For the complete documentation index, see llms.txt. This page is also available as Markdown.

Device Setup

This chapter describes the setup procedure for the UX700 ML in the following sections:

Contactless Considerations

The contactless antenna is located around the display. Ensure that metallic objects, such as the frame case, are kept at a minimum distance of 20 mm from the edge of the device.

Selecting Unit Location

Use the following guidelines when selecting a location for your device.

  • Select a location convenient for the customer.

  • Avoid dusty, hot, or damp locations.

  • To minimize data reading or writing errors, pick a location free from magnetic interference. Choose a spot a safe distance away from objects or units that generate magnetism.

Choosing Mounting Location

Choose a mounting location that has good access to both card insertion into the chip reader and has enough space to swipe the card through the MSR reader.

NOTE The front panel of the device meets the IP53 standards.

Unpacking the Shipping Carton

Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The device is a secure product. Tampering causes it to cease to function or to operate in an unsecured manner. See how to identify signs of tampering in section Periodic Inspection.

1

Validate the authenticity of the sender

Validate the authenticity of the sender by verifying the shipping tracking number and other information located on the product order paperwork.

2

Remove and inspect the shipping carton box

Remove and inspect the shipping carton box. The carton box includes the following:

  • Device

  • 2 screws

3

Remove all plastic wrapping

Remove all plastic wrapping from the device and components.

4

Remove the protective film

Remove the clear protective film from the display.

5

Save the shipping carton

Save the shipping carton and packing material for future repacking or moving of the device.

Periodic Inspection

Periodically inspect the terminal for possible tampering. Signs of tampering include:

  • Wires protruding out of the device.

  • Foreign objects inserted into the smart card slot or magnetic stripe slot.

  • Any bumps in the casing below the mag stripe slot and any noticeable additional mag stripe head from the side.

  • Signs of damage to the tamper-evident labels.

  • A Tamper Warning message on the device display.

If any device is found to have been tampered with, please remove it from service immediately, keep it available for a potential forensic investigation, and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see Verifone Service and Support.

Inspecting the Connection Port

The device has a dedicated port that routes down to connect to the IO block (Orange Dongle).

To Connect the Terminal Power Supply

The UX700 ML device can be powered from two different PSUs used in different connection modes. One from the IO HUB (PWR159-002-01-B (4-pin plug)) and another from the IO block (Orange Dongle) (PWR445-001-01-A (DC jack)). The cables used for the IO HUB and IO Block (Orange Dongle) are CBL900-003-01-A and CBL184-700-05-A (Orange Cable), respectively.

Figure 5 — UX700 ML — IO Block (Orange Dongle) connection
Figure 6 — EDL switch

TIP To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector.

To Enable Service Switch

This service switch is used to select safe boot for the Android processor.

Service switch:

During power-up, press and hold the service switch to access the Android Processor boot loader. Or press the service switch to start the Android Sysmode application.

Service switch

EDL (emergency download) switch:

This switch is used to access the Android Processor Emergency Download mode.

NOTE: These switches should be used only by the authorised service centers.

Disconnecting Cables

To disconnect cables, use the same steps described above in reverse. If exchanging cables, use Verifone-approved cables. See Accessories and Documentation for cable part numbers and ordering information.

Mounting the Device

Use the following procedure to mount the UX700 ML to a stand base.

To mount the unit

  • Insert the cable from below the stand base as shown in Figure 7-1.

  • Pull the cable up and insert it into the hole of the stand base as shown in Figure 7-2.

  • Insert the cable into the UX700 ML port as shown in Figure 7-3.

  • UX700 ML device can now be connected to the stand base as shown in Figure 7-4.

  • Tighten the screws as shown in Figure 7-5 (A), and put the cover back to the stand base as shown in Figure 7-5 (B).

  • Close the cover of the stand base and tighten the two screws below the stand base as shown in Figure 7-6.

Figure 7 — Mounting the UX700 ML

Connecting to the IO Block (Orange Dongle)

IO Block (Orange Dongle) can be ordered separately. There are four ports on the IO block (Orange Dongle), two LAN ports, one charging port, and a USB-C port to insert the orange cable.

To Connect to the IO Block (Orange Dongle)

  • Connect one end of the cable (Orange Cable) to the IO block (Orange Dongle) as shown in Figure 8-A.

  • Rotate the cable screw clockwise as shown in Figure 8-B.

  • Connect the other end of the cable to the UX700 ML device.

Figure 8 — Connecting to the IO Block (Orange Dongle)

Using the Smart Card Reader

Insert the smart card to proceed with the EMV transaction. EMV supports credit card and debit card transactions.

To Conduct a Smart Card Transaction

1

Position the smart card

Position the smart card with the contacts facing upward (see Figure 9).

2

Insert the card

Insert the card into the reader slot in a smooth, continuous motion until it seats firmly.

3

Wait for transaction completion

Wait for the application to indicate a completed transaction before removing the card. Premature card removal invalidates the transaction.

Figure 9 — Inserting a smart card

Using the Device

Card transaction procedures vary depending on the application. Verify the proper procedure with your application provider before performing a card transaction.

Using the Multi-Card Reader

The UX700 ML supports magnetic stripe cards as well as smart cards. Use the following steps in conducting UX700 ML card transactions.

1

Position the card

Position the card with the magnetic stripe facing backward.

2

Insert the card

To ensure a proper read of the magnetic stripe card, insert the magnetic card from the side of the device, as shown in Figure 10.

Figure 10 — Using the multi-card reader
3

Swipe the card

Swipe the card through the magnetic card reader.

NOTE: With magnetic stripe cards, swiping completes the transaction.

  1. If using a card, insert the card and follow the on-screen instructions before removing the card.

Using the CTLS Reader

The UX700 ML device supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card on the surface of the display on the contactless logo.

Figure 11 — Using the CTLS reader

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