Device Setup
This section outlines the setup procedures covering the following segments.
Device Location
The following are the guidelines used to select an ideal location for the device.
Ease of Use
The e280/e280s V2 is a portable lightweight device that is styled to easily fit into your pocket.
Easily accept payments anywhere, any type, including mobile wallets and alternative payment methods.
Environmental Factors
Select a flat support surface, such as a countertop or table, to keep the device. Please store your e280/e280s V2 device in a dry area:
Operating temperature is 0 to 45 degrees (32°C to 113°F).
Storage temperature is -20 to 60 degrees (-4°F to 140°F).
Select a location convenient for both the merchant and the cardholder.
Keep the device away from direct sunlight and anything that radiates heat, such as a stove or motor.
Do not use the device where there is high heat, dust, humidity, moisture, caustic chemicals, or oils.
The device is not waterproof or dustproof and is intended for indoor use only. Any damage to the unit from exposure to rain or dust may void any warranty.
L'appareil n'est ni étanche ni étanche à la poussière et est destiné à une utilisation en intérieur uniquement. Tout dommage causé à l'appareil par une exposition à la pluie ou à la poussière peut annuler toute garantie.
Personal Security Considerations
The e280 device can be used as a handover device. Always exercise extreme caution while processing the transaction, especially during the PIN entry session.
Hand over the e280 device directly to the cardholder for PIN entry.
Encourage the cardholder to hold the e280 device as close as possible to secure the data entry.
Electrical Considerations
Avoid using this product during electrical storms.
Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment).
Avoid using the device near water or in moist conditions.
Do not use the device near water, including a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool to avoid shock or damage.
N'utilisez pas l'appareil à proximité de l'eau, y compris d'une baignoire, d'un lavabo, d'un évier de cuisine ou d'une buanderie, dans un sous-sol humide ou à proximité d'une piscine pour éviter tout choc ou dommage.
Inside the Shipping Carton
Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage to the devices. The e280 device is a secure product and any tampering may cause it to cease functioning or to operate in a secure way.
Inspect the device
Inspect the device for possible tampering. See Periodic Inspection.
Do not use a tampered or damaged device. This device comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately.
N'utilisez pas un appareil altéré ou endommagé. Cet appareil est équipé d'étiquettes inviolables. Si une étiquette ou un composant semble endommagé, veuillez en informer immédiatement la compagnie maritime et votre fournisseur de services Verifone.
Periodic Inspection
Periodically inspect the device for possible tampering. Signs of tampering include:
Overlays in the PIN pad area.
Wires protruding out of the device.
Foreign objects inserted into the smart card slot or magnetic stripe slot.
Any bumps in the casing below the magnetic stripe slot and any noticeable additional magnetic stripe head from the side.
Signs of damage to the tamper-evident labels.
A Tamper Warning message appearing on the device display.
If any device is found to be tampered with, please remove it from service immediately, keep it available for potential forensics investigation, and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see the Service and Support section.
Device Features
Familiarize yourself with the features before continuing with the installation process.
Front Panel
The front panel includes the following features:
The e280/e280s V2 device has a colored capacitive-touch LCD Display.
A smart card reader is built into the bottom of the device to process smartcard-based debit or credit transactions. For directions on how to use a smart card, see Using the Smart Card Reader.
A magnetic card reader is built into the top part of the device for performing debit or credit card transactions. The card can be swiped from either direction. To ensure a proper read of the magnetic swipe card, insert the magnetic card from left to right, with the magnetic stripe facing the back, using the proper direction, with the magnetic stripe facing up. For directions on how to use a magnetic card, see Using the Magnetic Card Reader.
Examining Connection Port
The e280 device has one primary USB-C port for power-up and download.
Using the Battery
The e280 device uses a single-cell Li-ion battery. The internal logic of the battery prevents both overcharging and undercharging (a fault condition in which the battery level goes well below the minimum acceptable charge and the battery becomes unusable).
Battery Features
The following are the features of the battery:
Single Li-ion cell.
A safety circuit that:
Prevents cell damage from overcharge, over-discharge, or overheating.
Activates when the battery is left in an unused device for extended periods.
Battery Behavior (No Power Pack)
The device shifts to power pack mode and starts automatically when the e280 device is connected to a non-battery power source, regardless of the battery charge state.
Manual Startup
Hold the start button for about 10 seconds until the device displays the startup screen.
