> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/android-devices/ux700-series/ux700/ux700-installation-guide/device-setup.md).

# Device Setup

This section outlines the setup procedures for the UX700 card reader and controller, covering the following segments:

* [Contactless Considerations](#contactless-considerations)
* [Selecting Unit Location](#selecting-unit-location)
* [Inside the Shipping Carton](#inside-the-shipping-carton)
* [Installing or Replacing SAM Cards](#installing-or-replacing-sam-cards)
* [Inspecting the Connection Port](#inspecting-the-connection-port)
* [Mounting the Device](#mounting-the-device)
* [Using the Smart Card Reader](#using-the-smart-card-reader)
* [Using the Device](#using-the-device)
* [CTLS Transaction](#ctls-transaction)

## Contactless Considerations

The contactless antenna is located around the display. Ensure that the metallic objects such as the frame case are kept at a minimum distance of 20 mm away from the edge of the device.

{% hint style="warning" %}
Using an enclosed metal frame may negatively affect contactless performance. *L'utilisation d'un cadre métallique fermé peut affecter négativement les performances sans contact.*
{% endhint %}

## Selecting Unit Location

Use the following guidelines when selecting a location for your device.

* Select a location convenient for the customer.
* Avoid dusty, hot, or damp locations.
* To minimize data reading or writing errors, pick a location free from magnetic interference. Choose a spot a safe distance away from objects or units that generate magnetism.

### Choosing Mounting Location

Choose a mounting location that has good access to both card insertion into the chip reader and has enough space to swipe the card through the MSR (Magnetic Stripe Card Reader) reader.

{% hint style="info" %}
The front panel of the device meets the IP65 standards for installation in outdoor environments.
{% endhint %}

## Inside the Shipping Carton

Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The device is a secure product. Tampering causes it to cease to function or to operate in an unsecured manner.

### Unpacking the Shipping Carton

To unpack the shipping carton:

{% stepper %}
{% step %}

#### Carefully inspect the shipping carton and its contents for possible tampering or damage.

Inspect the shipping carton and its contents for possible tampering or damage.
{% endstep %}

{% step %}

#### Validate the authenticity of the sender.

Validate the authenticity of the sender by verifying the shipping tracking number and other information located on the product order paperwork.
{% endstep %}

{% step %}

#### Remove and inspect the shipping carton box.

The carton box includes the following:

* Device
* Mounting frame

{% hint style="info" %}
Power supply and connectivity cables are shipped separately or depending upon the customer's requirements.
{% endhint %}
{% endstep %}

{% step %}

#### Remove all plastic wrapping from the device and components.

{% endstep %}

{% step %}

#### Remove the clear protective film from the display.

{% endstep %}

{% step %}

#### Inspect the terminal for possible tampering.

See how to identify signs of tampering in the section Periodic Inspection.
{% endstep %}
{% endstepper %}

### Periodic Inspection

Periodically inspect the terminal for possible tampering. Signs of tampering include:

* Overlays in the PIN pad area.
* Wires protruding out of the device.
* Foreign objects inserted into the smart card slot or magnetic stripe slot.
* Any bumps in the casing below the mag stripe slot and any noticeable additional mag stripe head from the side.
* Signs of damage to the tamper-evident labels.
* A Tamper Warning message on the device display.

If any device is found to have been tampered with, please remove it from service immediately, keep it available for a potential forensics investigation, and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see Verifone Service and Support.

## Installing or Replacing SAM Cards

You may need to install a Security Access Module (SAM) card or replace the old card. You can find three SAM slots and one Micro SD card slot on the UX700 (see Figure 2).

