> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/carbon-mobile-5-cms-installation-guide.md).

# Carbon Mobile 5 (CMS) Installation Guide

This guide is your primary source of information for setting up Verifone Carbon Mobile 5 and Verifone Carbon Mobile 5 with Printer.

## Audience

This guide is intended for the users involved in Verifone Carbon Mobile 5 device installation.

## Organization

This guide is organized as follows:

* [**Device Overview**](/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/carbon-mobile-5-cms-installation-guide/device-overview.md) — Provides an overview to the Verifone Carbon Mobile 5 device.
* [**Device Setup**](/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/carbon-mobile-5-cms-installation-guide/device-setup.md) — Provides instructions on configuring the Verifone Carbon Mobile 5 device.
* [**Specifications**](/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/carbon-mobile-5-cms-installation-guide/specifications.md) — Provides the power requirements and dimensions of the Verifone Carbon Mobile 5 device.
* [**Maintenance and Cleaning**](/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/carbon-mobile-5-cms-installation-guide/maintenance-and-cleaning.md) — Explains how to maintain the device.
* [**Service and Support**](/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/carbon-mobile-5-cms-installation-guide/service-and-support.md) — Furnishes information on contacting local Verifone representatives or service providers, as well as details on ordering accessories or documentation from Verifone.
* [**Troubleshooting Guidelines**](/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/carbon-mobile-5-cms-installation-guide/troubleshooting.md) — Provides guidance for addressing issues that may arise during device installation.

## Related Documentation

To learn more about the Carbon Mobile 5, refer to the following documents associated with the Verifone Part Numbers (VPNs).

| Document                                                    | Part Number            |
| ----------------------------------------------------------- | ---------------------- |
| Carbon Mobile 5 Certifications and Regulations              | VPN DOC278-001-EN-A    |
| Carbon Mobile 5 Quick Installation Guide                    | VPN DOC278-002-EN-A    |
| Carbon Mobile 5 with Printer Quick Installation Guide       | VPN DOC278-01-002-EN-A |
| Carbon Mobile 5 Base Charging Quick Installation Guide      | VPN DOC278-008-EN-A    |
| Carbon Mobile 5 Base Full Function Quick Installation Guide | VPN DOC278-009-EN-A    |

## Conventions

The following table describes the conventions and provides examples of their use.

| Convention | Meaning                                                                             | Example                                                         |
| ---------- | ----------------------------------------------------------------------------------- | --------------------------------------------------------------- |
| Blue       | Text in blue indicates terms that are cross-referenced.                             | See Conventions.                                                |
| NOTE       | The bulb icon is used to highlight important information.                           | If exchanging cables use a Verifone-approved cable.             |
| CAUTION    | The caution symbol indicates possible hardware or software failure or loss of data. | Avoid placing metallic objects at the front of the card reader. |
| WARNING    | The lightning symbol is used as a warning when bodily injury might occur.           | For safety, do not string cables or cords across a walkway.     |

***Document Reference: DOC278-003-EN-B, Revision B03 (Verifone Part Number)***


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