Manual Shutdown
Hold the start button for about 10 seconds until the message is displayed on the screen. Touch the "Off" selection to turn off.
Connecting the Terminal Power Pack
Connect the e280 device to the provided USB cable and insert the other end into any USB charger head for initial charging.
Using an incorrectly rated power supply may damage the device or cause it not to work as specified. Before troubleshooting, ensure that the power supply being used to power the device matches the requirements specified on the bottom of the device. (See Specifications for detailed power supply specifications.) You can use any standard USB charger.
L'utilisation d'une alimentation électrique mal évaluée peut endommager l'appareil ou l'empêcher de fonctionner comme spécifié. Avant le dépannage, assurez-vous que l'alimentation électrique utilisée pour alimenter l'appareil correspond aux exigences spécifiées au bas de l'appareil. (Voir Spécifications pour les spécifications détaillées de l'alimentation électrique.) Vous pouvez utiliser n'importe quel chargeur USB standard.
Do not plug the power pack into an outdoor outlet or operate the device outdoors. During the transaction, disconnecting the power by unplugging the device from a wall power while at a very low battery charge may cause transaction data files not yet stored in the device memory to be lost.
Ne branchez pas le bloc d'alimentation sur une prise extérieure et ne faites pas fonctionner l'appareil à l'extérieur. Pendant la transaction, débrancher l'alimentation en débranchant l'appareil d'une prise murale alors que la batterie est très faible peut entraîner la perte des fichiers de données de transaction non encore stockés dans la mémoire de l'appareil.
Each e280 device comes with a power supply cable, a USB-C cable is used to connect the device directly to the USB outlet for charging the battery. The e280 device is equipped with USB universal input.
To Connect the Terminal Power Supply
Charging the Battery
Once you unpack the e280/e280s V2 device, connect the power pack to the unit for eight hours or until fully charged.
Charge the e280/e280s V2 device for eight hours before initial use.
In case the device is tampered with and the main battery fails to charge, the extra battery provided with the e280/e280s V2 device will power the security of the device. This extra battery has a life of 2 years.
Ensure not to store the device for more than 1 week without charging, else the secondary battery gets discharged in turn reducing the life of the battery.
Disconnecting and unplugging the device power pack will reduce the life of the coin cell battery and might not recharge. You might have to replace the battery if the battery is drained.
Conserve the battery power by turning the e280/e280s V2 device off when not in use. Do not let the battery charge fall below 10% for an extended period-of-time as this may permanently reduce the battery capacity. Recharge the battery by attaching the USB-C end of the power pack to the device and plug the other end of the power pack into a wall outlet.
The e280 device automatically shuts down when the battery reaches the critically low charge state. In this case, the battery must be recharged for a minimum of half an hour before it can power the device. It may take several recharge attempts to reset the safety circuit when charging the battery that has been discharged below this critical state.
Battery Life
Charging and discharging the battery will reduce the life of the battery.
Do not dispose of the battery in a fire. Li-ion batteries must be recycled or disposed of properly. Do not dispose of Li-ion batteries in municipal waste sites.
Ne jetez pas la batterie au feu. Les batteries Li-ion doivent être recyclé ou éliminé correctement. Ne jetez pas les batteries Li-ion dans les décharges municipales.
Using the Smart Card Reader
Insert the smart card to proceed with the EMV transaction. EMV supports credit card and debit card transactions.
Using the Magnetic Card Reader
Use the magnetic stripe reader to perform credit and debit card transactions.
CTLS Transaction
The e280 device supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card against the surface of the display.
Using the Barcode
The e280s V2 device supports a barcode scanner. To scan the barcode, press the first button located on the left side of the device.
Wi-Fi/BT Support
The e280/e280s V2 device includes an integrated WLAN (Wireless Local Area Network) RF (Radio Frequency) transceiver for Wireless LAN (Local Area Network) systems with advanced power management and an integrated radio transceiver for Bluetooth wireless systems.
Bluetooth Support
Supports BR/EDR (Basic Rate/Enhanced Data Rate) and LE (Low Energy).
Wireless Transaction
The e280/e280s V2 device supports wireless transactions.
MFi Support
The e280/e280s V2 device is MFi-certified. MFi (Made for iPod, iPhone, iPad) means Apple has certified that product for use with specific iOS devices via interfaces such as lightning connector, Bluetooth, Wi-Fi etc.
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