For the complete documentation index, see llms.txt. This page is also available as Markdown.

Carbon Mobile 5 (CM5) Installation Guide

This guide is your primary source of information for setting up Verifone Carbon Mobile 5 and Verifone Carbon Mobile 5 with Printer.

Audience

This guide is intended for the users involved in Verifone Carbon Mobile 5 device installation.

Organization

This guide is organized as follows:

  • Device Overview — Provides an overview to the Verifone Carbon Mobile 5 device.

  • Device Setup — Provides instructions on configuring the Verifone Carbon Mobile 5 device.

  • Specifications — Provides the power requirements and dimensions of the Verifone Carbon Mobile 5 device.

  • Maintenance and Cleaning — Explains how to maintain the device.

  • Service and Support — Furnishes information on contacting local Verifone representatives or service providers, as well as details on ordering accessories or documentation from Verifone.

  • Troubleshooting Guidelines — Provides guidance for addressing issues that may arise during device installation.

To learn more about the Carbon Mobile 5, refer to the following documents associated with the Verifone Part Numbers (VPNs).

Document
Part Number

Carbon Mobile 5 Certifications and Regulations

VPN DOC278-001-EN-A

Carbon Mobile 5 Quick Installation Guide

VPN DOC278-002-EN-A

Carbon Mobile 5 with Printer Quick Installation Guide

VPN DOC278-01-002-EN-A

Carbon Mobile 5 Base Charging Quick Installation Guide

VPN DOC278-008-EN-A

Carbon Mobile 5 Base Full Function Quick Installation Guide

VPN DOC278-009-EN-A

Conventions

The following table describes the conventions and provides examples of their use.

Convention
Meaning
Example

Blue

Text in blue indicates terms that are cross-referenced.

See Conventions.

NOTE

The bulb icon is used to highlight important information.

If exchanging cables use a Verifone-approved cable.

CAUTION

The caution symbol indicates possible hardware or software failure or loss of data.

Avoid placing metallic objects at the front of the card reader.

WARNING

The lightning symbol is used as a warning when bodily injury might occur.

For safety, do not string cables or cords across a walkway.

Document Reference: DOC278-003-EN-B, Revision B03 (Verifone Part Number)

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