> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/android-devices/t650-series/t650p/t650p-installation-guide/device-setup.md). # Device Setup This chapter describes the device setup procedure. ## Device Location The following are the guidelines used to select an ideal location for the device. ### Ease of Use * The T650p portable solution is a lightweight powerhouse that is styled to easily fit in hand and go where you go. * Easily accept payments anywhere, any type, including mobile wallets and alternative payment methods. ### Environmental Factors * Select a flat support surface, such as a countertop or table, place the device. Please store your T650p device in a dry area: * Operation temperature is 0--45 degree Celsius (32° F to 113° F). * Storage temperature is -20--70 degree Celsius (-4° F to 158° F). * Select a location convenient for both the merchant and the cardholder. * Select a flat support surface, such as a countertop or table, place the device. * Keep the device away from direct sunlight and anything that radiates heat, such as a stove or motor. * Do not use the device where there is high heat, dust, humidity, moisture, or caustic chemicals or oils. {% hint style="warning" %} The device is not waterproof or dustproof and is intended for indoor use only. Any damage to the unit from exposure to rain or dust may void any warranty. {% endhint %} ### Personal Security Considerations The T650p can be used as handover device. Always exercise extreme caution when conducting transactions especially during PIN entry. * Hand the T650p directly to the cardholder for PIN entry. * Encourage the cardholder to hold the T650p close to avoid others from seeing the information entered. ### Electrical Considerations * Avoid using this product during electrical storms. * Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment). * Avoid using the device near water or in moist conditions. * Disconnect the device from its POS device before cleaning. {% hint style="danger" %} Do not use the device near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool to avoid shock or damage. {% endhint %} ## Inside the Shipping Carton Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The device is a secure product. Tampering causes it to cease to function or to operate in an unsecured manner. {% stepper %} {% step %} ### Carefully inspect the shipping carton Carefully inspect the shipping carton and its contents for possible tampering or damage. {% endstep %} {% step %} ### Validate the authenticity of the sender Validate the authenticity of the sender by verifying the shipping tracking number and other information located on the product order paperwork. {% endstep %} {% step %} ### Remove and inspect the items Remove and inspect the following items: * T650p unit * USB-C to USB cable * Paper roll {% hint style="info" %} Verifone ships variants of the T650p for different markets. Your unit may have different options or accessories described in this section. {% endhint %} {% endstep %} {% step %} ### Remove all plastic wrapping Remove all plastic wrapping from the device and components. {% endstep %} {% step %} ### Remove the protective film Remove the clear protective film from the display. {% endstep %} {% step %} ### Inspect the terminal Inspect the terminal for possible tampering. See how to identify signs of tampering in section **Periodic Inspection**. {% endstep %} {% step %} ### Save the shipping materials Save the shipping carton and packing material for future repacking or moving of the device. {% endstep %} {% endstepper %} {% hint style="danger" %} Do not use a tampered or damaged unit. The device comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately. {% endhint %} ### Periodic Inspection Periodically inspect the terminal for possible tampering. Signs of tampering include: * Overlays in the PIN pad area * Wires protruding out of the device * Foreign objects inserted into the smart card slot or magnetic stripe slot * Any bumps in the casing below the mag stripe slot and any noticeable additional mag stripe head from the side * Signs of damage to the tamper-evident labels * A Tamper Warning message on the device display If any device is found to have been tampered with, please remove it from service immediately, keep it available for potential forensic investigation, and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see [Verifone Service and Support](/hardware-products/hardware/android-devices/t650-series/t650p/t650p-installation-guide/service-and-support.md). ## Device Features Familiarize yourself with the features before continuing with the installation process: ### Front Panel The front panel offers the following features:

