> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/android-devices/v640-series/v640m/v640m-installation-guide/device-setup.md).

# Device Setup

This section outlines the setup procedures for the 640m, covering the following segments:

## 640m Installation Safety Instructions

Following are the guidelines used to select an ideal location for the terminal.

### Environmental Factors

* Do not use the unit where there is high heat, dust, humidity, moisture, caustic chemicals, or oils.
* Keep the unit away from direct sunlight and anything that radiates heat, such as a stove or a motor.

### Electrical Considerations

* Avoid using this product during electrical storms.
* Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment).
* Disconnect the device from its POS (Point-of-Sale) terminal before cleaning.

### Contactless Considerations

Avoid having metallic objects in the proximity of a contactless antenna. If you need to mount the terminal to vertical or inclined surfaces, use a flat, non-metallic mounting plate.

{% hint style="warning" %}
Never immerse the device in water.\
*Ne plongez jamais l'appareil dans l'eau.*
{% endhint %}

{% hint style="warning" %}
Using an enclosed metal frame or mount may negatively affect contactless performance.\
*L'utilisation d'un cadre ou d'un support métallique fermé peut affecter négativement les performances sans contact.*
{% endhint %}

## Inside the Shipping Carton

Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The terminal is a secure product. Tampering causes it to cease to function or to operate in an unsecured manner.

{% stepper %}
{% step %}

### Remove and inspect the contents

Remove and inspect the contents of the shipping carton. The terminal ships in multiple configurations. The carton may include all or any of the following:

* Device
* Connectivity cable

{% hint style="warning" %}
This device is a secure product and any tampering can cause it to cease to function or operate in an unsecured manner.\
*Cet appareil est un produit sécurisé et toute altération peut entraîner son arrêt de fonctionnement ou son fonctionnement non sécurisé.*
{% endhint %}

{% hint style="info" %}
Power supply, connectivity cubes and base modules are shipped separately or depending on customer requirements.
{% endhint %}
{% endstep %}

{% step %}

### Remove all plastic wrapping

Remove all plastic wrapping from the terminal and components.
{% endstep %}

{% step %}

### Remove the protective film

Remove the clear protective film from the display.
{% endstep %}

{% step %}

### Save the packing material

Save the shipping carton and packing material for future repacking or moving of the device.

{% hint style="danger" %}
Do not use a tampered or damaged unit. The unit comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately.\
*N'utilisez pas un appareil trafiqué ou endommagé. L'unité est équipée d'étiquettes inviolables. Si une étiquette ou un composant semble endommagé, veuillez en informer immédiatement la compagnie maritime et votre fournisseur de services Verifone.*
{% endhint %}
{% endstep %}
{% endstepper %}

## Device Features

Familiarize yourself with the features before continuing with the installation process:

<figure><img src="/files/IbCsuIgfWsyesvweyIja" alt="" width="375"><figcaption><p>Figure 2 – 640m Device features (front and side views with callouts)</p></figcaption></figure>

* The 640m device has a colored touch screen display.
* A smart card reader, Contactless Reader, and EMV.
* A 3.5 mm audio jack to facilitate accessibility for the visually impaired.
* Volume buttons to Increase/Decrease the volume.

## SAM/SIM and TF Cards

You may need to install one or more SAM/SIM and TF cards or replace the old cards.

### Installing or Changing TF Card

{% stepper %}
{% step %}

#### Turn off the terminal

Turn off the terminal.
{% endstep %}

{% step %}

#### Release the cover

Release the cover step (1) as shown in Figure 3.
{% endstep %}

{% step %}

#### Insert the card

Insert the card step (2) into the slot as shown in Figure 3.

<figure><img src="/files/hl6ZRjkluCYCHvNlN0pd" alt="" width="375"><figcaption><p>Figure 3 – TF/uSD card slot insertion diagram</p></figcaption></figure>

{% hint style="warning" %}
Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap.\
*Observez les précautions standard lors de la manipulation d'appareils sensibles aux décharges électrostatiques. Les décharges électrostatiques peuvent endommager l'équipement. Verifone recommande d'utiliser un bracelet antistatique mis à la terre.*
{% endhint %}
{% endstep %}
{% endstepper %}

### Installing or Changing SAM/SIM Card

{% stepper %}
{% step %}

#### Turn off the terminal

Turn off the terminal.
{% endstep %}

{% step %}

#### Place the terminal face down

Place the terminal face down on a soft and clean surface to protect the lens from scratches.
{% endstep %}

{% step %}

#### Insert the SIM/SAM door remover

Insert the SIM/SAM door remover into the groove in step 1 as shown in Figure 4.

