> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/android-devices/t650-series/t650t/t650t-installation-guide/device-setup.md).

# Device Setup

This chapter describes the setup procedure. You will learn about:

* [Environmental Factors](#environmental-factors)
* [PIN Protection Measures](#pin-protection-measures)
* [Inside the Shipping Carton](#inside-the-shipping-carton)
* [Device Features](#device-features)
* [Connection Ports](#connection-ports)
* [SAM CARD](#sam-card)
* [Removing the Battery Cover](#removing-the-battery-cover)
* [Installing or Replacing SIM/SAM Card](#installing-or-replacing-simsam-card)
* [Initial Battery Charging](#initial-battery-charging)
* [Starting Up and Shutting Down](#starting-up-and-shutting-down)
* [Using the Battery](#using-the-battery)
* [Examining Connection Port](#examining-connection-port)
* [Loading a Paper Roll in Device](#loading-a-paper-roll-in-device)
* [Using the Smart Card Reader](#using-the-smart-card-reader)
* [Using the Magnetic Card Reader](#using-the-magnetic-card-reader)
* [CTLS Transaction](#ctls-transaction)
* [Camera/QR Code Reader](#cameraqr-code-reader)
* [Wi-Fi/BT Support](#wi-fibt-support)

## Environmental Factors

* Do not use the device where there is excess heat, dust, humidity, moisture, caustic chemicals or oils.
* Keep the device away from direct sunlight and anything that radiates heat.

### Contactless Considerations

Avoid having metallic objects in proximity of the contactless antenna. If you need to mount the device onto a vertical or inclined surface, use Verifone approved stand.

{% hint style="warning" %}
**CAUTION** Using an enclosed metal frame or mount may negatively affect contactless performance.\
*L'utilisation d'un cadre ou d'un support métallique fermé peut affecter négativement les performances sans contact.*
{% endhint %}

## PIN Protection Measures

Use the following techniques to provide effective screening of the PIN-entry keypad during the PIN-entry process. You can use these methods in combination, although in some cases a single method might suffice.

* Position the device on the check-in stand in such a way as to block visual observation of the PIN-entry process. Examples include:
  * Visual shields designed into the check-in stand. The shields may be solely for shielding purposes or may be part of the general check-in stand design.
  * Position the angle of the device in such a way that PIN spying is difficult.
* Install the PED (PIN Entry Device) on an adjustable stand that allows consumers to swivel the device sideways and/or tilt it forward/backward to a position that makes visual observation of the PIN-entry process difficult.
* Position in-store security cameras so that the PIN-entry keypad is not visible.

Verifone also recommends instructing the cardholder regarding safe PIN-entry. This can be done with a combination of:

* Signage on the PED
* Prompts on the display, possibly with a click-through screen
* Literature at the point of sale
* A logo for safe PIN-entry process

## Inside the Shipping Carton

Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The device is a secure product. Tampering causes it to cease to function or to operate in an unsecured manner.

### Unpacking the Shipping Carton

To unpack the shipping carton:

1. Carefully inspect the shipping carton and its contents for possible tampering or damage.
2. Validate the authenticity of the sender by verifying the shipping tracking number and other information located on the product order paperwork.
3. Remove and inspect the contents of the shipping carton. The device ships in multiple configurations, the carton may include all or any of the following:
   * Device with Battery/without Battery variant
   * Connectivity cable
   * Paper roll
   * Additional accessories (optional)

{% hint style="info" %}
**NOTE** Power supply and connectivity cables are shipped separately or depending on the customer requirements.
{% endhint %}

4. Remove all plastic wrapping from the device and components.
5. Remove the clear protective film from the display.
6. Inspect the terminal for possible tampering; see how to identify signs of tampering in section [Periodic Inspection](#periodic-inspection).
7. Save the shipping carton and packing material for future repacking or moving of the device.

{% hint style="danger" %}
**WARNING** Do not use a tampered or damaged unit. The device comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately.\
*N'utilisez pas un appareil trafiqué ou endommagé. L'appareil est équipé d'étiquettes inviolables. Si une étiquette ou un composant semble endommagé, veuillez en informer immédiatement la compagnie maritime et votre fournisseur de services Verifone.*
{% endhint %}

### Periodic Inspection

Periodically inspect the terminal for possible tampering. Signs of tampering include:

* Overlays in the PIN pad area
* Wires protruding out of the device
* Foreign objects inserted into the smart card slot or magnetic stripe slot
* Any bumps in the casing below the mag stripe slot and any noticeable additional mag stripe head from the side
* Signs of damage to the tamper-evident labels
* A Tamper Warning message on the device display

If any device is found to have been tampered with, please remove it from service immediately, keep it available for potential forensics investigation, and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see [Service and Support](/hardware-products/hardware/android-devices/t650-series/t650t/t650t-installation-guide/service-and-support.md).

