> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/cm5-with-printer-quick-start-guide.md).

# CM5 with Printer Quick Start Guide

This guide takes you from an unopened carton to a CM5 with Printer that is fitted with its cards, loaded with paper, charged, connected, and ready to accept a payment.

Before you begin, confirm you have all devices, cables, and accessories listed below.

## What's in the Box

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h3>CM5 Terminal with Printer</h3></td><td>The handheld terminal, with the built-in receipt printer, card reader, and contactless reader.</td><td data-object-fit="contain"><a href="/files/mUWZydaABuFM8KfwvroY">/files/mUWZydaABuFM8KfwvroY</a></td></tr><tr><td><h3>Receipt Paper Roll</h3></td><td>One roll for the printer in the top of the terminal.</td><td data-object-fit="contain"><a href="/files/GyU9Ekb4wdJDVL7qQ6FK">/files/GyU9Ekb4wdJDVL7qQ6FK</a></td></tr><tr><td><h3>Power Adapter</h3></td><td>Mains adapter with a USB-A socket, for charging from a wall outlet.</td><td data-object-fit="contain"><a href="/files/9JIMuHXFPQcppMEaFMq1">/files/9JIMuHXFPQcppMEaFMq1</a></td></tr><tr><td><h3>USB Cable</h3></td><td>USB-C to USB-A cable, used for charging and for connecting the terminal to a computer.</td><td data-object-fit="contain"><a href="/files/SXMN2HlFdIzKoinuJWq3">/files/SXMN2HlFdIzKoinuJWq3</a></td></tr></tbody></table>

## Quick Setup Guide

{% stepper %}
{% step %}

### Insert the SIM and SAM Cards

Turn the terminal over, release the back cover at the four points marked A1 to A4, and lift it away in the direction of B.

<figure><img src="/files/Jpf26TOeeajd6QeipOlT" alt="" width="375"><figcaption></figcaption></figure>

{% stepper %}
{% step %}

#### Lift out the battery

Swing the battery up and out of its bay (2.1).

<figure><img src="/files/IUrMKeITQUKMxDIAmlen" alt="" width="271"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Insert the cards

Slide the SIM card into the upper slot marked SIM, and the SAM card into the lower slot marked SAM (SIM2) (2.2).

<figure><img src="/files/otAuBXbcIs7CWpVb0Dsw" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Handle the battery correctly

Grip the battery as shown in the right-hand detail. The grip marked with a cross is incorrect (2.3).

<figure><img src="/files/k5Dl1tYUOp0YLQq1x95E" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Refit the back cover

Place the back cover onto the terminal and press it down until it engages at all four points (2.4).

<figure><img src="/files/axRmHrcz4LaNtxhUBepW" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Load the Receipt Paper

Open the printer cover on the top of the terminal.

<figure><img src="/files/lTNpayin2MoGq1guW6ii" alt="" width="375"><figcaption></figcaption></figure>

{% stepper %}
{% step %}

#### Seat the paper roll

Drop the paper roll into the printer compartment (3.1).

<figure><img src="/files/VHz8yMXFC0wmcXZLJn9c" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Close the cover

Press the cover down at B until it latches. The paper feeds out in the direction of A (3.2).

<figure><img src="/files/ZP2xMzDyCGya6Gq0wVlD" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Charge the Terminal

Connect the cable's USB-C end to the port on the side of the terminal. Then plug the USB-A end either into the power adapter and the adapter into a wall outlet, or into a USB port on a computer.

<figure><img src="/files/Zyy1FE6OYHxepDpWRIRr" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Switch the Terminal On

Press and hold the button on the side of the terminal (A) for about three seconds, until the Verifone logo appears on the display.

<figure><img src="/files/7M0Itd9wMO5xXyDNiVaJ" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Connect to a Network

{% stepper %}
{% step %}

#### Connect over the mobile network

With a SIM card fitted, the terminal connects over the mobile network.

<figure><img src="/files/Yq2YAWq1Hlf00AHAosTG" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Connect over Wi-Fi

Alternatively, connect the terminal to a WPA2-secured Wi-Fi network.

<figure><img src="/files/z0NM1xbG7cqlJqsy4swb" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Take a Payment

{% stepper %}
{% step %}

#### Swipe a magnetic-stripe card

Draw the card through the channel at the base of the terminal, in either direction.

<figure><img src="/files/x7rumKpzA8T4UiD3OFkU" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Tap a contactless card

Hold the card flat against the front of the terminal.

<figure><img src="/files/9mln5xc71885DM3IJl1j" alt="" width="163"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Insert a chip card

Push the card into the slot at the top of the terminal and leave it in place until the transaction finishes.

<figure><img src="/files/B56lJHDp5njXA1CUquqk" alt="" width="166"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}
{% endstepper %}

## Full Installation Guide

For full device setup details, product information, and troubleshooting steps, refer to the [CM5 with Printer documentation](/hardware-products/hardware/android-devices/carbon-series/carbon-mobile-5-cms/carbon-mobile-5-cms-installation-guide.md).


---

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