Device Setup
This chapter describes the device setup procedure. You will learn about:
Device Location
The following are the guidelines for selecting an ideal location for the device.
Ease of Use
The T650m portable solution is a lightweight powerhouse that is styled to easily fit in hand and go where you go.
Easily accept payments anywhere, any type, including mobile wallets and alternative payment methods.
Environmental Factors
Keep the device away from direct sunlight and anything that radiates heat, such as a stove or motor.
Do not use the device where there is high heat, dust, humidity, moisture, or caustic chemicals or oils.
CAUTION The device is not waterproof or dustproof and is intended for indoor use only. Any damage to the unit from exposure to rain or dust may void any warranty.
Personal Security Considerations
The T650m can be used as a handover device. Always exercise extreme caution when conducting transactions especially during PIN entry.
Hand over the T650m directly to the cardholder for PIN entry.
Encourage the cardholder to hold the T650m close to avoid others from seeing the information entered.
Electrical Considerations
Avoid using this product during electrical storms.
Due to the risk of electric shock or damage to the terminal, do not use this equipment near a water source, for example near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. Likewise, avoid using this product during thunderstorms causing power cuts. Avoid placing the terminal near electrical devices or other units that could cause large voltage fluctuations or electrical interference, such as air conditioners, neon signs, high-frequency safety devices, or electrical equipment.
Avoid using the device near water or in moist conditions.
Disconnect the device from its POS device before cleaning.
WARNING Do not use the device near water, including a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool to avoid shock or damage.
Inside the Shipping Carton
Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The device is a secure product. Tampering causes it to cease to function or to operate in an unsecured manner.
Unpacking the Shipping Carton
Carefully inspect the shipping carton and its contents for possible tampering or damage.
Validate the authenticity of the sender by verifying the shipping tracking number and other information located on the product order paperwork.
Remove and inspect the following items:
T650m unit
USB-C to USB cable
Power Adaptor
Remove all plastic wrapping from the device and components.
Remove the clear protective film from the display.
Inspect the terminal for possible tampering. See how to identify signs of tampering in section Periodic Inspection.
Save the shipping carton and packing material for future repacking or moving of the device.
WARNING Do not use a tampered or damaged unit. The device comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately.
Periodic Inspection
Periodically inspect the terminal for possible tampering. Signs of tampering include:
Overlays in the PIN pad area
Foreign objects inserted into the smart card slot or magnetic stripe slot
Any bumps in the casing below the mag stripe slot and any noticeable additional mag stripe head from the side
Signs of damage to the tamper-evident labels
A Tamper Warning message on the device display
If any device is found to have been tampered with, please remove it from service immediately, keep it available for a potential forensics investigation, and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see Verifone Service and Support.
Device Features
Familiarize yourself with the features before continuing with the installation process.
Front Panel
The front panel offers the following features:
The T650m device has a colored touch screen display.
A smart card reader is built into the device to process smart card-based debit or credit transactions. For directions on how to use a smart card, see Using the Smart Card Reader.
A magnetic card reader is built into the device for performing debit or credit card transactions. The card can be swiped from either direction. To ensure a proper read of the magnetic swipe card, insert the magnetic card from the side of the device as shown in Using the Magnetic Card Reader.
Contactless Reader and EMV have dedicated LEDs to display for contactless payments. For directions on how to conduct contactless transactions, see CTLS Transaction.
A 3.5 mm audio jack to facilitate accessibility for the visually impaired.
SIM/SAM Card
When you first receive your T650m, you may need to install SIM and SAM cards, or you may need to replace old cards.
CAUTION Observe standard precautions when handling electrostatically sensitive devices. Electrostatic discharges can damage this equipment. Verifone recommends using a grounded anti-static wrist strap.
Installing or Replacing
Power off the device.
Use the SIM/SAM Ejector Tool to pop open the card tray on the right side of your device.
Place your new SIM/SAM card into the tray. Align the notch on your SIM /SAM card with the notch on the tray. The SIM/SAM card should face up.
