Device Setup

This chapter describes the setup procedure for the V200t, in the following sections:

Selecting Location

Use the following guidelines to select the best location for the V200t device.

To Select a Location

Choose a location convenient for both merchant and client:

• Far from heavy metal objects,
• A flat support surface such as a countertop or a table,
• Near a power outlet and the terminal or computer that connects to the V200t.

For safety, do not string cables or cords across a walkway.

Environmental Factors

• Do not use the unit where there is high heat, dust, humidity, moisture, or caustic chemicals or oils.
• Keep the unit away from direct sunlight and anything that radiates heat, such as a stove or a motor.
• Do not use the V200t outdoors.

The V200t is not waterproof or dustproof and is intended for indoor use only. Any damage to the unit from exposure to rain or dust can void any warranty.

Electrical Considerations

• Avoid using this product during electrical storms.
• Do not use the V200t unit near water or in moist conditions.
• Disconnect the device from its POS terminal before cleaning.

Due to risk of electrical shock or terminal damage, do not use the terminal near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during electrical storms. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, neon signs, high frequency or magnetic security devices, or electric motors).

Contactless Considerations

Avoid having metallic objects in proximity of the contactless antenna. If you need to mount the terminal to vertical or inclined surfaces, use a flat, non-metallic mounting plate.

Using an enclosed metal frame or mount may negatively affect contactless performance.

PIN Protection Measures

Use the following techniques to provide effective screening of PIN-entry devices (PEDs) during the PIN entry process. You can use these methods in combination, although in some cases a single method might suffice:

• Position the terminal on the check-in stand in such a way as to block visual observation of the PIN-entry process. Examples include:

  • Visual shields designed into the check-in stand. The shields may be solely for shielding purposes, or may be part of the general check stand design.
  • Position the PED so that it is angled in such a way that PIN spying is difficult.
• Install the PED on an adjustable stand that allows consumers to swivel the terminal sideways and/or tilt it forwards/backwards to a position that makes visual observation of the PIN-entry process difficult.
• Position in-store security cameras so that the PIN-entry keypad is not visible.

The following table describes the two preferred mounting methods and the recommended measures to protect from PIN capture in four observation corridors:

Table 3: Mounting Methods and Protection Measures

Method	Cashier	Customer in Queue	Customers Elsewhere	On-site Cameras
Countertop with Swivel Stand	No Action Needed.	Customer positions PED	No action needed	Do not install within view of cameras
Countertop without stand	Position the PED to face away from the cashier. Use signage to block cashier's view.	Position the PED between customer and the next in queue. Install the optional privacy shield.	Privacy Shield Installed	Do not install within view of cameras

A swivel stand gives the cardholder freedom to position the V200t to optimize their viewing angle. If you are installing a swivel stand, you must include prompts in your application directing the cardholder to position the V200t strategically to restrict the view of other customers.

Additionally, you may wish to implement the following to further increase security during PIN entry.

• Offer PIN security literature at the point of sale
• Use signage to limit the view of the V200t to just that of the cardholder.

Unpacking the Shipping Carton

Carefully inspect the shipping carton and its contents for possible tampering or damage.

1. Remove the V200t unit from the shipping carton.

   The standard package contains the PIN pad, power pack, telephone cable, and printer paper roll. Refer to Accessories and Documentation for more information on related accessories.

Figure 4: V200t Box Contents

1. Remove any protective plastic wrap and place the unit on a table or countertop.
2. Remove the clear protective film from the display.
3. Replace all the packing materials, close the lid, and save the carton for repacking or moving the V200t unit in the future.

Do not use a unit that has been tampered with or otherwise damaged. This unit comes equipped with a tamper-evident label. If a label or component appears damaged, immediately notify the shipping company and your Verifone representative or service provider.

Installing or Replacing MSAM, Micro SD and SIM Cards

You may need to install or replace the Multiple Security Access Module (MSAM), Micro Secure Digital (SD) and Subscriber Identity Module (SIM) cards.

Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap.

Opening Card Compartment

1. Place the terminal face down on a soft and clean surface to protect the display from scratches.
2. Push the locking tab and swing out the compartment cover.
3. If it's already installed, remove the battery (VPN BPK470-001-01-A) to get better access to the card slots.

