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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Carbon Mobile 5 Quick Installation Guide

This guide takes you from an unopened carton to a Carbon Mobile 5 that is fitted with its cards, charged, switched on, and ready to accept a payment.

Before you begin, confirm you have all devices, cables, and accessories listed below.

What's in the Box

Cover

Carbon Mobile 5 Terminal

The handheld terminal, with the card reader, contactless reader, and rear barcode scanner.

Cover

USB Cable

USB-C to USB-A cable, used both for charging and for connecting the terminal to a computer.

Quick Setup Guide

1

Insert the SIM and SAM Cards

1

Place the terminal face down

Rest the terminal face down with the rear panel towards you (A).

2

Release the back cover

Press in at both bottom corners and slide the back cover upward, as shown in the magnified view (B).

3

Remove the battery

Lift the battery out of the bay using the PULL tab at its base (C).

4

Insert the cards

Slide the SIM card into the left-hand slot and the SAM (SIM2) card into the right-hand slot (D).

5

Refit the battery

Seat the battery back in the bay (E).

6

Refit the back cover

Slide the back cover down onto the terminal and press in at both bottom corners until it latches, as shown in the magnified view (F).

2

Charge the Terminal

Connect the cable's USB-C end to the port on the side of the terminal. Then either plug the USB-A end into the power adapter and the adapter into a wall outlet (A), or plug the USB-A end into a USB port on a computer (B).

3

Connect the Terminal to a Computer

1

Connect over USB

Connect the cable's USB-C end to the terminal and the USB-A end to a USB port on the computer (A).

2

Connect wirelessly

Alternatively, connect the terminal to the computer wirelessly (B).

4

Take a Payment

1

Swipe a magnetic-stripe card

Draw the card through the channel at the base of the terminal, in either direction.

2

Insert a chip card

Push the card into the slot at the top of the terminal and leave it in place until the transaction finishes.

3

Tap a contactless card

Hold the card against the front of the terminal, beside the contactless symbol.

5

Switch the Terminal On

Press the power button on the side of the terminal.

6

Scan a Barcode

Aim the scanner on the back of the terminal at the barcode.

Full Installation Guide

For full device setup details, product information, and troubleshooting steps, refer to the Installation Guide.

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