<figure><img src="/files/m6qOXZf6Jpy2WMo33y76" alt="" width="375"><figcaption><p>Figure 4 – SIM/SAM card installation steps</p></figcaption></figure>
{% endstep %}

{% step %}

#### Release the cover

Insert the SIM/SAM door remover inside the groove and push forward to release the cover in step 2 and 4 as shown in Figure 4.
{% endstep %}

{% step %}

#### Do not push the remover behind

The inserted SIM/SAM door remover should not be pushed back. To release the cover, refer to step 3 in Figure 4.
{% endstep %}

{% step %}

#### Insert the cards

Place the SIM/SAM cards step (5) into the slot as shown in Figure 4.
{% endstep %}

{% step %}

#### Replace the cover

Place the cover back as shown in Figure 4.

{% hint style="info" %}
Insert the card with the card's gold contacts facing away from you, towards the unit.
{% endhint %}
{% endstep %}
{% endstepper %}

## Examining Connection Port

The 640m device has one primary USB-C port used for power and download.

<figure><img src="/files/8GJD4OKFXZyrP3DFDmPr" alt="" width="375"><figcaption><p>Figure 5 – 640m Primary USB-C port with power supply connections</p></figcaption></figure>

### Power Supply

Not all configurations and device contexts require the use of a power supply – Verifone ships the power supply with the terminal as required.

Contact your Verifone representative if you have changed the context in which the terminal is used or have questions about which power supply should be used.

{% hint style="warning" %}
Using an incorrectly rated power supply can damage the unit or cause it not to work properly. Use only a power pack with VPN PWR560-101- \* - A (see [Service and Support](/hardware-products/hardware/android-devices/v640-series/v640m/v640m-installation-guide/service-and-support.md) for detailed power supply specifications).\
*L'utilisation d'une alimentation électrique mal évaluée peut endommager l'appareil ou l'empêcher de fonctionner correctement. Utilisez uniquement un bloc d'alimentation avec VPN PWR560-101-\*-A (voir Service et assistance pour les spécifications détaillées de l'alimentation).*
{% endhint %}

Disconnect the power pack cord from the power outlet before connecting a power supply. Connect and route all cables between the terminal, ECR and PC before plugging the power pack cord into a wall outlet or surge protector.

## Using the Battery

The 640m device uses a Li-Polymer rechargeable battery. The battery is only replaceable by a repair center.

### Battery Features

The following are the features of the battery:

* Li-Polymer rechargeable battery.
* Battery charging supports a car charging mode.
* A safety circuit.
  * Prevents cell damage from overcharge, over-discharge, or overheating.
  * Activates when the battery is left in an unused device for an extended period.

{% hint style="info" %}

* Charge the 640m device for 4 hours before initial use.
* Conserve battery power by turning the 640m device off when not in use. Do not let the battery charge fall below 10% for an extended period of time as this may permanently diminish the battery capacity. Recharge the battery by attaching the USB-C end of the power pack to the device and plugging the other end of the power pack into a wall outlet.
  {% endhint %}

### Battery Life

Charging and discharging the battery will cause normal wear on the battery.

{% hint style="danger" %}
Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. Disconnecting power during a transaction can cause transaction data files not yet stored in memory to be lost.\
*Ne branchez pas le bloc d'alimentation sur une prise extérieure et n'utilisez pas le terminal à l'extérieur. La déconnexion de l'alimentation pendant une transaction peut entraîner la perte des fichiers de données de transaction non encore stockés en mémoire.*
{% endhint %}

{% hint style="info" %}
Verifone recommends installing a power surge protector to protect against possible damage caused by lightning strikes and electrical surges.
{% endhint %}

## Connecting the Terminal Power Pack

Connect the 640m device to the provided USB cable and insert the other end into any USB charger head for initial charging.