## Device Features

Familiarize yourself with the features before continuing with the installation process.

<figure><img src="/files/E5y4nMqj2EMM3eQObnS7" alt="" width="375"><figcaption><p>Figure 2 – T650t Front Panel</p></figcaption></figure>

### Front Panel

The front panel offers the following features:

* The T650t device has a colored touch screen display.
* A smart card reader is built into the front of the device to process smart card-based debit or credit transactions. For directions on how to use a smart card, see [Using the Smart Card Reader](#using-the-smart-card-reader).
* A magnetic card reader is built into the device for performing debit or credit card transactions. The card can be swiped in either direction. To ensure a proper read of the magnetic swipe card, insert the magnetic card from the side of the device as shown in Figure 14.
* Contactless Reader and EMV have dedicated LEDs (Light Emitting Diodes) lower to the left of the display for contactless payments. For directions on how to perform contactless transactions, see [CTLS Transaction](#ctls-transaction).
* A 3.5 mm audio jack to facilitate accessibility for the visually impaired.

## Connection Ports

The device has dedicated input/output connectors: Ethernet, RS-232, USB-A, USB-C and DC (Direct Current) power.

### Connecting Cables and Other Devices

To connect required cables and other devices:

1. Remove cable cover as shown below.

<figure><img src="/files/D8Hz8VFCKtmq3GND5nRJ" alt=""><figcaption><p>Figure 3 – Removing Cable Cover</p></figcaption></figure>

1. Connect required cables or optional devices. Cable is connected to the rear of the unit.

<figure><img src="/files/DhSebiYHAKAsCypvJVKa" alt="" width="563"><figcaption><p>Figure 4 – Connecting the Cable</p></figcaption></figure>

{% hint style="info" %}
**NOTE** Route the cable through the cable cover first, as shown in the picture.
{% endhint %}

## SAM CARD

When you first receive your T650t device, you may need to install one or more SAM cards, or you may need to replace old cards. You may need to install one or two Multiple Security Access Module cards or replace an old one.

{% hint style="warning" %}
**CAUTION** Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharge can damage the equipment. Verifone recommends using a grounded anti-static wrist strap.\
*Observez les précautions standard lors de la manipulation d'appareils sensibles aux décharges électrostatiques. Les décharges électrostatiques peuvent endommager l'équipement. Verifone recommande d'utiliser un bracelet antistatique mis à la terre.*
{% endhint %}

{% hint style="info" %}
**NOTE** Verifone ships variants of the T650t device for different markets. Your unit may have different options or accessories described in this section.
{% endhint %}

## Removing the Battery Cover

Remove the battery cover to access the battery as well as the SIM and SAM slots.

1. Turn off the device.
2. Place the device upside down on a soft, clean surface to protect the screen from scratches.
3. If installed, loosen the retaining screw.

Press and slide the battery cover, away from the magnetic card reader.

<figure><img src="/files/XfResokqATjR7Lkga7eq" alt="" width="563"><figcaption><p>Figure 5 – Removing the Battery Cover</p></figcaption></figure>

## Installing or Replacing SIM/SAM Card

To install or replace SIM/SAM cards:

1. Power off the device.
2. Place the device face down on a soft and clean surface.
3. Remove the cable cover of the unit.
4. Insert the SIM/SAM cards. Carefully slide the cards one at a time into the slots until fully inserted. The correct orientation of the SIM/SAM card is as indicated in Figure 6.

{% hint style="info" %}
**NOTE** Position the card's gold contacts facing downward towards the user. The card slot in the device has a set of contacts. The SAM card has a notch on one corner to ensure that it fits into the connector base in only one way.
{% endhint %}

5. Close the cable cover.

<figure><img src="/files/rF3sVeZ7fCEdJXJD2TQM" alt="" width="563"><figcaption><p>Figure 6 – SAM Insertion</p></figcaption></figure>

To replace SIM/SAM card, gently slide out the old SIM/SAM card before inserting a new one.

## Initial Battery Charging

After unpacking your T650t device, connect the power pack to the unit for eight hours or until fully charged.

