> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/engage-devices/exxx-series/e280-e280s/e280-e280s-installation-guide/device-setup.md). # Device Setup This section outlines the setup procedures covering the following segments. ## Device Location The following are the guidelines used to select an ideal location for the device. ### Ease of Use * The e280/e280s V2 is a portable lightweight device that is styled to easily fit into your pocket. * Easily accept payments anywhere, any type, including mobile wallets and alternative payment methods. ### Environmental Factors * Select a flat support surface, such as a countertop or table, to keep the device. Please store your e280/e280s V2 device in a dry area: * Operating temperature is 0 to 45 degrees (32°C to 113°F). * Storage temperature is -20 to 60 degrees (-4°F to 140°F). * Select a location convenient for both the merchant and the cardholder. * Keep the device away from direct sunlight and anything that radiates heat, such as a stove or motor. * Do not use the device where there is high heat, dust, humidity, moisture, caustic chemicals, or oils. {% hint style="warning" %} The device is not waterproof or dustproof and is intended for indoor use only. Any damage to the unit from exposure to rain or dust may void any warranty. \ *L'appareil n'est ni étanche ni étanche à la poussière et est destiné à une utilisation en intérieur uniquement. Tout dommage causé à l'appareil par une exposition à la pluie ou à la poussière peut annuler toute garantie.* {% endhint %} ### Personal Security Considerations The e280 device can be used as a handover device. Always exercise extreme caution while processing the transaction, especially during the PIN entry session. * Hand over the e280 device directly to the cardholder for PIN entry. * Encourage the cardholder to hold the e280 device as close as possible to secure the data entry. ### Electrical Considerations * Avoid using this product during electrical storms. * Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment). * Avoid using the device near water or in moist conditions. {% hint style="danger" %} Do not use the device near water, including a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool to avoid shock or damage. *N'utilisez pas l'appareil à proximité de l'eau, y compris d'une baignoire, d'un lavabo, d'un évier de cuisine ou d'une buanderie, dans un sous-sol humide ou à proximité d'une piscine pour éviter tout choc ou dommage.* {% endhint %} ## Inside the Shipping Carton Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage to the devices. The e280 device is a secure product and any tampering may cause it to cease functioning or to operate in a secure way. {% stepper %} {% step %} ### Inspect the carton Carefully inspect the shipping carton and its contents for possible tampering or damage. {% endstep %} {% step %} ### Verify the sender Verify the shipping tracking number and order paperwork. {% endstep %} {% step %} ### Inspect the device contents Remove and inspect the following items: * e280 unit * USB-C to USB-A cable {% hint style="info" %} Verifone ships variants of e280 and e280s V2 devices for different markets. Your unit may have different options or accessories described in this section. {% endhint %} {% endstep %} {% step %} ### Remove the wrapping Remove all plastic wrapping from the device and other components. {% endstep %} {% step %} ### Remove the display film Remove the clear protective film from the display. {% endstep %} {% step %} ### Inspect the device Inspect the device for possible tampering. See [Periodic Inspection](#periodic-inspection). {% endstep %} {% step %} ### Save the packing materials Save the shipping carton and packing material for future repacking or moving. {% endstep %} {% endstepper %} {% hint style="warning" %} Do not use a tampered or damaged device. This device comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately. *N'utilisez pas un appareil altéré ou endommagé. Cet appareil est équipé d'étiquettes inviolables. Si une étiquette ou un composant semble endommagé, veuillez en informer immédiatement la compagnie maritime et votre fournisseur de services Verifone.* {% endhint %} ### Periodic Inspection Periodically inspect the device for possible tampering. Signs of tampering include: * Overlays in the PIN pad area. * Wires protruding out of the device. * Foreign objects inserted into the smart card slot or magnetic stripe slot. * Any bumps in the casing below the magnetic stripe slot and any noticeable additional magnetic stripe head from the side. * Signs of damage to the tamper-evident labels. * A Tamper Warning message appearing on the device display. * If any device is found to be tampered with, please remove it from service immediately, keep it available for potential forensics investigation, and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see the [Service and Support](/hardware-products/hardware/engage-devices/exxx-series/e280-e280s/e280-e280s-installation-guide/service-and-support.md) section. {% hint style="info" %} * Charge the e280/e280s V2 device for eight hours before first use. * The e280/e280s V2 includes an embedded, non-rechargeable coin-cell battery that powers the device’s security circuitry if the main battery fails to charge. The coin-cell battery has a service life of approximately two years. * Charge the device periodically to prevent the secondary battery from fully discharging, which may reduce its service life. {% endhint %} ## Device Features Familiarize yourself with the features before continuing with the installation process.