Carefully slide the tray back into the device. The correct orientation of the SIM/SAM card is as indicated in the figure.
Examining Connection Port
The T650m device has one primary USB-C port used for power and download.
Using the Battery
The T650m device uses a Li-Ion battery. The internal logic of the battery prevents both overcharging and undercharging (a fault condition in which the battery level goes well below the minimum acceptable charge and the battery becomes unusable).
Battery Features
The following are features of the battery:
Li-Ion
A safety circuit that:
Prevents cell damage from overcharge, over-discharge, or overheating
Activates when the battery is left in an unused device for an extended period
Manual Startup
Hold the start button for about 3 seconds until the device displays the startup screen.
Manual Shutdown
Hold the start button for about 1 second until the message is displayed on the screen. Touch the "Off" selection to turn off.
Connecting the Terminal Power Pack
Connect the T650m device to the provided USB cable and insert the other end into any USB charger head for initial charging.
CAUTION Using an incorrectly rated power supply may damage the device or cause it not to work as specified. Before troubleshooting, ensure that the power supply being used to power the device matches the requirements specified on the bottom of the device. (See Specifications for detailed power supply specifications.) You can use any standard USB charger.
WARNING Do not plug the power pack into an outdoor outlet or operate the device outdoors.
During a transaction, disconnecting the power by unplugging the device from a wall power while at a very low battery charge may cause transaction data files not yet stored in the device memory to be lost.
Each T650m device comes with a power supply cable, USB-A to USB-C cable is used to connect the device directly to a USB outlet to charge the battery. The T650m unit is equipped with a USB-capable universal port.
To Connect the Terminal Power Supply
Insert the USB-C to the T650m and USB-A port to the power supply or Desktop.
Charging Base
The T650m is designed to work with a charging base. The user can alternatively place the terminal on the available charger base to conveniently charge the battery and prevent the discharge to less than 10%.
Charging the Battery
After unpacking your T650m device, connect the power pack to the unit for eight hours or until fully charged. Refer to the Using the Battery section for more details.
Battery Life
Charging and discharging the battery will cause normal wear on the battery.
WARNING Li-Polymer and Li-Ion batteries must be recycled or disposed of properly as per local guidelines/regulations.
Using the Smart Card Reader
Insert the smart card to proceed with the EMV transaction. EMV supports credit card and debit card transactions.
To Conduct a Smart Card Transaction
Position the smart card with the contacts facing upward.
Insert the card into the reader slot in a smooth, continuous motion until it seats firmly.
Wait for the application to indicate a completed transaction before removing the card. Premature card removal invalidates the transaction.
Using the Magnetic Card Reader
Use the magnetic stripe reader to perform credit and debit card transactions.
Debit or Credit Card Transaction
Position the card with the magnetic stripe facing backward.
To ensure a proper read of the magnetic swipe card, insert the magnetic card from the top of the device, as shown in the illustration below.
Swipe the card through the magnetic card reader.
CTLS Transaction
The T650m supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card against the surface of the display.
Wi-Fi/BT Support
The T650m device includes an integrated WLAN RF transceiver for Wireless LAN systems with advanced power management and an integrated radio transceiver for Bluetooth wireless systems.
Bluetooth Support
Supports BR/EDR and LE.
Wireless Transaction
The T650m device supports wireless transactions.
Accessories and Documentation
Verifone produces the following accessories and documentation for the T650m device. When ordering, please take note of the part number.
Verifone online store at www.estore.verifone.com
USA – Verifone Customer Development Center, 1-800-837-4366, Monday to Friday, 7 A.M. - 8 P.M., Eastern time
International – Contact your Verifone representative
Accessories
Verifone Certified Power Adapter
PWR560-002-00-A
Verifone MSR Cleaning Kit
PN 02746-02
Documentation
T650m Certifications and Regulations
VPN - DOC560-040-EN-A
T650m Quick Installation Guide
VPN - DOC560-042-EN-A
T650m Charging Base Quick Installation
VPN - DOC560-043-EN
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