Device Setup
This chapter describes the setup procedure. You will learn about:
Environmental Factors
Do not use the device where there is excess heat, dust, humidity, moisture, caustic chemicals or oils.
Keep the device away from direct sunlight and anything that radiates heat.
Contactless Considerations
Avoid having metallic objects in proximity of the contactless antenna. If you need to mount the device onto a vertical or inclined surface, use Verifone approved stand.
CAUTION Using an enclosed metal frame or mount may negatively affect contactless performance. L'utilisation d'un cadre ou d'un support métallique fermé peut affecter négativement les performances sans contact.
PIN Protection Measures
Use the following techniques to provide effective screening of the PIN-entry keypad during the PIN-entry process. You can use these methods in combination, although in some cases a single method might suffice.
Position the device on the check-in stand in such a way as to block visual observation of the PIN-entry process. Examples include:
Visual shields designed into the check-in stand. The shields may be solely for shielding purposes or may be part of the general check-in stand design.
Position the angle of the device in such a way that PIN spying is difficult.
Install the PED (PIN Entry Device) on an adjustable stand that allows consumers to swivel the device sideways and/or tilt it forward/backward to a position that makes visual observation of the PIN-entry process difficult.
Position in-store security cameras so that the PIN-entry keypad is not visible.
Verifone also recommends instructing the cardholder regarding safe PIN-entry. This can be done with a combination of:
Signage on the PED
Prompts on the display, possibly with a click-through screen
Literature at the point of sale
A logo for safe PIN-entry process
Inside the Shipping Carton
Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The device is a secure product. Tampering causes it to cease to function or to operate in an unsecured manner.
Unpacking the Shipping Carton
To unpack the shipping carton:
Carefully inspect the shipping carton and its contents for possible tampering or damage.
Validate the authenticity of the sender by verifying the shipping tracking number and other information located on the product order paperwork.
Remove and inspect the contents of the shipping carton. The device ships in multiple configurations, the carton may include all or any of the following:
Device with Battery/without Battery variant
Connectivity cable
Paper roll
Additional accessories (optional)
Remove all plastic wrapping from the device and components.
Remove the clear protective film from the display.
Inspect the terminal for possible tampering; see how to identify signs of tampering in section Periodic Inspection.
Save the shipping carton and packing material for future repacking or moving of the device.
WARNING Do not use a tampered or damaged unit. The device comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately. N'utilisez pas un appareil trafiqué ou endommagé. L'appareil est équipé d'étiquettes inviolables. Si une étiquette ou un composant semble endommagé, veuillez en informer immédiatement la compagnie maritime et votre fournisseur de services Verifone.
Periodic Inspection
Periodically inspect the terminal for possible tampering. Signs of tampering include:
Overlays in the PIN pad area
Wires protruding out of the device
Foreign objects inserted into the smart card slot or magnetic stripe slot
Any bumps in the casing below the mag stripe slot and any noticeable additional mag stripe head from the side
Signs of damage to the tamper-evident labels
A Tamper Warning message on the device display
If any device is found to have been tampered with, please remove it from service immediately, keep it available for potential forensics investigation, and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see Service and Support.
Device Features
Familiarize yourself with the features before continuing with the installation process.
Front Panel
The front panel offers the following features:
The T650t device has a colored touch screen display.
A smart card reader is built into the front of the device to process smart card-based debit or credit transactions. For directions on how to use a smart card, see Using the Smart Card Reader.
A magnetic card reader is built into the device for performing debit or credit card transactions. The card can be swiped in either direction. To ensure a proper read of the magnetic swipe card, insert the magnetic card from the side of the device as shown in Figure 14.
Contactless Reader and EMV have dedicated LEDs (Light Emitting Diodes) lower to the left of the display for contactless payments. For directions on how to perform contactless transactions, see CTLS Transaction.
A 3.5 mm audio jack to facilitate accessibility for the visually impaired.
Connection Ports
The device has dedicated input/output connectors: Ethernet, RS-232, USB-A, USB-C and DC (Direct Current) power.
Connecting Cables and Other Devices
To connect required cables and other devices:
Remove cable cover as shown below.
Connect required cables or optional devices. Cable is connected to the rear of the unit.
SAM CARD
When you first receive your T650t device, you may need to install one or more SAM cards, or you may need to replace old cards. You may need to install one or two Multiple Security Access Module cards or replace an old one.
CAUTION Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharge can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. Observez les précautions standard lors de la manipulation d'appareils sensibles aux décharges électrostatiques. Les décharges électrostatiques peuvent endommager l'équipement. Verifone recommande d'utiliser un bracelet antistatique mis à la terre.
Removing the Battery Cover
Remove the battery cover to access the battery as well as the SIM and SAM slots.
Turn off the device.
