> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/engage-devices/m4xx-series/m440/m440-quick-installation-guide.md).

# M440 Quick Installation Guide

This guide takes the M424/M440 from the box to its first transaction: fitting the SAM cards, connecting power and communications, attaching the privacy shield, and accepting a payment.

Before you begin, confirm you have all devices, cables, and accessories listed below.

## What's in the Box

<table data-view="cards"><thead><tr><th>Item</th><th>Description</th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h3>M440 Terminal</h3></td><td>The payment terminal, with colour display, PIN pad, and contactless reader.</td><td><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FVJ4YZ81f2auRCdTEneZP%2Fbox-1-terminal.png?alt=media&amp;token=b6dabcbb-161d-45b4-bca0-26aa9bf7f319">box-1-terminal.png</a></td></tr><tr><td><h3>Multiport Cable and Connection Box</h3></td><td>Carries power and communications to the terminal.</td><td data-object-fit="contain"><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F3BCSi7QD9hn4v3tDfi7u%2Fbox-2-power-supply.png?alt=media&amp;token=b1b9812a-f49b-4202-ad83-b8f794de578e">box-2-power-supply.png</a></td></tr><tr><td><h3>Power Supply Unit</h3></td><td>Mains adapter that plugs into the connection box.</td><td data-object-fit="contain"><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FyyTxJb5kX6sytGuCuvbv%2Fbox-3-power-adapter.png?alt=media&amp;token=b9d3db56-f6f0-48b4-a006-14e071beccad">box-3-power-adapter.png</a></td></tr><tr><td><h3>Mounting Screw</h3></td><td>Secures the back cover once the cabling is in place.</td><td data-object-fit="contain"><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FdG0dnVQhgexuUzDqfsR4%2Fbox-4-screws.png?alt=media&amp;token=058799e3-45df-4981-8819-8169a9436ae6">box-4-screws.png</a></td></tr></tbody></table>

## Quick Setup Guide

{% stepper %}
{% step %}

### Insert the SAM Cards

Open the back of the terminal and fit the SAM cards before connecting anything.

{% stepper %}
{% step %}

#### Remove the back cover

Turn the terminal face down and slide the back cover away from the terminal in the direction of the arrow.

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FagmGpI029jgQL6MEHgNu%2Fstep-2-1.png?alt=media&amp;token=f9b1f507-0c84-4328-872d-56ad98d883c5" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Fit the SAM cards

Slide the SAM cards into the two slots revealed under the cover, as shown in the enlarged view: slot A is SAM 2 and slot B is SAM 1.

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2Fqbukp95dCXlUM8OYnsLr%2Fstep-2-2.png?alt=media&amp;token=b9c645c3-9cb1-47c8-bbfe-ffbb5f32143f" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Connect Power and Communications

Cable the terminal, then close the back cover over the cable.

{% stepper %}
{% step %}

#### Connect the cable and power supply

Plug the multiport cable into the connector on the back of the terminal (A); the enlarged view (B) shows the connector fully seated. Connect the power supply to the connection box (C), then plug the power supply into a mains outlet.![](https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FjLBaUrzXNqYltzD7Lfca%2Fstep-3-1.png?alt=media\&token=80e9b06f-6a6b-4a23-ac6b-57ca0a0f8c2d)
{% endstep %}

{% step %}

#### Refit and secure the back cover

Slide the back cover back onto the terminal with the cable running through the cut-out (A), then secure it with the supplied screw (B).

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2Fu9Eb7hOsB52KNbcfVuqU%2Fstep-3-2.png?alt=media&amp;token=765cbd17-e513-416b-a3d4-9e069ee9ce8d" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Connect the Terminal to a Network

Connect the terminal wirelessly to your network router, or pair it with a mobile device over Bluetooth.
{% endstep %}

{% step %}

### Fit the Privacy Shield

Assemble the privacy shield and seat it over the PIN pad.

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F6f9DzGAo9TsvBmsbMfGU%2Fstep-4.png?alt=media&amp;token=b1d89bf5-2064-40aa-9ed4-ce10e3ad6ca8" alt="" width="375"><figcaption></figcaption></figure>

{% stepper %}
{% step %}

#### Assemble the privacy shield

Fold both side panels of the privacy shield inward and push the tab into its slot until it engages.

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FciTl1qLABAj2eLZhWLvY%2Fstep-5-1.png?alt=media&amp;token=24ac6121-5eea-46ed-85d2-cf1624463c93" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Fit the shield to the terminal

Lower the assembled shield over the PIN pad and press it down on both sides until it seats.

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2Flgj1eUKMdpBGNuLk3GSa%2Fstep-5-2.png?alt=media&amp;token=b80ec9cf-684d-406b-8d03-06183ca84e7e" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Take a Payment

The terminal accepts magnetic stripe, chip, and contactless cards.

{% stepper %}
{% step %}

#### Swipe a magnetic stripe card

Swipe the card through the magnetic stripe reader on the right-hand side of the terminal.

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FQlRJmyprl1qXzrPmXxVg%2Fstep-6-1.png?alt=media&amp;token=0aec243c-dd09-4fb0-847d-1456c43efec7" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Insert a chip card

Insert the card chip first, face up, into the slot at the front of the terminal below the PIN pad.

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FdUKK9iF2BGexb3sHqBm3%2Fstep-6-2.png?alt=media&amp;token=f0d0e73b-8c39-4842-b5fa-229c5665888a" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Tap a contactless card

Hold the card flat over the contactless symbol above the PIN pad until the terminal reads it.

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F80ZGAwNMxsEi1DrwwXvH%2Fstep-6-3.png?alt=media&amp;token=d5943e39-ab93-4c21-89ad-a8ae5b8af49c" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}
{% endstepper %}

## Full Installation Guide

For full device setup details, product information, and troubleshooting steps, refer to the [M424 Installation Guide](/hardware-products/hardware/engage-devices/m4xx-series/m424/m424-installation-guide.md).


---

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