> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/android-devices/ux700-series/ux700-ml/ux700-ml-installation-guide/maintenance-and-cleaning.md).

# Maintenance and Cleaning

The UX700 ML device has no user-maintainable parts. It can, however, be cleaned.

## General Care

Your device is a product of superior design and should be treated with care. The following suggestions will help you protect your warranty coverage.

* Prior to installation keep the UX700 ML inside its protective covering.
* Do not drop the device as rough handling could potentially damage the device.
* Keep the device from any small or loose items that could accidentally enter the device.
* Do not attempt to open the device as this will cause a security alert and render the device inoperable.

These suggestions apply equally to your device, or any of its attachments, or accessories. If your device is not working properly, then take it to the nearest authorized service facility for servicing or replacement. For your safety, have this device serviced only by a Verifone-authorized service provider.

## Cleaning and sanitizing

The device should be gently cleaned using a dampened micro-fiber cloth with a drop or two of mild soap, improper cleaning could cause cosmetic damage to the device which is not covered under the device warranty.

Do not use the following as they can be detrimental to the plastic housing of the device:

* Solvents or abrasive cleaners
* Bleach, thinners, and ketone-based solvents
* Spray disinfectant or put liquid sanitizer directly onto the device, apply to a cloth and wipe the device
* Ultra Violet Light Cleaning

## Smart Card Reader Cleaning

* The SCR should be cleaned regularly (once per week is recommended.)
* The SCR can be cleaned with the Verifone cleaning card (Part Number: 02746-02.)
* Inspect the card slot for any debris.
* Clean the card slot following the instructions on the cleaning card.

## Magnetic Stripe Cleaning

* The MSR should be cleaned regularly (once per week is recommended.)
* The MSR can be cleaned with the Verifone cleaning card (Part Number: 02746-02.)

{% hint style="info" %}
**NOTE** If using a commercially available cleaning card use ONLY an approved MSR cleaning card made specifically for POS MSR card reader devices or Petroleum MSR card readers.
{% endhint %}


---

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