Device Setup
This chapter describes the setup procedure for the IX90 in the following sections:
Safety Instructions
Read all instructions before connecting the equipment. Do not attempt to install this device until all the instructions and warnings have been read and properly understood.
Make sure that there are no missing or defective parts - defective parts must never be used. Verifone is not liable or responsible for damage or injury caused by improper installation, improper use, or failure to observe these safety instructions. In such cases warranty might become void.
Do not use any attachments not specifically recommended by Verifone as they can result in the risk of fire, electric shock, or injury.
Do not use the device near water.
Do not place this unit on an unstable cart, stand, or table. The unit may fall, causing serious personal injury and/or damage to the equipment.
Periodic Inspection
It is recommended to periodically inspect the product and its fixing points to ensure that safety is maintained.
Periodically inspect the device for possible tampering. Signs of tampering include:
Wires protruding out of the device.
Foreign objects inserted into the smart card slot or magnetic stripe slot.
Any bumps in the casing below the mag stripe slot and any noticeable additional mag stripe head from the side.
Signs of damage to the tamper-evident labels.
A Tamper Warning message on the device display.
If any device is found to have been tampered with, please remove it from the service immediately. Keep it available for potential forensics investigation and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see Service and Support.
For terminals equipped with a privacy shield, perform daily inspections to ensure that the privacy shield is installed and has not been removed.
Environmental Factors
Do not use the device where there is excess heat, dust, humidity, moisture, caustic chemicals, or oils.
Keep the device away from direct sunlight and anything that radiates heat.
The contactless antenna is located around the display. Avoid having metallic objects in the proximity of a contactless antenna.
Select a location convenient for the customer. Avoid dusty, hot, or damp locations.
To minimize data reading or writing errors, pick a location free from magnetic interference. Choose a spot at a safe distance away from objects or units that generate magnetism.
Inside the Shipping Carton
Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage.
Unpacking the Shipping Carton
Inspect the contents
Inspect the contents of the shipping carton. The carton box contains the following as part of the IX90 product:
IX90-M440 contents:
Merchant Facing Display
Customer Facing Payment Display (M440)
IO Hub
Power supply for IO Hub
Ethernet cable (2m)
Privacy Shield
Stylus
Stylus holder for the M440
Regional Power Supply
Remove all the plastic wrapping from the device and the components.
Remove the clear protective film from the customer-facing payment display and the branded protective film from the merchant-facing display.
Save the shipping carton and packing material for future repacking or moving of the device.
To Scan the QR Code
Scan the QR code that is on the label of the carton box for User Manual and Support information.
For more information on the related documents, refer to Related Documentation.
Establishing Connections
The following steps are required to set up the IX90.
Complete the IO hub connections; refer to the steps given in the IO Hub Connections section.
Complete the paper roll installation; refer to the steps given in the Loading a Paper Roll in the Printer section.
Do not use a tampered or damaged unit. The device comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately.
N'utilisez pas un appareil trafiqué ou endommagé. L'appareil est équipé de étiquettes inviolables. Si une étiquette ou un composant semble endommagé, veuillez en informer immédiatement la compagnie maritime et votre fournisseur de services Verifone.
Complete the printer installation; refer to the steps given in the Installing Printer section.
Complete the cash drawer installation; refer to the steps given in the Installing Cash Drawer section.
Complete the IX90 power source connection; refer to the steps given in the Connecting IX90 to a Power Source section.
Set the IX90 on a stable countertop.
Set the preferred orientation. The merchant-facing display can be used in both portrait and landscape mode. To change the orientation, pull on the pin located at the back and rotate it clockwise.
Remove the branded screen protector film on the display.
Screen Angle Adjustment
By default, the screen angle is set to 45°. It can be tilted up to +/-20° to accommodate varying user and countertop heights.
IO Hub Connections
The following are the steps to connect the cables that come out of the IO hub.
Connecting IX90 to a Power Source
The device is powered by an external AC/DC power pack. When you have finished installing the optional devices, you are ready to connect the device to the power source.
The device requires connection to a power outlet with a dedicated circuit or an uninterruptible power supply (UPS). If other devices are plugged into the same circuit, the device can potentially experience power fluctuations that might cause malfunction. The device shuts down automatically once the power source is removed.
Do not connect the device to the power supply until all peripherals are attached.
Ne connectez pas l'appareil à l'alimentation électrique tant que tous les périphériques ne sont pas connectés.
Using an incorrectly rated power supply can damage the unit or cause it not to work properly. Use only a power pack with P/N PWR445-001-1-A. See Specifications for detailed power supply specifications.
L'utilisation d'une alimentation mal calibrée peut endommager l'appareil ou l'empêcher de fonctionner correctement. Utilisez uniquement un bloc d'alimentation portant le numéro de pièce PWR445-001-1-A. Voir Spécifications pour les spécifications détaillées de l'alimentation.
Disconnecting power during a transaction can also cause unsaved data files to be lost.
La déconnexion de l'alimentation pendant une transaction peut également entraîner la perte de fichiers de données non enregistrés.
Verifone recommends installing a power surge protector to protect against possible damage caused by lightning strikes and electrical surges.
Verifone recommande d'installer un parasurtenseur pour se protéger contre d'éventuels dommages causés par la foudre et les surtensions électriques.
To connect IX90 to a power source
Installing Printer
Installing Cash Drawer
Loading a Paper Roll in the Printer
Install a paper roll before you can start a transaction that requires a receipt. The printer uses a roll of 40 mm, single-ply, thermal-sensitive paper.
A pink out-of-paper indicator line appears on the edge of the paper before the end of the roll. After this line appears, there will be paper to perform only one more transaction.
Poor-quality paper can jam the printer and create excessive paper dust. To place an order for a high-quality Verifone paper roll, refer to Accessories section.
Un papier de mauvaise qualité peut bloquer l'imprimante et créer une poussière de papier excessive. Pour passer une commande d'un rouleau de papier Verifone de haute qualité, reportez-vous à la section Accessoires et documentation.
Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper.
Conservez le papier thermique dans un endroit sec et sombre. Manipulez le papier thermique avec précaution : les chocs, la friction, la température, l'humidité et les huiles affectent la couleur et les caractéristiques de stockage du papier.
Never load a roll of paper with folds, wrinkles, tears, or holes at the edges.
Ne chargez jamais un rouleau de papier présentant des plis, des rides, des déchirures ou des trous sur les bords.
To install a paper roll
IX90 Transactions
Insert
Figure 14 — Insert transaction
Insert the smart card to proceed with the EMV transaction. EMV supports credit card and debit card transactions. * Position the smart card with the contacts facing upward. * Insert the card into the reader slot in a smooth, continuous motion until it sits firmly. * Wait for the application to indicate a completed transaction before removing the card. Premature card removal invalidates the transaction.
Swipe
Figure 15 — Swipe transaction
The device supports magnetic stripe cards as well as smart cards. * Position the card with the magnetic stripe facing backward/downward. * To ensure a proper read of the magnetic swipe card, insert the magnetic card from the side of the device. * Swipe the card through the magnetic card reader. * If using a card, insert the card and follow the on-screen instructions before removing the card.
CTLS
Figure 16 — CTLS transaction
The device supports contactless credit or debit card transactions. * Gently tap or hold the card on the surface of the display on the contactless logo.
Alternative Payment Methods (APMs)
Various payment methods are supported, allowing users to scan their mobile phones through the front camera of the terminal.
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