Each 640m device comes with a power supply cable; the USB-A to USB-C cable is used to connect the device directly to a USB outlet to charge the battery. The 640m unit is equipped with a USB-capable universal port.

{% hint style="danger" %}
Li-Polymer and Li-Ion batteries must be recycled or disposed of properly as per local guidelines/regulations.\
*Les batteries Li-Polymère et Li-Ion doivent être recyclées ou éliminées correctement conformément aux directives/réglementations locales.*
{% endhint %}

{% hint style="warning" %}
Using an incorrectly rated power supply may damage the device or cause it not to work as specified. Before troubleshooting, ensure that the power supply being used to power the device matches the requirements specified on the bottom of the device. (See [Specifications](/hardware-products/hardware/android-devices/v640-series/v640m/v640m-installation-guide/specifications.md) for detailed power supply specifications.) You can use any standard USB charger.\
*L'utilisation d'une alimentation électrique mal évaluée peut endommager l'appareil ou l'empêcher de fonctionner comme spécifié. Avant le dépannage, assurez-vous que l'alimentation électrique utilisée pour alimenter l'appareil correspond aux exigences spécifiées au bas de l'appareil. (Voir Spécifications pour les spécifications détaillées de l'alimentation.) Vous pouvez utiliser n'importe quel chargeur USB standard.*
{% endhint %}

{% hint style="danger" %}
Do not plug the power pack into an outdoor outlet or operate the device outdoors.

During a transaction, disconnecting the power by unplugging the device from a wall power while at a very low battery charge may cause transaction data files not yet stored in the device memory to be lost.

*Ne branchez pas le bloc d'alimentation sur une prise extérieure et ne faites pas fonctionner l'appareil à l'extérieur.*

*Au cours d'une transaction, débrancher l'alimentation en débranchant l'appareil d'une prise murale alors que la batterie est très faible peut entraîner la perte des fichiers de données de transaction non encore stockés dans la mémoire de l'appareil.*
{% endhint %}

### To Connect the Terminal Power Supply

Insert the USB-C to the 640m and USB-A port to the power supply or Desktop. See Figure 5.

{% hint style="info" %}
**TIP:** To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector.
{% endhint %}

### Manual Startup

Hold the start button for about 3 seconds until the device displays the startup screen.

### Manual Shutdown

Hold the start button until the power menu is displayed on the screen. Touch the "Power Off" soft key to turn it off.

{% hint style="info" %}
The screen is blank when the device has no power.
{% endhint %}

## Smart Card Reader

The smart card transaction procedure can vary depending on the application. Verify the proper procedure with your application provider before performing a smart card transaction.

<figure><img src="/files/jkVheb1ZQjFPLYjBUn04" alt="" width="227"><figcaption><p>Figure 6 – Using the Smart Card Reader</p></figcaption></figure>

### Conducting a Smart Card Transaction

To conduct a smart card transaction:

1. Position the smart card with the gold contacts facing upward.
2. Insert the card into the smart card reader slot in a smooth, continuous motion until it sits firmly.
3. Remove the card when the display indicates the transaction is completed.

{% hint style="warning" %}
Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction.
{% endhint %}

## Contactless Transactions

The 640m supports contactless transactions through an integrated contactless module. The terminal only becomes active for contactless smart card transactions when initialized by an application.

<figure><img src="/files/0eXnuMOCnHeSxhSdENvR" alt="" width="357"><figcaption><p>Figure 7 – Contactless Transaction tap area</p></figcaption></figure>

### Performing Contactless Transactions

To perform a contactless smart card transaction:

1. Gently tap the card onto or hold the card (within 4 cm) against the surface of the display where the contactless logo appears.
2. An activated LED (Light-Emitting Diode) visual on the display accompanied by a short beep sound indicates a successful transaction.

## Wi-Fi/BT Support

The 640m device includes an integrated WLAN RF transceiver for Wireless LAN systems with advanced power management, and an integrated radio transceiver for Bluetooth wireless systems.

### Bluetooth Support

Supports 4.2 BLE(Bluetooth Low Energy).

### Wireless Transaction

The 640m device supports wireless transactions.


---

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