Figure 5: Accessing Cardholders

1. The MSAM, Micro SD and SIM cardholders are now accessible.

Changing or Installing MSAMs

To change or install MSAM cards:

1. Use steps 1 to 3 of Opening Card Compartment to get to the MSAM cardholder.
2. Remove the old card, if any, and insert the MSAM card carefully into the slot (with the gold contacts facing downward) until fully inserted.

Figure 6: Inserting MSAM Card

Insert the card with the card's gold contacts facing away from you, toward the unit. Take note of the notched edge on the MSAM card for quick orientation.

1. If you are finished replacing or inserting cards, replace the battery and lock the rear cover back in place.

Changing or Installing Micro SD Card

To change or install Micro SD cards:

1. Use steps 1 to 3 of Opening Card Compartment to get to the Micro SD cardholder.
2. Remove the old card, if any, and insert the Micro SD card carefully into the slot (with the gold contacts facing downward) until fully inserted.

Figure 7: Inserting Micro SD Card

Insert the card with the card's gold contacts facing away from you, toward the unit.

1. If you are finished replacing or inserting cards, replace the battery and lock the rear cover back in place.

Changing or Installing SIM Cards (for V200t Plus Only)

To change or install SIM cards in V200t Plus units:

1. Use steps 1 to 3 of Opening Card Compartment to get to the SIM cardholder.
2. Remove Micro SIM Adaptor as step A and insert Micro SIM (If it is not Nano SIM) as Step B.

Figure 8: Removing the Micro SIM Adaptor and insert Micro SIM

Insert the card with the card's gold contacts facing away from you, toward the unit. Take note of the notched edge on the SIM card for quick orientation.

1. Insert Nano SIM in Micro SIM Adaptor and install the Micro SIM Adaptor by carefully sliding it into the slot (with the gold contacts facing downward) until fully inserted.

Figure 9: Inserting the Nano SIM in Micro SIM Adaptor

Establishing Communication

You can connect the V200t to your network by using the following options:

• Connecting by Telephone Line
• Connecting by Ethernet Cable.

Connecting by Telephone Line

Connect the telephone cord to the communication port on the terminal, then route it directly to a telephone wall jack (see Figure 10). This is a direct connection and the line is dedicated to the terminal.

Figure 10: Direct Telephone Connection

To reduce the risk of fire, use only No. 26AWG or larger UL Listed or CSA Certified Telecommunication Line Cord.

Connecting by Ethernet Cable

Connect the ethernet cable to the ETH port on the terminal, then route it directly to a network jack (see Figure 11). This is a direct connection to your network.

Figure 11: Ethernet Connection

Loading Printer Paper

Before you can process transactions that require a receipt or record, you must install paper in the printer.

The V200t uses a roll of 57 mm wide x 40 mm, single-ply, thermal sensitive paper.

A pink out-of-paper indicator line appears on the edge of the paper before the end of the roll. After this line appears, there is enough paper remaining on the roll to conclude at least one more transaction.

Poor-quality paper can jam the printer and create excessive paper dust. Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper. Never load a roll of paper with folds, wrinkles, tears, or holes at the edges.

1. Unlock the paper compartment by pulling up the latch and swinging the door downwards.
2. Remove any partial roll of paper in the printer tray by lifting it up.
3. Loosen the glued leading edge of the new paper roll or remove the protective strip. Unwind the paper roll past any glue residue.
4. Hold the roll so the paper feeds from the bottom of the roll.
5. Load the paper roll as shown in Figure 12, with the edge of the paper on the top of the roll.

Figure 12: Opening Printer Door and Loading Paper Roll

1. Swing the paper roll cover until it clicks shut, allowing a small amount of paper (past the glue residue) to extend outside the printer door.

Figure 13: Closing Printer Door

Connecting Optional Devices

The V200t device supports some peripheral devices designed for use with electronic point-of-sale terminals.

Before connecting any peripheral device, remove the power plug from the terminal. Reconnect the power cord only after you are finished connecting the peripheral device(s). For complete information about peripheral installation and use, refer to the user documentation supplied with those devices.