Place the device upside down on a soft, clean surface to protect the screen from scratches.
If installed, loosen the retaining screw.
Press and slide the battery cover, away from the magnetic card reader.
Installing or Replacing SIM/SAM Card
To install or replace SIM/SAM cards:
Power off the device.
Place the device face down on a soft and clean surface.
Remove the cable cover of the unit.
Insert the SIM/SAM cards. Carefully slide the cards one at a time into the slots until fully inserted. The correct orientation of the SIM/SAM card is as indicated in Figure 6.
Close the cable cover.
To replace SIM/SAM card, gently slide out the old SIM/SAM card before inserting a new one.
Initial Battery Charging
After unpacking your T650t device, connect the power pack to the unit for eight hours or until fully charged.
The battery has a safety circuit to protect the Li-ion cells from overcharging and over-discharging. If the battery is over-discharged, the safety circuit shuts down the battery. The battery must then be recharged to restore operation.
Starting Up and Shutting Down
The T650t device starts up differently depending on how it is powered ON.
The device starts up automatically when the T650t is connected to a non-battery power source, regardless of the battery charge state.
To manually power up, hold the green key down for about 4 seconds until the device displays the startup screen.
The device lights up once the power is on.
To manually shut down, hold the red key down for about 4 seconds until the device screen stays blank.
Using the Battery
The T650t device uses a single-cell Li-ion battery which features:
The battery has a safety circuit that:
Prevents cell damage from overcharge, over-discharge, or overheating.
Activates when the battery is left in an unused device for extended periods.
The battery provides power to the security circuit when the T650t device has no external power source.
Li-ion batteries are not affected by shallow charging.
Follow these best practices for best function:
Conserve battery power by turning the T650t device off when not in use.
Keep the Li-ion battery inserted in the device and power up the device periodically to check the battery charge. Do not let the battery charge fall below 10% for an extended period as this may permanently diminish battery capacity.
Recharge the battery by connecting the USB-C end of the power pack to the device and plugging the other end of the power pack into a wall outlet.
The T650t device has two-color LEDs:
Amber: indicates that it is charging.
White: indicates that it is fully charged.
Battery Life
Charging and discharging the T650t battery hundreds of times will wear out the battery. Significantly reduced operating times indicate the need for battery replacement (see Accessories and Cables for ordering information).
WARNING Do not dispose batteries in fire. Li-ion batteries must be recycled or disposed of properly. Do not dispose Li-ion batteries in municipal waste sites. Ne jetez pas les piles au feu. Les batteries Li-ion doivent être recyclées ou éliminées correctement. Ne jetez pas les batteries Li-ion dans les décharges municipales.
Charging the Battery
After installing the battery, the T650t device can be connected to the optional power pack or charged with a wireless charger.
CAUTION Using an incorrectly rated power supply may damage the device or cause it not to work as specified. Before troubleshooting, ensure that the power supply being used to power the device matches the requirements specified on the bottom of the device. (See Specifications for detailed power supply specifications.) Obtain the appropriately rated power supply before continuing with troubleshooting. L'utilisation d'une alimentation électrique mal évaluée peut endommager l'appareil ou l'empêcher de fonctionner comme spécifié. Avant le dépannage, assurez-vous que l'alimentation électrique utilisée pour alimenter l'appareil correspond aux exigences spécifiées au bas de l'appareil. (Voir Spécifications pour les spécifications détaillées de l'alimentation.) Procurez-vous l'alimentation électrique appropriée avant de poursuivre le dépannage.
Charging via the Power Pack
Verifone offers the optional power supply (VPN PWR087-300-01-A) to connect the device directly to a power outlet and to charge the battery.
Insert the USB-C plug into the USB-C port of the T650t device.
Plug the AC power pack into a wall outlet or powered surge protector.
TIP: To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector.
Charging with the Folio
Verifone also offers wireless charging accessories that can be connected to the optional power supply (VPN PWR087-300-01-A) to charge the T650t device when fitted with the Folio accessory.
Insert the USB-C plug into the USB-C port of the wireless charging accessory.
Plug the AC power pack into a wall outlet or powered surge protector.
Set the rear cover of the Folio-equipped T650t device against the front face of the wireless charger.
WARNING Do not plug the power pack into an outdoor outlet or operate the device outdoors.
During a transaction, disconnecting the power by removing the battery or unplugging the device from a wall power while at very low battery charge may cause transaction data files not yet stored in the device memory to be lost.
Ne branchez pas le bloc d'alimentation sur une prise extérieure et n'utilisez pas l'appareil à l'extérieur.
Au cours d'une transaction, débrancher l'alimentation en retirant la batterie ou en débranchant l'appareil de l'alimentation murale alors que la batterie est très faible peut entraîner la perte des fichiers de données de transaction non encore stockés dans la mémoire de l'appareil.
