For the complete documentation index, see llms.txt. This page is also available as Markdown.

Device Overview

This chapter provides a brief description of the Verifone Carbon Mobile 5 and Verifone Carbon Mobile 5 with Printer devices.

The Verifone Carbon Mobile 5 device is a best-in-class, single-screen commerce solution. A secure wireless handheld mobile payment device that allows merchants to process credit/debit card transactions anywhere. In combination with Verifone Connect digital services, it offers checkout, payment, and the ability to run Android applications, like loyalty and inventory. It also enables clients to remotely monitor and update their devices using Verifone's estate management solution. The Verifone Carbon Mobile 5 device supports Bluetooth BLE and Wi-Fi and meets PCI 5.X SRED requirements for maximum security.

The Verifone Carbon Mobile 5's small, sleek design makes it easily pocketable while supporting all payment methods - magnetic stripe, EMV (Europay MasterCard and VISA), and NFC (Near Field Communication)/CTLS (Contactless), including Apple Pay, Google Pay, and Samsung Pay mobile wallets. The easy-to-read color touch screen supports all payment related user interactions, including secure PIN (Personal Identification Number) entry.

NOTE Verifone ships two variants of the Verifone Carbon Mobile 5 device for different markets. Your device may have different features described in this section.

The Verifone Carbon Mobile 5 device has two variants:

  • Verifone Carbon Mobile 5

  • Verifone Carbon Mobile 5 with Printer

The two variants (Verifone Carbon Mobile 5 and Verifone Carbon Mobile 5 with Printer) differ in battery size and printer and printer SKU has an audio jack.

Figure 1. Carbon Mobile 5 and Carbon Mobile 5 with Printer (front view)

Key Features and Benefits

Features
Verifone Carbon Mobile 5
Verifone Carbon Mobile 5 with Printer

Processor — Cortex A7 Quad Core, 1.1GHz (QCOM MSM8909)

Yes

Yes

Memory — 2 GB RAM, 16 GB Flash, Secure processor: 128 MB DRAM, 256 MB Flash

Yes

Yes

Display — 5" (720 × 1280) HD IPS LCD touchscreen

Yes

Yes

Keypad — On-screen, Navigator possible

Yes

Yes

Printer

NA

Yes

Payment — MSR, SCR, CTLS

Yes

Yes

Audio — Loudspeaker, Microphone

Yes

Yes

Communication — 4G LTE, 3G, 2G, Bluetooth 5.0 BLE, 2.4 GHz + 5 GHz Wi-Fi, 802.11 a, b, g, n, GPS, GLONASS

Yes

Yes

Peripheral Ports — USB-C, OTG, Charging pins

Yes

Yes

Camera — 5 MP, Auto-focus, Fast scanner, LED aimer, LED torch, 2 MP front

Yes

Yes

Barcode reader

Yes

Yes

Battery

3900 mAh

6200 mAh

Dimensions

Length: 165.7 mm, Width: 77.9 mm, Height: 15.8 mm, Weight: 275 g

Length: 184.29 mm, Width: 77.9 mm, Height: 32.7 mm / 59.55 mm (Head), Weight: 495 g with full paper roll

Security — PCI PTS 5.X approved, SRED, Supports AES DUKPT

Yes

Yes

Power Supply

5V 2A charging, 3900 mAh Li-Ion rechargeable battery

5V 2A charging, 6200 mAh Li-Ion rechargeable battery

SIM/SAM — 1 Nano SIM, 1 micro SAM or 2nd micro SIM

Yes

Yes

Card Reader — Triple track MSR, EMV L1-approved smart card, ISO, NFC/CTLS

Yes

Yes

Environmental — Operating: 0°C to 50°C (32°F to 122°F), Storage: -20°C to 60°C (-4°F to 140°F), Humidity: 5% to 95% non-condensing

Yes

Yes

Printer

NA

High-speed thermal printer: 30 lps, Paper roll: Max 57.65 mm Length x Max 40 mm diameter

Verifone Carbon Mobile 5 provides Magnetic-Stripe Card reader (MSR), Smart Card (SC) and Contactless (CTLS) payment processing with a 5-inch (12.7 cm) color TFT capacitive touch panel LCD screen. Printer SKU variant provide additional expansion an embedded Internal Thermal Printer (ITP).

BT and Wi-Fi Performance

The dynamic combination of Bluetooth and Wi-Fi provides convenience to wireless payment with fewer dropped transactions, and flexible point-of-sale options.

Modern Application Environment

  • The Verifone Carbon Mobile 5 offers 2GB and 16G Flash memory, which supports multiple applications.

  • The primary smart card reader and the MSAMs safeguard sensitive financial data and support multiple smart card schemes.