{% hint style="danger" %}
Do not use a tampered or damaged unit. The device comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately. *Ne pas utiliser un appareil qui a été altéré ou endommagé. Cet appareil est équipé d'étiquette d'inviolabilité. Si une étiquette ou d'un composant semble être endommagé, en aviser immédiatement la compagnie maritime et votre représentant Verifone ou prestataire de services.*
{% endhint %}

### To install or replace SAM cards

{% hint style="warning" %}
Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. *Respecter les précautions standard dans la manipulation d'appareils sensibles aux décharges électrostatiques. Les décharges électrostatiques peuvent endommager le matériel. Verifone recommande d'utiliser un bracelet anti-statique à la terre.*
{% endhint %}

{% stepper %}
{% step %}

#### Disconnect the device from all power sources.

{% endstep %}

{% step %}

#### Disconnect the device from any external devices.

{% endstep %}

{% step %}

#### Carefully slide the SAM card into the slot.

Align the card and carefully slide it into the slot until fully inserted.

<figure><img src="/files/lzGO1de8CuBWI7xt8s9G" alt=""><figcaption><p>Figure 2: Installing SAM Card</p></figcaption></figure>

{% hint style="info" %}

* The SAM card holders ensure that cards fit into the slots in only one way.
* The rectangular symbols show the SAM card's notched corners are always visible. These indicate which way the card notch should face before you insert the card into the SAM slot.
* The circular symbols indicate the SAM card slot numbers.
  {% endhint %}
  {% endstep %}

{% step %}

#### Install additional SAM cards in the available slots as necessary.

{% endstep %}
{% endstepper %}

## Inspecting the Connection Port

The device has dedicated input/output connectors: Ethernet, RS-232, USB-A, USB-B, and DC power.

### To Connect the Terminal Power Supply

The UX700 device can be powered from a PSU in the non-Verifone system or by a Verifone Power supply. It can be connected using a 4-pin or 6-pin plug.

<figure><img src="/files/iJL0NqEwxn1oOrGaq1Qi" alt="" width="188"><figcaption><p>Figure 3: UX700 Power Supply Connection</p></figcaption></figure>

**TIP** - To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector.

### To Connect the Terminal to a PC

There are two RS232 connections COM1 (Communications port) & COM2. Insert the RS-232 cable into the UX700 device and the PC.

<figure><img src="/files/kOxNL41Cd1PJ7ALzb4Gt" alt="" width="375"><figcaption><p>Figure 4: Connecting to a PC</p></figcaption></figure>

### To Connect the Device to the LAN

Insert the Ethernet cable to the UX700 device and the socket.

<figure><img src="/files/1mN1DhFwBJRwXl0MfWM9" alt="" width="188"><figcaption><p>Figure 5: Connecting to Ethernet Port</p></figcaption></figure>

### To Enable Service Switch

This service switch is used to select a safe boot for the Android processor.

<figure><img src="/files/tSWylmH7DpkP5ypeA7ss" alt="" width="188"><figcaption><p>Figure 6: Service Switches</p></figcaption></figure>

**Service switch:**

During power up, press and hold the service switch to access the Android Processor boot loader. Or press the service switch to start the Android Sysmode application.

**EDL (emergency download) switch:**

This switch is used to access the Android Processor Emergency Download mode.

{% hint style="info" %}
These switches should be used only by the authorised service centers.
{% endhint %}

### Disconnecting Cables

To disconnect cables, use the same steps described above in reverse. If exchanging cables, use Verifone-approved cables. See Accessories and Cables for cable part numbers and ordering information.

## Mounting the Device

Use the following procedure to mount the UX700 to a suitable mounting surface.

{% hint style="warning" %}
Ensure the mounting frame has a thickness between 2 mm and 14 mm. *Assurez-vous que le cadre de montage a une épaisseur comprise entre 2 mm et 14 mm.*
{% endhint %}

### To mount the unit

<figure><img src="/files/YyM0XXMHDcfUzPlKB7oR" alt="" width="563"><figcaption><p>Figure 7: Mounting the UX700</p></figcaption></figure>

Align the UX700 stud holes with the holes on the mounting surface.

{% stepper %}
{% step %}

#### Place the reader flush onto the mounting slot.

{% endstep %}

{% step %}

#### Secure the unit with M4 Washer and Screws.

Tighten the Screws using the recommended torque of 7.0 kg-cm (6.1 lbf.in).
{% endstep %}
{% endstepper %}

## Using the Smart Card Reader

Insert the smart card to proceed with the EMV transaction. EMV supports credit card and debit card transactions.

