Maintenance

The MX 900 Series terminal has no user-maintainable parts. The smart card implementation is a proprietary hardware solution that has no serviceable parts.

Cleaning the Terminal

To clean the terminal, use a clean cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner.

Never use thinner, trichloroethylene, or ketone-based solvents as they may deteriorate plastic or rubber parts. Do not spray cleaners or other solutions directly onto the display.

Cleaning the Display Screen

The following is the display screen cleaning method:

Do NOT spray cleaners or other solutions directly onto the display.

1. Use neutral non-scrubbing detergent or isopropyl alcohol on a clean soft cloth to clean the screen surface.
2. Prevent using any kind of chemical solvent, acidic or alkali solution.
3. Apply the Touch Panel cleaning solution to the cloth first then wipe the surface of the touch panel.

Magnetic Stripe Cleaner

The following is the MSR cleaning method:

Dirt can lead to magnetic stripe card reading problems. The magnetic stripe reader (MSR) should be cleaned on a regular basis (daily to once a week depending on usage) using commercially available card reader cleaning cards or Verifone part number 02746-02.

If using a commercially available cleaning card use ONLY an approved MSR cleaning card made specifically for POS MSR Card reader terminals or Petroleum MSR card readers.

Smart Card Reader

Do not attempt to clean the smart card reader. Doing so may void the warranty. For smart card reader service, contact your Verifone distributor or service provider.