Figure 2: e280 and e280s V2 Device Features (Front Panel)

### Front Panel The front panel includes the following features: * The e280/e280s V2 device has a colored capacitive-touch LCD Display. * A smart card reader is built into the bottom of the device to process smartcard-based debit or credit transactions. For directions on how to use a smart card, see [Using the Smart Card Reader](#using-the-smart-card-reader). * A magnetic card reader is built into the top part of the device for performing debit or credit card transactions. The card can be swiped from either direction. To ensure a proper read of the magnetic swipe card, insert the magnetic card from left to right, with the magnetic stripe facing the back, using the proper direction, with the magnetic stripe facing up. For directions on how to use a magnetic card, see [Using the Magnetic Card Reader](#using-the-magnetic-card-reader). ## Examining Connection Port The e280 device has one primary USB-C port for power-up and download.

Figure 3: The e280s V2 Primary USB-C Port

## Using the Battery The e280 device uses a single-cell Li-ion battery. The internal logic of the battery prevents both overcharging and undercharging (a fault condition in which the battery level goes well below the minimum acceptable charge and the battery becomes unusable). ### Battery Features The following are the features of the battery: * Single Li-ion cell. * A safety circuit that: * Prevents cell damage from overcharge, over-discharge, or overheating. * Activates when the battery is left in an unused device for extended periods. {% hint style="info" %} * Disconnecting and unplugging the device power pack reduces the life of the coin cell battery, which does not recharge and must be replaced if drained. * Conserve battery power by turning the e280 device off when not in use. Do not let the battery charge fall below 10% for an extended period of time as this may permanently diminish the battery capacity. Recharge the battery by attaching the USB-C end of the power pack to the device and plugging the other end of the power pack into a wall outlet. {% endhint %} ## Battery Behavior (No Power Pack) The device shifts to power pack mode and starts automatically when the e280 device is connected to a non-battery power source, regardless of the battery charge state. ### Manual Startup Hold the start button for about 10 seconds until the device displays the startup screen. {% hint style="info" %} Once the device is powered up, the Verifone ADK MAC screen is displayed. {% endhint %} ### Manual Shutdown Hold the start button for about 10 seconds until the message is displayed on the screen. Touch the "Off" selection to turn off. {% hint style="info" %} The screen is blank when the device has no power. {% endhint %} ## Connecting the Terminal Power Pack Connect the e280 device to the provided USB cable and insert the other end into any USB charger head for initial charging. {% hint style="warning" %} Using an incorrectly rated power supply may damage the device or cause it not to work as specified. Before troubleshooting, ensure that the power supply being used to power the device matches the requirements specified on the bottom of the device. (See [Specifications](/hardware-products/hardware/engage-devices/exxx-series/e280-e280s/e280-e280s-installation-guide/specifications.md) for detailed power supply specifications.) You can use any standard USB charger. *L'utilisation d'une alimentation électrique mal évaluée peut endommager l'appareil ou l'empêcher de fonctionner comme spécifié. Avant le dépannage, assurez-vous que l'alimentation électrique utilisée pour alimenter l'appareil correspond aux exigences spécifiées au bas de l'appareil. (Voir Spécifications pour les spécifications détaillées de l'alimentation électrique.) Vous pouvez utiliser n'importe quel chargeur USB standard.* {% endhint %} {% hint style="danger" %} Do not plug the power pack into an outdoor outlet or operate the device outdoors. During the transaction, disconnecting the power by unplugging the device from a wall power while at a very low battery charge may cause transaction data files not yet stored in the device memory to be lost. *Ne branchez pas le bloc d'alimentation sur une prise extérieure et ne faites pas fonctionner l'appareil à l'extérieur. Pendant la transaction, débrancher l'alimentation en débranchant l'appareil d'une prise murale alors que la batterie est très faible peut entraîner la perte des fichiers de données de transaction non encore stockés dans la mémoire de l'appareil.* {% endhint %} Each e280 device comes with a power supply cable, a USB-C cable is used to connect the device directly to the USB outlet for charging the battery. The e280 device is equipped with USB universal input. ### To Connect the Terminal Power Supply {% stepper %} {% step %} #### Connect the e280 Insert the USB-C plug into the e280 USB-C port.