### To Conduct a Smart Card Transaction

{% stepper %}
{% step %}

#### Position the smart card with the contacts facing upward.

{% endstep %}

{% step %}

#### Insert the card into the reader slot in a smooth, continuous motion until it sits firmly.

{% endstep %}

{% step %}

#### Wait for the application to indicate a completed transaction before removing the card.

Premature card removal invalidates the transaction.

<figure><img src="/files/TiQddwfL2DZvntBjMExN" alt="" width="188"><figcaption><p>Figure 8: Inserting a Smart Card</p></figcaption></figure>
{% endstep %}
{% endstepper %}

## Using the Device

Card transaction procedures vary depending on the application. Verify the proper procedure with your application provider before performing a card transaction.

### Using the Multi-Card Reader

The UX700 supports magnetic stripe cards as well as smart cards. Use the following steps in conducting UX700 card transactions.

### To conduct a Card Transaction

{% stepper %}
{% step %}

#### Position the card with the magnetic stripe facing backward.

{% hint style="danger" %}
You will lose transaction data files not yet stored in memory if there is a disruption in the power supply during a transaction. *Vous allez perdre des fichiers de données de la transaction n'est pas encore en mémoire si il ya une perturbation dans l'alimentation lors d'une transaction.*
{% endhint %}
{% endstep %}

{% step %}

#### To ensure a proper read of the magnetic swipe card, insert the magnetic card from the side of the device, as shown in the illustration below.

{% endstep %}

{% step %}

#### Swipe the card through the magnetic card reader.

<figure><img src="/files/nIKbUG6OLvgarcvdEKqN" alt="" width="188"><figcaption><p>Figure 9: Using the Multi-Card Reader</p></figcaption></figure>

{% hint style="danger" %}
You will lose transaction data files not yet stored in memory if there is a disruption in power supply during a transaction. *Vous perdrez les fichiers de données de transaction non encore stockés en mémoire en cas de coupure d'alimentation électrique pendant une transaction.*
{% endhint %}

{% hint style="info" %}
These switches should be used only by the authorized service centers.
{% endhint %}
{% endstep %}

{% step %}

#### If using a card, insert the card and follow the on-screen instructions before removing the card.

{% hint style="warning" %}
When using a card, leave the card in the reader until the transaction is complete.

Premature card removal can void the transaction. *Lorsque vous utilisez une carte, laissez la carte dans le lecteur jusqu'à ce que la transaction est terminée.* *Retrait prématuré peut annuler la transaction.*
{% endhint %}
{% endstep %}
{% endstepper %}

## CTLS Transaction

The UX700 device supports contactless credit or debit card transactions. To perform a CTLS (Contactless) transaction, gently tap the card or hold the card on the surface of the display on the contactless logo.

<figure><img src="/files/y7WzC5TBLmTRYotwzR3L" alt="" width="563"><figcaption><p>Figure 10: Using the CTLS Reader</p></figcaption></figure>

### ATEX Notice

**Schedule of Limitations**

1. Under certain extreme circumstances, the non-metallic parts incorporated in the enclosure of this equipment may generate an ignition-capable level of electrostatic charge. Therefore, the equipment shall not be installed in a location where the external conditions are conducive to the build-up of electrostatic charge on such surfaces. In addition, the equipment shall only be cleaned with a damp cloth.
2. All connectors shall be connected or disconnected only when an explosive atmosphere isn't present.
3. PSCR and MSR connectors can be used only when an explosive atmosphere isn't present.
4. When installing the POS Terminal on the final product, the final product must ensure that the IP rating maintains at least IP54 and be verified by ExNB.
5. When installing the POS Terminal on the final product, appropriate protection is required to prevent the POS Terminal screen from being directly impacted by external forces.
6. The measured maximum temperature is 83.51°C on the PCB inside the POS Terminal. The final Temperature Class shall be determined in the final product.


---

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