The battery has a safety circuit to protect the Li-ion cells from overcharging and over-discharging. If the battery is over-discharged, the safety circuit shuts down the battery. The battery must then be recharged to restore operation.

## Starting Up and Shutting Down

The T650t device starts up differently depending on how it is powered ON.

* The device starts up automatically when the T650t is connected to a non-battery power source, regardless of the battery charge state.
* To manually power up, hold the green key down for about 4 seconds until the device displays the startup screen.

{% hint style="info" %}
**NOTE** The 4-second power-up delay prevents device startup if the green key is accidentally held down. The time required to hold the green key down to power up the device is configurable.
{% endhint %}

The device lights up once the power is on.

{% hint style="info" %}
**NOTE** The Verifone copyright screen starts and displays a unique copyright screen. If the terminal comes pre-loaded with an application, this starts after the initial Verifone copyright screen and usually displays its own copyright screen.
{% endhint %}

To manually shut down, hold the red key down for about 4 seconds until the device screen stays blank.

{% hint style="info" %}
**NOTE** The T650t device will only operate when the battery is installed unless connected to AC (Alternating Current) power, for example, in a stand.
{% endhint %}

## Using the Battery

The T650t device uses a single-cell Li-ion battery which features:

* The battery has a safety circuit that:
  * Prevents cell damage from overcharge, over-discharge, or overheating.
  * Activates when the battery is left in an unused device for extended periods.
* The battery provides power to the security circuit when the T650t device has no external power source.
* Li-ion batteries are not affected by shallow charging.

Follow these best practices for best function:

* Conserve battery power by turning the T650t device off when not in use.
* Keep the Li-ion battery inserted in the device and power up the device periodically to check the battery charge. Do not let the battery charge fall below 10% for an extended period as this may permanently diminish battery capacity.
* Recharge the battery by connecting the USB-C end of the power pack to the device and plugging the other end of the power pack into a wall outlet.

The T650t device has two-color LEDs:

* Amber: indicates that it is charging.
* White: indicates that it is fully charged.

### Battery Life

Charging and discharging the T650t battery hundreds of times will wear out the battery. Significantly reduced operating times indicate the need for battery replacement (see [Accessories and Cables](/hardware-products/hardware/android-devices/t650-series/t650t/t650t-installation-guide/accessories-and-cables.md) for ordering information).

{% hint style="danger" %}
**WARNING** Do not dispose batteries in fire. Li-ion batteries must be recycled or disposed of properly. Do not dispose Li-ion batteries in municipal waste sites.\
*Ne jetez pas les piles au feu. Les batteries Li-ion doivent être recyclées ou éliminées correctement. Ne jetez pas les batteries Li-ion dans les décharges municipales.*
{% endhint %}

### Charging the Battery

After installing the battery, the T650t device can be connected to the optional power pack or charged with a wireless charger.

{% hint style="info" %}
**NOTE** The T650t device automatically shuts off when the battery reaches the critically low charge state. If this occurs, the battery must be recharged for a minimum of 1/2 hour before it can power the device. It may take several recharge attempts to reset the safety circuit when charging a battery that has been discharged below this critical state.
{% endhint %}

{% hint style="warning" %}
**CAUTION** Using an incorrectly rated power supply may damage the device or cause it not to work as specified. Before troubleshooting, ensure that the power supply being used to power the device matches the requirements specified on the bottom of the device. (See [Specifications](/hardware-products/hardware/android-devices/t650-series/t650t/t650t-installation-guide/specifications.md) for detailed power supply specifications.) Obtain the appropriately rated power supply before continuing with troubleshooting.\
*L'utilisation d'une alimentation électrique mal évaluée peut endommager l'appareil ou l'empêcher de fonctionner comme spécifié. Avant le dépannage, assurez-vous que l'alimentation électrique utilisée pour alimenter l'appareil correspond aux exigences spécifiées au bas de l'appareil. (Voir Spécifications pour les spécifications détaillées de l'alimentation.) Procurez-vous l'alimentation électrique appropriée avant de poursuivre le dépannage.*
{% endhint %}

### Charging via the Power Pack

Verifone offers the optional power supply (VPN PWR087-300-01-A) to connect the device directly to a power outlet and to charge the battery.

1. Insert the USB-C plug into the USB-C port of the T650t device.
2. Plug the AC power pack into a wall outlet or powered surge protector.