Figure 4: e280s V2 Power Supply Connection

{% endstep %} {% step %} #### Connect power Plug the USB cable into a USB wall outlet or a standard USB power supply. {% endstep %} {% endstepper %} {% hint style="info" %} **TIP:** To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector. {% endhint %} ## Charging the Battery Once you unpack the e280/e280s V2 device, connect the power pack to the unit for eight hours or until fully charged. * Charge the e280/e280s V2 device for eight hours before initial use. * In case the device is tampered with and the main battery fails to charge, the extra battery provided with the e280/e280s V2 device will power the security of the device. This extra battery has a life of 2 years. * Ensure not to store the device for more than 1 week without charging, else the secondary battery gets discharged in turn reducing the life of the battery. * Disconnecting and unplugging the device power pack will reduce the life of the coin cell battery and might not recharge. You might have to replace the battery if the battery is drained. * Conserve the battery power by turning the e280/e280s V2 device off when not in use. Do not let the battery charge fall below 10% for an extended period-of-time as this may permanently reduce the battery capacity. Recharge the battery by attaching the USB-C end of the power pack to the device and plug the other end of the power pack into a wall outlet. * The e280 device automatically shuts down when the battery reaches the critically low charge state. In this case, the battery must be recharged for a minimum of half an hour before it can power the device. It may take several recharge attempts to reset the safety circuit when charging the battery that has been discharged below this critical state. ### Battery Life Charging and discharging the battery will reduce the life of the battery. {% hint style="danger" %} Do not dispose of the battery in a fire. Li-ion batteries must be recycled or disposed of properly. Do not dispose of Li-ion batteries in municipal waste sites. *Ne jetez pas la batterie au feu. Les batteries Li-ion doivent être recyclé ou éliminé correctement. Ne jetez pas les batteries Li-ion dans les décharges municipales.* {% endhint %} ## Using the Smart Card Reader Insert the smart card to proceed with the EMV transaction. EMV supports credit card and debit card transactions. {% stepper %} {% step %} ### Position the card Position the smart card with the contacts facing upward, as shown in Figure 5. {% endstep %} {% step %} ### Insert the card Insert the card into the reader slot in one smooth, continuous motion. Ensure it sits firmly. {% endstep %} {% step %} ### Wait for completion Wait for the application to confirm the transaction. Do not remove the card early. {% endstep %} {% endstepper %}

Figure 5: Inserting a Smart Card

## Using the Magnetic Card Reader Use the magnetic stripe reader to perform credit and debit card transactions. {% stepper %} {% step %} ### Position the card Position the card with the magnetic stripe facing backward. {% endstep %} {% step %} ### Insert the card Insert the magnetic card from the top of the device. Swipe it from left to right, as shown in Figure 6.

Figure 6: Using Magnetic Stripe Card

{% endstep %} {% step %} ### Swipe the card Swipe the card through the magnetic card reader. {% endstep %} {% endstepper %} ## CTLS Transaction The e280 device supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card against the surface of the display.

Figure 7: Using the CTLS Reader

## Using the Barcode The e280s V2 device supports a barcode scanner. To scan the barcode, press the first button located on the left side of the device.

Figure 8: Using the Barcode Reader

## Wi-Fi/BT Support The e280/e280s V2 device includes an integrated WLAN (Wireless Local Area Network) RF (Radio Frequency) transceiver for Wireless LAN (Local Area Network) systems with advanced power management and an integrated radio transceiver for Bluetooth wireless systems. ### Bluetooth Support Supports BR/EDR (Basic Rate/Enhanced Data Rate) and LE (Low Energy). ### Wireless Transaction The e280/e280s V2 device supports wireless transactions. ### MFi Support The e280/e280s V2 device is MFi-certified. MFi (Made for iPod, iPhone, iPad) means Apple has certified that product for use with specific iOS devices via interfaces such as lightning connector, Bluetooth, Wi-Fi etc. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.verifone.com/hardware-products/hardware/engage-devices/exxx-series/e280-e280s/e280-e280s-installation-guide/device-setup.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.