Different terminals support different devices, so for more information about optional devices, please contact your Verifone distributor.

Optional Device Connections

You can connect several devices to your V200t. You can use the following cables for different types of device connections:

• RJ9 to DB9 cable (VPN CBL000-051-02-A)
• Multi-port coiled cable (VPN CBL470-006-02-A)

Make sure you replace the rear cover when all cables are installed. This provides some protection to the cables and connectors. Do not carry the terminal by the installed cables or pull the terminal about the by the cables. This may cause a cable to be removed or damage the cables.

Some devices (ECRs and some PIN pads) require a separate power source. Before connecting to any device, remove the power cord from the V200t unit.

Contact your Verifone representative or visit the online store at www.store.verifone.com for information on these devices.

Connecting the V200t to a PC

The following illustration shows how to connect the V200t to a computer via the Multi-Communication port using the RJ9 to DB9 cable (VPN CBL000-051-02-A).

Figure 14: Sample PC Connection

Connecting ECRs to the V200t

The V200t supports electronic cash registers (ECRs).

The following illustration shows how to make a peripheral connection to the Multi-Communication port using the RJ9 to DB9 cable (VPN CBL000-051-02-A).

Figure 15: Sample ECR Connection

Connecting Power Supply

Not all configurations and device contexts require the use of a power supply – Verifone ships the power supply unit with the terminal as required.

Contact your Verifone representative If you have changed the context in which the terminal is used or have questions about which power supply should be used.

Using an incorrectly rated power supply can damage the unit or cause it not to work properly. Use only a power pack with VPN PWR470-001-01-A (see Service and Support for detailed power supply specifications).

Disconnect the power pack cord from the power outlet before connecting a power supply. Connect and route all cables between the terminal, ECR, and PC before plugging the power pack cord into a wall outlet or surge protector.

Figure 16: Connecting the Power Pack

Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. Disconnecting power during a transaction can cause transaction data files not yet stored in memory to be lost.

When the terminal has power and an application is loaded, the application starts after the initial Verifone copyright screen and displays a unique copyright screen. If no application is loaded, DOWNLOAD NEEDED appears on the display after the initial Verifone copyright screen.

Verifone recommends installing a power surge protector to protect against possible damage caused by lightning strikes and electrical surges.

Smart Card Reader

The smart card transaction procedure can vary depending on the application. Verify the proper procedure with your application provider before performing a smart card transaction.

Figure 17: Using the Smart Card Reader

Conducting a Smart Card Transaction

1. Position the smart card with the gold contacts facing upward.
2. Insert the card into the smart card reader slot in a smooth, continuous motion until it seats firmly.
3. Remove the card when the display indicates the transaction is completed.

   Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction.

Magnetic Stripe Card Reader Use

The V200t has a magnetic card reader that uses a triple track stripe reader. This gives the unit greater reliability over a wide range of swipe speeds and operating environments.

Figure 18: Using the Magnetic Stripe Card Reader

Conducting a Credit/Debit Card Transaction

To conduct a credit or debit card transaction:

1. Position a magnetic card with the stripe facing the keypad.
2. Swipe it through the magnetic card reader.

Contactless Transactions

The V200t supports contactless transactions through an integrated contactless module. The terminal only becomes active for contactless smart card transactions when initialized by an application.

Figure 19: Contactless Transaction

Performing Contactless Transactions

1. Gently tap the card onto or hold the card (within 4 cm) against the surface of the display where the contactless logo appears.
2. An activated LED visual on the display accompanied by a short beeping sound indicates a successful transaction.

See Contactless Considerations for more information.

Periodic Inspection

Periodically inspect the terminal for possible tampering. Signs of tampering may include:

• Wires protruding from the device.
• Foreign objects inserted into the smart card or mag stripe slot.
• Signs of damage to the tamper-evident label.
• Warning message on the device display.

If any device is found in tamper state, please remove it immediately from service. Keep it available for potential forensic investigation, and notify your company security officer and your local Verifone representative or service provider. For more information on contacting Verifone, refer to Service and Support.