**TIP:** To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector.

### Charging with the Folio

Verifone also offers wireless charging accessories that can be connected to the optional power supply (VPN PWR087-300-01-A) to charge the T650t device when fitted with the Folio accessory.

1. Insert the USB-C plug into the USB-C port of the wireless charging accessory.
2. Plug the AC power pack into a wall outlet or powered surge protector.
3. Set the rear cover of the Folio-equipped T650t device against the front face of the wireless charger.

{% hint style="danger" %}
**WARNING** Do not plug the power pack into an outdoor outlet or operate the device outdoors.

During a transaction, disconnecting the power by removing the battery or unplugging the device from a wall power while at very low battery charge may cause transaction data files not yet stored in the device memory to be lost.

*Ne branchez pas le bloc d'alimentation sur une prise extérieure et n'utilisez pas l'appareil à l'extérieur.*

*Au cours d'une transaction, débrancher l'alimentation en retirant la batterie ou en débranchant l'appareil de l'alimentation murale alors que la batterie est très faible peut entraîner la perte des fichiers de données de transaction non encore stockés dans la mémoire de l'appareil.*
{% endhint %}

{% hint style="info" %}
**NOTE** When the T650t device is fitted with the Folio accessory, the Folio has inductive charging that allows charging from any Qi charger.

Verifone provides specific accessories, as well (see [Accessories and Cables](/hardware-products/hardware/android-devices/t650-series/t650t/t650t-installation-guide/accessories-and-cables.md) for ordering information).
{% endhint %}

Upon startup, the T650t device loads its application, displays the Verifone copyright screen, and shows a unique copyright screen.

## Examining Connection Port

The device has dedicated input/output connectors: Ethernet, RS-232, USB-A, USB-C and DC power.

### To Connect the Terminal Power Supply

Insert the power supply cable into the T650t device and plug the other end to the power supply.

<figure><img src="/files/ngcGcFazgTBLsi9Ev2Hj" alt="" width="563"><figcaption><p>Figure 7 – T650t Power Supply Connection</p></figcaption></figure>

{% hint style="info" %}
**NOTE** If there is no available application in the device, **DOWNLOAD NEEDED** appears on screen after the initial Verifone copyright screen.
{% endhint %}

**TIP:** To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector.

### To Connect the Terminal to a PC

Insert the RS-232 cable to the T650t device and to the PC (Personal Computer).

<figure><img src="/files/xzmRiZ7iN7FYY0ZVJvKc" alt="" width="563"><figcaption><p>Figure 8 – Connecting to a PC</p></figcaption></figure>

### To Connect the Device to the LAN

Insert the Ethernet cable to the T650t device and to the socket.

<figure><img src="/files/g28B3T2hEEgehsIewuk7" alt="" width="563"><figcaption><p>Figure 9 – Connecting Ethernet Port</p></figcaption></figure>

### To Connect the Device to the External PINpad

Insert the USB-A cable to the T650t device and the external PINpad (P400).

<figure><img src="/files/zJL2xS5llhcHMgNxmDPI" alt="" width="563"><figcaption><p>Figure 10 – Connecting to an External PINpad</p></figcaption></figure>

### To Connect the Device to the USB port

Insert the USB-C cable to the T650t device and USB-A to download.

<figure><img src="/files/F0H9HleQPDvrvEXClNF9" alt="" width="563"><figcaption><p>Figure 11 – Connecting PC through USB-C port</p></figcaption></figure>

### Manual Startup

Hold the start button for about 3 seconds until the device displays the startup screen.

### Manual Shutdown

Hold the start button for about 1 second until the message is displayed on the screen. Touch the "Off" selection to turn off.

{% hint style="info" %}
**NOTE** The screen is blank when the device has no power.
{% endhint %}

## Loading a Paper Roll in Device

Install a paper roll before you can start transactions that require a receipt.

The T650t stand uses a roll of 58 mm x 50 mm, single-ply, thermal-sensitive paper.

A pink out-of-paper indicator line appears on the edge of the paper before the end of the roll. After this line appears, there is enough paper remaining on the roll to perform at least one more transaction.