Upon startup, the T650t device loads its application, displays the Verifone copyright screen, and shows a unique copyright screen.
Examining Connection Port
The device has dedicated input/output connectors: Ethernet, RS-232, USB-A, USB-C and DC power.
To Connect the Terminal Power Supply
Insert the power supply cable into the T650t device and plug the other end to the power supply.
TIP: To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector.
To Connect the Terminal to a PC
Insert the RS-232 cable to the T650t device and to the PC (Personal Computer).
To Connect the Device to the LAN
Insert the Ethernet cable to the T650t device and to the socket.
To Connect the Device to the External PINpad
Insert the USB-A cable to the T650t device and the external PINpad (P400).
To Connect the Device to the USB port
Insert the USB-C cable to the T650t device and USB-A to download.
Manual Startup
Hold the start button for about 3 seconds until the device displays the startup screen.
Manual Shutdown
Hold the start button for about 1 second until the message is displayed on the screen. Touch the "Off" selection to turn off.
Loading a Paper Roll in Device
Install a paper roll before you can start transactions that require a receipt.
The T650t stand uses a roll of 58 mm x 50 mm, single-ply, thermal-sensitive paper.
A pink out-of-paper indicator line appears on the edge of the paper before the end of the roll. After this line appears, there is enough paper remaining on the roll to perform at least one more transaction.
CAUTION Poor-quality paper can jam the printer and create excessive paper dust. To place order for high-quality Verifone paper, refer to Accessories and Cables. Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper. Never load a roll of paper with folds, wrinkles, tears, or holes at the edges. Un papier de mauvaise qualité peut bloquer l'imprimante et créer une poussière de papier excessive. Pour passer commande de papier Verifone de haute qualité, reportez-vous à Accessoires et documentation. Conservez le papier thermique dans un endroit sec et sombre. Manipulez le papier thermique avec précaution : les chocs, la friction, la température, l'humidité et les huiles affectent la couleur et les caractéristiques de stockage du papier. Ne chargez jamais un rouleau de papier présentant des plis, des rides, des déchirures ou des trous sur les bords.
To Install a Paper Roll
Hold both sides of the paper door, which is on the upper corner of the device and open the paper door by pulling outside (see below figure).
Remove any partial roll of paper in the tray.
Loosen the glued leading edge of the new paper roll or remove the protective strip. Unwind the paper roll past any glue residue.
Hold the roll so that paper feeds from the top of the roll.
Pull the paper past the printer door.
Align the printer paper to the tabs to the paper guides and hold the paper up when closing the door.
With the printer paper extending outside, close the printer door by swinging upward until the door clicks shut, allowing the printer paper to extend outside the printer door.
Using the Smart Card Reader
Insert the smart card to proceed with the EMV transaction. EMV supports credit card and debit card transactions.
To Conduct a Smart Card Transaction
Position the smart card with the contacts facing upward (see illustration below).
Insert the card into the reader slot in a smooth, continuous motion until it sits firmly.
Wait for the application to indicate a completed transaction before removing the card. Premature card removal invalidates the transaction.
Using the Magnetic Card Reader
Use the magnetic stripe reader to perform credit and debit card transactions.
Using a Smart Card Reader - Debit or Credit Card Transaction
Position the card with the magnetic stripe facing backward.
To ensure a proper read of the magnetic swipe card, insert the magnetic card from the side of the device, as shown in the illustration below.
Swipe the card through the magnetic card reader.
CTLS Transaction
The T650t device supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card against the surface of the display.
Camera/QR Code Reader
The T650t device extends the use of the countertop device by providing the capabilities for barcode and OCR (Optical Character Recognition) scanning.
Wi-Fi/BT Support
The T650t device includes an integrated WLAN (Wireless Local Area Network) RF (Radio Frequency) transceiver for Wireless LAN (Local Area Network) systems with advanced power management, and an integrated radio transceiver for Bluetooth wireless systems.
Bluetooth Support
Supports BR/EDR (Basic Rate/Enhanced Data Rate) and LE (Low Energy).
Wireless Transaction
The T650t device supports wireless transactions.
External and Optional Devices
Multiple cable configurations are provided for the T650t device that supports peripheral devices designed for use with electronic point-of-sale systems such as ECR (Electronic Cash Register), cash drawer, barcode scanner, external keyboard, weighing scale, external printer, external speakers, battery, and a USB connection.
CAUTION Remove the power cord from the multiport cable before connecting any peripheral device. Reconnect the power cord only after you have finished connecting the peripheral device(s). Retirez le cordon d'alimentation du câble multiport avant de connecter un périphérique. Rebranchez le cordon d'alimentation uniquement après avoir terminé de connecter le(s) périphérique(s).
Last updated
Was this helpful?