P400/P400 Plus/P400 Dual MSR Installation Guide

This guide is the primary source of information for setting up the P400/P400 Plus/P400 Dual MSR device.

Audience

This guide is intended for the users involved in P400/P400 Plus/P400 Dual MSR device installation.

Organization

This guide is organized as follows:

• Device Overview — Provides an overview of the P400/P400 Plus/P400 Dual MSR device.
• Device Setup — Provides instructions on configuring the P400/P400 Plus/P400 Dual MSR device.
• Specifications — Provides the power requirements and dimensions of the P400/P400 Plus/P400 Dual MSR device.
• Maintenance and Cleaning — Explains how to maintain the device.
• Service and Support — Furnishes information on contacting local Verifone representatives or service providers, as well as details on ordering accessories or documentation from Verifone.
• Accessories and Cables — Provides the range of accessories and cables with corresponding part numbers.
• Troubleshooting Guidelines — Provides guidance for addressing issues that may arise during device installation.

Related Documentation

To learn more about the P400/P400 Plus/P400 Dual MSR device, refer to the following documents associated with the Verifone Part Numbers (VPNs).

Document	VPN
P400 and P400 Plus Certifications and Regulations	DOC435-001-EN
P400 Quick Installation Guide	DOC435-002-EN
P400 Stylus Quick Installation Guide	DOC435-007-EN
P200/P400 Reference Guide	DOC435-004-EN
P200/P400 Mounting Adapter Quick Installation Guide	DOC435-005-EN
Engage Low-Profile Privacy Shield Quick Installation Guide	DOC000-020-EN
Engage Standard Privacy Shield Quick Installation Guide	DOC000-021-EN

Conventions

The following table describes the conventions and provides examples of their use.

Convention	Meaning	Example
Blue	Text in blue indicates terms that are cross-referenced.	See Conventions.
NOTE	The bulb icon is used to highlight important information.	If exchanging cables use a Verifone-approved cable.
CAUTION	The caution symbol indicates possible hardware or software failure or loss of data.	Avoid placing metallic objects at the front of the card reader.
WARNING	The lightning symbol is used as a warning when bodily injury might occur.	For safety, do not string cables or cords across a walkway.

Document Reference: DOC435-012-EN-A, Revision A00 (Verifone Part Number)