> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/carbon-mobile-5-quick-installation-guide.md).

# Carbon Mobile 5 Quick Installation Guide

This guide takes you from an unopened carton to a Carbon Mobile 5 that is fitted with its cards, charged, switched on, and ready to accept a payment.

Before you begin, confirm you have all devices, cables, and accessories listed below.

## What's in the Box

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h3>Carbon Mobile 5 Terminal</h3></td><td>The handheld terminal, with the card reader, contactless reader, and rear barcode scanner.</td><td data-object-fit="contain"><a href="/files/FmMzWhDla8q5gZuPH8BI">/files/FmMzWhDla8q5gZuPH8BI</a></td></tr><tr><td><h3>USB Cable</h3></td><td>USB-C to USB-A cable, used both for charging and for connecting the terminal to a computer.</td><td data-object-fit="contain"><a href="/files/oNVdj4mEN1eM477Gd9mX">/files/oNVdj4mEN1eM477Gd9mX</a></td></tr></tbody></table>

## Quick Setup Guide

{% stepper %}
{% step %}

### Insert the SIM and SAM Cards

{% stepper %}
{% step %}

#### Place the terminal face down

Rest the terminal face down with the rear panel towards you (A).

<figure><img src="/files/Yf9Q60nvpWT68kwZexFb" alt="" width="154"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Release the back cover

Press in at both bottom corners and slide the back cover upward, as shown in the magnified view (B).

<figure><img src="/files/H59T01Nl20yosEmQWf2I" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Remove the battery

Lift the battery out of the bay using the PULL tab at its base (C).

<figure><img src="/files/ZQLu7TR1ChAEljvk05FW" alt="" width="299"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Insert the cards

Slide the SIM card into the left-hand slot and the SAM (SIM2) card into the right-hand slot (D).

<figure><img src="/files/LSkhWAHoJNCFt7L56w1y" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Refit the battery

Seat the battery back in the bay (E).

<figure><img src="/files/CnyZAdMADYODS2acm7gC" alt="" width="298"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Refit the back cover

Slide the back cover down onto the terminal and press in at both bottom corners until it latches, as shown in the magnified view (F).

<figure><img src="/files/RfZcR609ut3RvE1be9k0" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Charge the Terminal

Connect the cable's USB-C end to the port on the side of the terminal. Then either plug the USB-A end into the power adapter and the adapter into a wall outlet (A), or plug the USB-A end into a USB port on a computer (B).

<figure><img src="/files/JlNh0qjxZkufWj8IMm0g" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Connect the Terminal to a Computer

{% stepper %}
{% step %}

#### Connect over USB

Connect the cable's USB-C end to the terminal and the USB-A end to a USB port on the computer (A).

<figure><img src="/files/E5z3BuXxeogHalu0ZdlY" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Connect wirelessly

Alternatively, connect the terminal to the computer wirelessly (B).

<figure><img src="/files/Qz87kfvWnK0eNQV91RvW" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Take a Payment

{% stepper %}
{% step %}

#### Swipe a magnetic-stripe card

Draw the card through the channel at the base of the terminal, in either direction.

<figure><img src="/files/VSRUtnjh6HjCcUu5qgXG" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Insert a chip card

Push the card into the slot at the top of the terminal and leave it in place until the transaction finishes.

<figure><img src="/files/Ggz9bpHstDPWAOYFNLAX" alt="" width="153"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Tap a contactless card

Hold the card against the front of the terminal, beside the contactless symbol.

<figure><img src="/files/GtsWV4hQC3ZTpvCmCTCd" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Switch the Terminal On

Press the power button on the side of the terminal.

<figure><img src="/files/u1HjOsikowjUmDppQkmi" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Scan a Barcode

Aim the scanner on the back of the terminal at the barcode.

<figure><img src="/files/tcfHzgkT6uiUAsPO9bUp" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Full Installation Guide

For full device setup details, product information, and troubleshooting steps, refer to the [Installation Guide](/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/carbon-mobile-5-cms-installation-guide.md).


---

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