  • Verifone Carbon Mobile 5 units are certified for ISO 7816-1 and ISO 7816-3 standards for smart card solutions, as well as ISO 14443 type A & B and ISO 18092 standards for CTLS operations.

  • The VeriShield security architecture meets published specifications for PCI PTS POI and provides sophisticated file authentication to prevent execution of unauthorized software on Verifone Carbon Mobile 5 devices.

Accepts All Forms of Payment On-the-Go

  • Accommodates all payment types - Magnetic stripe, EMV, Contactless/NFC, and mobile wallets along with a 5-inch color touch screen with digital PIN pad and signature capture.

Ease of Use

  • The lightweight, compact, stylish, and ergonomic balance provide a convenient payment experience for the user.

  • Horizontal, bi-directional, magnetic stripe card reader at the top of Verifone Carbon Mobile 5 features an enlarged card entrance and delivers optimal card swiping and reading.

  • Easy to hold, easy to carry. The Verifone Carbon Mobile 5 unit's compact size allows it to easily fit in your pocket and provides lanyard holes, on both sides of the device, to attach wrist/neckbands.

Performance and Durability

  • Secure and powerful 300 MHz processing encrypts and completes transactions quickly.

  • High-capacity, lithium-ion rechargeable battery for CM5 only (3.85V / 3900 mAh).

  • The USB-C port allows for convenient product charging as well as connection to accessories, and Android, iOS, and Windows devices.

  • Drop-tested up to 1.2 m on the marble floor surface.

Security

  • PCI PED (PIN Entry Device) 5.X approved for PIN-based transactions.

  • TLS/SSL protocols

  • Direct key injection using industry standard HSMs.

  • VeriShield Retain

  • VeriShield Remote Key

  • Verifone Secure Data

  • VeriShield Total Protect

  • Master Card TQM

  • IPP8 functionality plus multiple AES DUKPT engines.

  • EMV L1 and L2

  • ISO7816-3, ISO7816-10, and EMV 4.3 standards.

Connectivity

USB host/device port

  • 1 USB Type-C Receptacle (can be used for charging)

  • Support Android UART software debug (TXD, RXD)

  • Support Secure Processor UART software debug (TXD0, RXD0)

  • Android USB 2.0 High Speed Host/Client Support

  • Secure Processor USB 2.0 High Speed Host/Client

  • Support 5V/500mA for external USB peripherals

  • USB host or device is configured by Software

  • The Verifone Carbon Mobile 5 USB-C port is on the right-hand side

  • Smart device communication is through USB-C

Cellular (wireless communication)

  • 4G LTE (3GPP R8 Cat.4 FDD and TDD)

  • 3G UMTS (3GPP R8 DC-HSDPA/HSPA+/HSDPA/HSUPA/WCDMA)

  • 2G GSM (R99/GPRS/EDGE)

Bluetooth (wireless communication)

  • Bluetooth 5.0 (BR/EDR+BLE)

  • RF transmitter output power Class 1

  • RF receiver GFSK typical -90dBm, ð/4 PSK typical -90dBm, 8-DPSK typical -83dBm

Wi-Fi (wireless communication)

  • Wi-Fi 2.4GHz / 5GHz dual band, 802.11 a/b/g/n

Main Battery

  • Removable battery

  • Nominal capacity/voltage: 3900mAh/3.85V (CM5) or 6200mAh/3.7V (CM5P)

Fuel Gauge

  • Host-side fuel gauge with Coulomb counter function


Verifone Carbon Mobile 5 Bases

The Verifone Carbon Mobile 5 Base provides a stable mounted platform for the Verifone Carbon Mobile 5 terminal. The base comes in two versions:

  • Verifone Carbon Mobile 5 Charging Base

  • Verifone Carbon Mobile 5 Full-Feature Base

The Charging Base supports charging only with no communication functionality. The Full-Feature Base supports several connectivity options and provides serial connection for peripherals (like ECR, check reader, barcode reader, etc.). The USB host port is for maintenance purposes and supports a USB flash drive.

Verifone Carbon Mobile 5 Charging Base

The Charging Base accommodates and supplies power to the Verifone Carbon Mobile 5 Printer terminals.

Figure 2. Carbon Mobile 5 Charging Base, front and rear

Verifone Carbon Mobile 5 Full-Feature Base

The FF Base supports any failover communication and Ethernet connections for Verifone Carbon Mobile 5. The failover will be supported in all network interfaces available in a terminal.

Figure 3. Carbon Mobile 5 Full-Feature Base, front and rear

The FF Base supports a maximum of seven simultaneous terminal connections via Bluetooth (BT) as well as the following:

Cable
Configuration

Ethernet port

RJ-45 socket (for connecting PINPad to LAN infrastructure)

RS232 port

RJ-45 socket

USB ports

Micro USB and type A USB

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