Figure 3 — T650p Front Panel

* The T650p device has a colored touch screen display. * A smart card reader is built into the front of the device to process smart card-based debit or credit transactions. For directions on how to use a smart card, see [Using the Smart Card Reader](#using-the-smart-card-reader). * A magnetic card reader built into the device for performing debit or credit card transactions. The card can be swiped from either direction. To ensure a proper read of the magnetic swipe card, insert the magnetic card from the side of the device as shown in Figure 11. * Contactless Reader and EMV have dedicated LEDs lower to the left of the display for contactless payments. For directions on how to conduct contactless transactions, see Using the Contactless Reader. * A 3.5 mm audio jack to facilitate accessibility for the visually impaired. ## SAM Card When you first receive your T650p, you may need to install one or more SAM cards, or you may need to replace old cards. You may need to install one or two Multiple Security Access Module cards or replace an old one. {% hint style="warning" %} Observe standard precautions when handling electrostatically sensitive devices. Electrostatic discharges can damage this equipment. Verifone recommends using a grounded anti-static wrist strap. {% endhint %} {% stepper %} {% step %} ### Power off and prepare the device Power off the device. Place the device face down on a soft and clean surface. {% endstep %} {% step %} ### Remove the back cover

Figure 4 — Removing Back Cover

Remove the back cover of the unit. {% endstep %} {% step %} ### Remove the battery

Figure 5 — Removing Battery

Remove the battery from the battery compartment. {% endstep %} {% step %} ### Insert the SAM cards Insert the SAM cards. Carefully slide the cards one at a time into the slots until fully inserted. The correct orientation of the SAM card is as indicated in figure 6.

Figure 6 — SIM/SAM Insertion

{% hint style="info" %} Position the card's gold contacts facing downward towards the user. The card slot in the device has a set of contacts. The SAM card has a notch on one corner to ensure that it fits into the connector base in only one way. {% endhint %} {% endstep %} {% step %} ### Close the back cover Close the back cover. {% endstep %} {% endstepper %}

Figure 7 — Closing Back Cover

To replace SAM card, gently slide out the old SAM card before inserting a new one. ## Examining Connection Port The T650p device has one primary USB-C port used for power and download.

Figure 8 — T650p Primary USB-C Port

## Using the Battery The T650p device uses dual cell Li-Ion battery. The internal logic of the battery prevents both overcharging and undercharging (a fault condition in which the battery level goes well below the minimum acceptable charge and the battery becomes unusable). ### Battery Features The following are features of the battery: * Two Li-Ion cells * A safety circuit that: * Prevents cell damage from overcharge, over-discharge, or overheating * Activates when the battery is left in an unused device for an extended period ### Manual Startup Hold the start button for about 3 seconds until the device displays the startup screen. {% hint style="info" %} Once the device is powered up, The Verifone ADK MAC screen is displayed. {% endhint %} ### Manual Shutdown Hold the start button for about 1 second until the message is displayed on the screen. Touch the "Off" selection to turn off. {% hint style="info" %} The screen is blank when the device has no power. {% endhint %} ## Connecting the Terminal Power Pack Connect the T650p device to the provided USB cable and insert the other end into any USB charger head for initial charging. {% hint style="info" %} * Charge the T650p device for eight hours before initial use. * Disconnecting and unplugging the device power pack, reduces the life of the coin cell battery, which does not recharge and must be replaced if drained. * Conserve battery power by turning the T650p device off when not in use. Do not let the battery charge fall below 10% for an extended period of time as this may permanently diminish the battery capacity. Recharge the battery by attaching the USB-C end of the power pack to the device and plugging the other end of the power pack into a wall outlet. {% endhint %} {% hint style="warning" %} Using an incorrectly rated power supply may damage the device or cause it not to work as specified. Before troubleshooting, ensure that the power supply being used to power the device matches the requirements specified on the bottom of the device. (See [Specifications](/hardware-products/hardware/android-devices/t650-series/t650p/t650p-installation-guide/specifications.md) for detailed power supply specifications.) You can use any standard USB charger. {% endhint %} {% hint style="danger" %} Do not plug the power pack into an outdoor outlet or operate the device outdoors. During a transaction, disconnecting the power by unplugging the device from a wall power while at very low battery charge may cause transaction data files not yet stored in the device memory to be lost. {% endhint %} Each T650p device comes with a power supply cable, USB-A to USB-C cable is used to connect the device directly to an USB outlet to charge the battery. The T650p unit is equipped with an USB capable universal port. ### To Connect the Terminal Power Supply Insert the USB-C to the T650p and USB-A port to the power supply or Desktop.

