Pull the protruding paper upward against the tear edge to remove the excess (E).

<figure><img src="/files/v8tuSWylYow4dBpUGwVC" alt="" width="366"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Mount the Terminal on the Stand

Lower the terminal onto the stand and press down on both sides until it seats.

<figure><img src="/files/pIq7TgZnUivIIkeGPNU8" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Take a Payment

{% stepper %}
{% step %}

#### Tap a contactless card

Hold the card flat against the contactless symbol on the top of the terminal.

<figure><img src="/files/p5IG7ewqgO2MsH1DSivQ" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Swipe a magnetic-stripe card

Draw the card through the magnetic-stripe reader along the top edge of the terminal, stripe facing down.

<figure><img src="/files/PiYY13ndWKWobwruOZNy" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Insert a chip card

Push the card chip first into the slot on the side of the terminal, and leave it in place until the transaction finishes.
{% endstep %}
{% endstepper %}
{% endstep %}
{% endstepper %}

<figure><img src="/files/6cfC6kwZTSHbMIfIgrqH" alt="" width="375"><figcaption></figcaption></figure>

## Full Installation Guide

For full device setup details, product information, and troubleshooting steps, refer to the [Installation Guide](/hardware-products/hardware/android-devices/carbon-series/carbon-10/carbon-10-installation-guide.md).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.verifone.com/hardware-products/hardware/android-devices/carbon-series/carbon-10/carbon-10-quick-installation-guide.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.