{% hint style="info" %}
**NOTE** A message is always displayed to indicate that the printer is out of paper.
{% endhint %}

{% hint style="warning" %}
**CAUTION** Poor-quality paper can jam the printer and create excessive paper dust. To place order for high-quality Verifone paper, refer to [Accessories and Cables](/hardware-products/hardware/android-devices/t650-series/t650t/t650t-installation-guide/accessories-and-cables.md).\
Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper.\
Never load a roll of paper with folds, wrinkles, tears, or holes at the edges.\
*Un papier de mauvaise qualité peut bloquer l'imprimante et créer une poussière de papier excessive. Pour passer commande de papier Verifone de haute qualité, reportez-vous à Accessoires et documentation.*\
*Conservez le papier thermique dans un endroit sec et sombre. Manipulez le papier thermique avec précaution : les chocs, la friction, la température, l'humidité et les huiles affectent la couleur et les caractéristiques de stockage du papier.*\
*Ne chargez jamais un rouleau de papier présentant des plis, des rides, des déchirures ou des trous sur les bords.*
{% endhint %}

### To Install a Paper Roll

1. Hold both sides of the paper door, which is on the upper corner of the device and open the paper door by pulling outside (see below figure).
2. Remove any partial roll of paper in the tray.
3.

```
<figure><img src="/files/jfYdgDGrEChQDnmCqABS" alt="" width="563"><figcaption>Figure 12 – Steps to Install a Paper Roll in T650t</figcaption></figure>
```

4. Loosen the glued leading edge of the new paper roll or remove the protective strip. Unwind the paper roll past any glue residue.
5. Hold the roll so that paper feeds from the top of the roll.
6. Pull the paper past the printer door.
7. Align the printer paper to the tabs to the paper guides and hold the paper up when closing the door.
8. With the printer paper extending outside, close the printer door by swinging upward until the door clicks shut, allowing the printer paper to extend outside the printer door.

## Using the Smart Card Reader

Insert the smart card to proceed with the EMV transaction. EMV supports credit card and debit card transactions.

### To Conduct a Smart Card Transaction

1. Position the smart card with the contacts facing upward (see illustration below).
2. Insert the card into the reader slot in a smooth, continuous motion until it sits firmly.
3. Wait for the application to indicate a completed transaction before removing the card. Premature card removal invalidates the transaction.

<figure><img src="/files/u0394ySXmICsHQWeqpic" alt="" width="375"><figcaption><p>Figure 13 – Inserting a Smart Card</p></figcaption></figure>

## Using the Magnetic Card Reader

Use the magnetic stripe reader to perform credit and debit card transactions.

### Using a Smart Card Reader - Debit or Credit Card Transaction

1. Position the card with the magnetic stripe facing backward.
2. To ensure a proper read of the magnetic swipe card, insert the magnetic card from the side of the device, as shown in the illustration below.

<figure><img src="/files/ShpEYWJLeVsw1oa0hDVU" alt="" width="375"><figcaption><p>Figure 14 – Using Magnetic Stripe Card</p></figcaption></figure>

1. Swipe the card through the magnetic card reader.

## CTLS Transaction

The T650t device supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card against the surface of the display.

<figure><img src="/files/zF1O5uHzyWyRifTCsm5q" alt="" width="375"><figcaption><p>Figure 15 – Using the CTLS Reader</p></figcaption></figure>

## Camera/QR Code Reader

The T650t device extends the use of the countertop device by providing the capabilities for barcode and OCR (Optical Character Recognition) scanning.

## Wi-Fi/BT Support

The T650t device includes an integrated WLAN (Wireless Local Area Network) RF (Radio Frequency) transceiver for Wireless LAN (Local Area Network) systems with advanced power management, and an integrated radio transceiver for Bluetooth wireless systems.

### Bluetooth Support

Supports BR/EDR (Basic Rate/Enhanced Data Rate) and LE (Low Energy).

### Wireless Transaction

The T650t device supports wireless transactions.

### External and Optional Devices

Multiple cable configurations are provided for the T650t device that supports peripheral devices designed for use with electronic point-of-sale systems such as ECR (Electronic Cash Register), cash drawer, barcode scanner, external keyboard, weighing scale, external printer, external speakers, battery, and a USB connection.

{% hint style="warning" %}
**CAUTION** Remove the power cord from the multiport cable before connecting any peripheral device. Reconnect the power cord only after you have finished connecting the peripheral device(s).\
*Retirez le cordon d'alimentation du câble multiport avant de connecter un périphérique. Rebranchez le cordon d'alimentation uniquement après avoir terminé de connecter le(s) périphérique(s).*
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.verifone.com/hardware-products/hardware/android-devices/t650-series/t650t/t650t-installation-guide/device-setup.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
