> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/cm5-wired-mounting-case-quick-installation-guide.md).

# CM5 Wired Mounting Case Quick Installation Guide

This guide takes you from an unopened box to a CM5 terminal mounted on its stand, and shows how to take the terminal back out for service.

Before you begin, confirm you have all devices, cables, and accessories listed below.

## What's in the Box

<table data-view="cards"><thead><tr><th>Title</th><th>Description</th><th data-card-target data-type="content-ref">Cover image</th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td>Mount and Stand</td><td>Pole stand with the tilting bracket plate the case attaches to.</td><td><a href="/pages/2ab82079da2af71af5531baa45c45d788f543f52">/pages/2ab82079da2af71af5531baa45c45d788f543f52</a></td><td data-object-fit="contain"><a href="/files/EbbOrkcdemKRK9kIkIQl">/files/EbbOrkcdemKRK9kIkIQl</a></td></tr><tr><td>CM5 Terminal</td><td>Sits face-up inside the mounting case.</td><td><a href="/pages/e8c1f5d792ab1a7b98a60b513b015bf17efd6d23">/pages/e8c1f5d792ab1a7b98a60b513b015bf17efd6d23</a></td><td><a href="/files/PeCPL88Q0TRottviPc7i">/files/PeCPL88Q0TRottviPc7i</a></td></tr><tr><td>Wired Mounting Case</td><td>Holds the terminal and carries the cable to its port.</td><td><a href="/pages/27a65709f16e165220923e56fe3fbe674900077a">/pages/27a65709f16e165220923e56fe3fbe674900077a</a></td><td data-object-fit="contain"><a href="/files/p1bmbeCdZY6twsDARshy">/files/p1bmbeCdZY6twsDARshy</a></td></tr><tr><td>Cable Cover</td><td>Closes the cable channel along the edge of the case.</td><td><a href="/pages/0f76bbbee7bab024061ee48791c393312b9ed767">/pages/0f76bbbee7bab024061ee48791c393312b9ed767</a></td><td data-object-fit="contain"><a href="/files/NBHBcKBRg6Xf2jrDqfHU">/files/NBHBcKBRg6Xf2jrDqfHU</a></td></tr><tr><td>Cable and Connector</td><td>Routes up through the mount and plugs into the terminal.</td><td><a href="/pages/061cd74ec9b9ead974fff20b96bdb3dfd9d1bc7f">/pages/061cd74ec9b9ead974fff20b96bdb3dfd9d1bc7f</a></td><td data-object-fit="contain"><a href="/files/BYJKImf6dUR6ANfzXYiD">/files/BYJKImf6dUR6ANfzXYiD</a></td></tr><tr><td>Screws</td><td>Three long screws for positions A, B, and C, plus one shorter screw.</td><td><a href="/pages/e0985a00da0ac239887150361d22a8ff19172599">/pages/e0985a00da0ac239887150361d22a8ff19172599</a></td><td data-object-fit="contain"><a href="/files/1eOKXadpyZ27z1gMJAu5">/files/1eOKXadpyZ27z1gMJAu5</a></td></tr></tbody></table>

## Quick Setup Guide

{% stepper %}
{% step %}

### Seat the Terminal in the Mounting Case

Place the terminal into the case base and check that it is fully seated.

{% stepper %}
{% step %}

#### Lower the terminal into the case

Set the CM5 terminal face-up into the mounting case base and press it down into position.

<figure><img src="/files/MGtqGkUHU5o3V7Lhf3XF" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Check that the terminal is seated

The terminal sits flush in the case, held on all sides by the case walls.

<figure><img src="/files/Bi9sdN0sLUMc5CsDiIdF" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Route the Cable Through the Mount

Feed the cable up through the pole so that the connector comes out at the mount head.

{% stepper %}
{% step %}

#### Feed the cable into the base of the mount

Push the cable connector up into the opening in the base of the mount pole.

<figure><img src="/files/pJLcYjgweu851fzy5M5H" alt="" width="111"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Pull the cable out at the mount head

Draw the connector out through the top of the mount, above the bracket plate.

<figure><img src="/files/DoIEd6CCIQX9h8kK4CFi" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Connect the Cable to the Terminal

Insert the connector into the opening in the side of the case until it engages the terminal's port.

<figure><img src="/files/00fCMPBOAVm4iqLYK8bW" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Fit the Cable Cover

Close the cable channel with the cable cover.

{% stepper %}
{% step %}

#### Place the cover over the cable channel

Lower the cable cover onto the case along the edge where the cable enters.

<figure><img src="/files/yQmHNcbdFaBCDXY5UbSy" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Check that the cover is seated

The cover sits flush with the case, with the cable exiting at the corner.

<figure><img src="/files/9BUQdrSlBIzgFysncprO" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Insert the Screws

Turn the assembly over and insert a screw at each of positions A, B, and C.

<figure><img src="/files/ZwkacN0SkAEJAUqVsS5X" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Tighten the Screws to 1 kgf-cm

Tighten each screw with a torque wrench set to 1 kgf-cm.

<figure><img src="/files/QeiqbOZ7IUU9tRPInScN" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Mount the Case on the Stand

Engage the back of the case with the bracket plate, then push it home.

{% stepper %}
{% step %}

#### Align the case with the bracket plate

Hold the case at an angle and bring the channel on its back down onto the plate.

<figure><img src="/files/MraPxQw0eEankdRxC5Xl" alt="" width="153"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Lower the case onto the plate

Let the case sit against the plate, with the cable looped behind it.

<figure><img src="/files/2xA9aCKR8gt2E32OGBit" alt="" width="162"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Push the case up to lock it

Push the bottom edge of the case upward until it locks onto the plate.

<figure><img src="/files/kvmB4sfCh9W5I5WzPLCp" alt="" width="167"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Remove the Terminal from the Case

{% hint style="warning" %}
Do not pull the terminal out while the case is still closed. Remove the screws and the cable cover first.
{% endhint %}

<figure><img src="/files/eZwDiDHEUZxSjd6zROYq" alt="" width="375"><figcaption></figcaption></figure>

{% stepper %}
{% step %}

#### Remove the three long screws

Turn the case over and remove the screws at positions A, B, and C.

<figure><img src="/files/sDD0lAnZRBezEZ9eyKIC" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Remove the remaining screw

Remove the shorter screw from the middle of the case.

<figure><img src="/files/2Qs7YgVoYUV0cICysR0I" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Free the front edge of the terminal

Lift the front edge of the terminal clear of the case.

<figure><img src="/files/ZRM6NbunlEWLyzStjt5c" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Release the cable cover and disconnect the cable

Lift the cable cover and slide it clear of the case to release the cable.

<figure><img src="/files/hHO0lC0y9HmZYf8O1EiX" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

With the screws and the cover removed, the terminal lifts out of the case.

<figure><img src="/files/wnHOlsYeK7OM0LZdK8ZW" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Full Installation Guide

For full device setup details, product information, and troubleshooting steps, refer to the [Installation Guide](/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/carbon-mobile-5-cms-installation-guide.md).


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