Figure 9 — T650p Power Supply Connection

{% hint style="info" %} To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector. {% endhint %} ## Loading a Paper Roll in Device Install a paper roll before you can start transactions that require a receipt. The T650p uses a roll of 58 mm x 40 mm, single-ply, thermal-sensitive paper. A pink **out-of-paper** indicator line appears on the edge of the paper before the end of the roll. After this line appears, there is enough paper remaining on the roll to perform at least one more transaction. {% hint style="info" %} A message is always displayed to indicate that the printer is out of paper. {% endhint %} {% hint style="warning" %} Poor-quality paper can jam the printer and create excessive paper dust. To place order for high-quality Verifone paper, refer to [Accessories and Documentation](#accessories-and-documentation). Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper. Never load a roll of paper with folds, wrinkles, tears, or holes at the edges. {% endhint %} {% stepper %} {% step %} ### Open the paper door Hold both sides of the paper door, which is on the upper corner of the device and open the paper door by pulling outside (See below Figure 10). {% endstep %} {% step %}

Figure 10 — Steps to Install a Paper Roll in the T650p

### Remove any partial roll Remove any partial roll of paper in the tray. {% endstep %} {% step %} ### Prepare the new roll Loosen the glued leading edge of the new paper roll or remove the protective strip. Unwind the paper roll past any glue residue. {% endstep %} {% step %} ### Position the roll Hold the roll so that paper feeds from the top of the roll. {% endstep %} {% step %} ### Pull the paper past the printer door Pull the paper past the printer door. {% endstep %} {% step %} ### Align the paper Align the printer paper to the tabs to the paper guides and hold the paper up when closing the door. {% endstep %} {% step %} ### Close the printer door With the printer paper extending outside, close the printer door by swinging upward until the door clicks shut, allowing the printer paper to extend outside the printer door. {% endstep %} {% endstepper %} ## Charging the Battery After unpacking your T650p device, connect the power pack to the unit for eight hours or until fully charged. Refer to the [Using the Battery](#using-the-battery) section for more details. ### Battery Life Charging and discharging the battery will cause normal wear on the battery. {% hint style="danger" %} Li-Polymer and Li-Ion batteries must be recycled or disposed off properly as per local guidelines/regulations. {% endhint %} ## Using the Smart Card Reader Insert the smart card to proceed with the EMV transaction. EMV supports credit card and debit card transactions. {% stepper %} {% step %} ### Position the smart card Position the smart card with the contacts facing upward (see Figure 11). {% endstep %} {% step %} ### Insert the card Insert the card into the reader slot in a smooth, continuous motion until it seats firmly. {% endstep %} {% step %} ### Wait for the transaction to complete Wait for the application to indicate a completed transaction before removing the card. Premature card removal invalidates the transaction. {% endstep %} {% endstepper %}

Figure 11 — Inserting a Smart Card

## Using the Magnetic Card Reader Use the magnetic stripe reader to perform credit and debit card transactions. {% stepper %} {% step %} ### Position the card Position the card with the magnetic stripe facing backwards. {% endstep %} {% step %} ### Insert the magnetic card To ensure a proper read of the magnetic swipe card, insert the magnetic card from the side of the device, as shown in the illustration below.

Figure 12 — Using Magnetic Stripe Card

{% endstep %} {% step %} ### Swipe the card Swipe the card through the magnetic card reader. {% endstep %} {% endstepper %} ## CTLS Transaction The T650p supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card against the surface of the display.

Figure 13 — Using the CTLS Reader

## Wi-Fi/BT Support The T650p device includes an integrated WLAN RF transceiver for Wireless LAN systems with advanced power management, and an integrated radio transceiver for Bluetooth wireless systems. ### Bluetooth Support Supports BR/EDR and LE. ### Wireless Transaction The T650p device supports wireless transactions. ## Cable Connections You can connect the T650p to peripherals using the Full-Function Base. {% hint style="danger" %} Turn off or unplug the terminal when connecting or disconnecting the device to avoid device memory corruption and data loss. {% endhint %} ### Cable Connections Using the Full-Feature Base To connect the terminal to other devices via Ethernet, RS-232, and USB, use the T650p Full-Feature (FF) Base. The FF Base provides a standard RJ-45 LAN socket, RS-232 port, a micro-USB port. The T650p terminal must be docked on the base to utilize cable connectivity and the Full Feature Base supports BT pairing with the T650p. If the terminal is paired with the base the wired base connection will be routed to the terminal via its BT connection.

Figure 14 — Full-Feature Base Peripheral Connections

## Optional Accessories These accessories can be used to further enhance the device's functionality. See [Accessories and Documentation](#accessories-and-documentation) for additional information. ### Bluetooth Pairing Between Full-Feature Base and T650p {% stepper %} {% step %} #### Download and install the Base Control app

Figure 15 — Download Base Control App

Download and Install Base Control app. {% endstep %} {% step %} #### Turn on Bluetooth and select the dock option Make sure Bluetooth is turned ON and go to "PAIR A NEW DOCK" option in the app. {% endstep %} {% step %} #### Follow the app instructions Follow the instruction from the app to press pairing button on the base. {% endstep %} {% step %} #### Align the circles with the LED lights On the next screen, use the camera to align the circles over the LED lights on the side of the base while the device lays on its side. {% endstep %} {% step %} #### Hold the device still Make sure the circles and the LED lights on the base are lined up, hold still T650p and pairing will start automatically. {% endstep %} {% step %} #### Hold the pairing button Follow the instruction on the screen to hold the pairing button on the base for 3 seconds and release the button. {% endstep %} {% step %}

Figure 16 — T650p Bluetooth Pairing with Base

#### Confirm pairing Once pairing is successfully completed, the base with its S/N will show up under "Connected Docks" on the screen. {% endstep %} {% endstepper %} | Cable Configuration | | | ------------------- | ---------------------------------------------------------- | | Ethernet port | RJ-45 socket (for connecting PINPad to LAN infrastructure) | | RS232 port | RJ-45 socket | | USB ports | Micro USB and type A USB | ### Full-Feature Base The Full-Feature Base (VPN M560-S02-08) provides Bluetooth (BT) 4.2. It also supplies power, Ethernet, USB Host and USB Device, plus powered RS232 connection. See [Cable Connections Using the Full-Feature Base](#cable-connections-using-the-full-feature-base).

Figure 17 — T650p Docking with Full-Feature Base

## Accessories and Documentation Verifone produces the following accessories and documentation for the T650p device. When ordering, please take note of the part number. * Verifone online store at [www.estore.verifone.com](http://www.estore.verifone.com/) * **USA** – Verifone Customer Development Center, 1-800-837-4366, Monday to Friday, 7 A.M. - 8 P.M., Eastern time * **International** – Contact your Verifone representative ### Accessories | Item | Part Number | | -------------------------------- | --------------- | | Verifone Certified Power Adapter | PWR560-002-00-A | | Verifone MSR Cleaning Kit | PN 02746-02 | ### Documentation | Document | VPN | | ------------------------------------------------ | --------------- | | T650p Certifications and Regulations | DOC560-005-EN-A | | T650p Quick Installation Guide | DOC560-007-EN-A | | T650p Base Full Feature Quick Installation Guide | DOC560-021-EN-A | | T650p B-FF Certifications and Regulations | DOC560-009-EN-A | --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.verifone.com/hardware-products/hardware/android-devices/t650-series/t650p/t650p-installation-guide/device-setup.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.