> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/engage-devices/vxxx-series/v205c/v205c-installation-guide/device-setup.md). # Device Setup This section outlines the setup procedures for the V205c device covering the following segments: ## Selecting Location Use the following guidelines to select the best location for the V205c device. **To Select a Location** Choose a location convenient for both merchant and client: * Far from heavy metal objects. * A flat support surface such as a countertop or a table. * Near a power outlet and the terminal or computer that connects to the V205c. {% hint style="danger" %} For safety, do not string cables or cords across a walkway. *Par mesure de sécurité, ne pas les câbles de chaîne ou de cordons à travers une passerelle.* {% endhint %} ### Environmental Factors * Do not use the unit where there is high heat, dust, humidity, moisture, or caustic chemicals or oils. * Keep the unit away from direct sunlight and anything that radiates heat, such as a stove or a motor. * Do not use the V205c outdoors. {% hint style="warning" %} The V205c is not waterproof or dustproof and is intended for indoor use only. Any damage to the unit from exposure to rain or dust can void any warranty. *Le V205c n'est ni étanche ni étanche à la poussière et est destiné à une utilisation en intérieur uniquement. Tout dommage causé à l'appareil par une exposition à la pluie ou à la poussière peut annuler toute garantie.* {% endhint %} ### Electrical Considerations * Avoid using this product during electrical storms. * Do not use the V205c unit near water or in moist conditions. * Disconnect the device from its POS terminal before cleaning. {% hint style="danger" %} Due to the risk of electrical shock or terminal damage, do not use the terminal near water, including a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during electrical storms. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, neon signs, high-frequency or magnetic security devices, or electric motors). *En raison du risque de choc électrique ou d'endommagement des bornes, n'utilisez pas le terminal à proximité d'eau, notamment d'une baignoire, d'un lavabo, d'un évier de cuisine ou d'une buanderie, dans un sous-sol humide ou à proximité d'une piscine. Évitez d'utiliser ce produit pendant des orages électriques. Évitez les endroits à proximité d'appareils électriques ou d'autres appareils qui provoquent des fluctuations de tension excessives ou émettent du bruit électrique (par exemple, climatiseurs, enseignes au néon, dispositifs de sécurité haute fréquence ou magnétiques ou moteurs électriques).* {% endhint %} ### Contactless Considerations Avoid having metallic objects in proximity of the contactless antenna. If you need to mount the terminal to vertical or inclined surfaces, use a flat, non-metallic mounting plate. {% hint style="warning" %} Using an enclosed metal frame or mount may negatively affect contactless performance. *L'utilisation d'un cadre métallique fermé ou de montage peut affecter négativement contact performance.* {% endhint %} ## PIN Protection Measures Use the following techniques to provide effective screening of PIN-entry devices (PEDs) during the PIN-entry process. You can use these methods in combination, although in some cases a single method might suffice: * Position the terminal on the check-in stand in such a way as to block visual observation of the PIN-entry process. Examples include: * Visual shields designed into the check-in stand. The shields may be solely for shielding purposes or may be part of the general check stand design. * Position the PED so that it is angled in such a way that PIN spying is difficult. * Install the PED on an adjustable stand that allows consumers to swivel the terminal sideways and/or tilt it forward/backward to a position that makes visual observation of the PIN-entry process difficult. * Position in-store security cameras so that the PIN-entry keypad is not visible. The following table describes the two preferred mounting methods and the recommended measures to protect from PIN capture in four observation corridors: | Method | Cashier | Customer in Queue | Customers Elsewhere | On-site Cameras | | ---------------------------- | ------------------------------------------------------------------------------------ | -------------------------------------------------------- | ------------------------------------ | ------------------------------------- | | Countertop with Swivel Stand | No Action Needed. | Customer positions PED | No action needed | Do not install within view of cameras | | Countertop without stand | Position the PED to face away from the cashier. Use signage to block cashier's view. | Position the PED between customer and the next in queue. | Install the optional privacy shield. | Do not install within view of cameras | {% hint style="info" %} A swivel stand gives the cardholder freedom to position the V205c to optimize their viewing angle. If you are installing a swivel stand, you must include prompts in your application directing the cardholder to position the V205c strategically to restrict the view of other customers. {% endhint %} Additionally, you may wish to implement the following to further increase security during PIN-entry. * Offer PIN security literature at the point of sale. * Use signage to limit the view of the V205c to just that of the card holder. A flat support surface such as a countertop or a table. ## Unpacking Shipping Carton Carefully inspect the shipping carton and its contents for possible tampering or damage. 1. Remove the V205c unit from the shipping carton. The standard package contains the PIN pad, power pack, telephone cable, and printer paper roll. Refer to [Accessories and Cables](/hardware-products/hardware/engage-devices/vxxx-series/v205c/v205c-installation-guide/accessories-and-cables.md) for more information on related accessories.

Figure 4: V205c Box Contents

2. Remove any protective plastic wrap and place the unit on a table or countertop. 3. Remove the clear protective film from the display. 4. Replace all the packing materials, close the lid, and save the carton for repacking or moving the V205c unit in the future. {% hint style="danger" %} Do not use a unit that has been tampered with or otherwise damaged. This unit comes equipped with tamper-evident label. If a label or component appears damaged, immediately notify the shipping company and your Verifone representative or service provider. *Ne pas utiliser un appareil qui a été altéré ou endommagé. Cet appareil est équipé d'étiquette d'inviolabilité. Si une étiquette ou d'un composant semble être endommagé, en aviser immédiatement la compagnie maritime et votre représentant Verifone ou prestataire de services.* {% endhint %} ## Installing or Replacing MSAM and Micro SD Cards You may need to install or replace the multiple security access module (MSAM), Micro Secure Digital (SD) cards. {% hint style="warning" %} Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. *Respecter les précautions standard dans la manipulation d'appareils sensibles aux décharges électrostatiques. Les décharges électrostatiques peuvent endommager le matériel. Verifone recommande d'utiliser un bracelet anti-statique à la terre.* {% endhint %} ### Opening Card Compartment Use the following steps to get access to the MSAM and Micro SD card compartment: 1. Place the terminal face down on a soft and clean surface to protect the display from scratches. 2. Push the locking tab and swing out the compartment cover.

Figure 5: Accessing Cardholders

3. The MSAM and Micro SD cardholders are now accessible. ### Changing or Installing MSAMs To change or install MSAM cards: 1. Use steps 1 to 2 of the [Opening Card Compartment](/hardware-products/hardware/engage-devices/vxxx-series/v205c/v205c-installation-guide/device-setup.md#opening-card-compartment) to get to the MSAM card holder. 2. Remove the old card, if any, and insert the MSAM card carefully into the slot (with the gold contacts facing downward) until fully inserted.

Figure 6: Inserting MSAM Card

3. If you are finished replacing or inserting cards, put the rear cover back in place. {% hint style="info" %} Insert the card with the card's gold contacts facing away from you, toward the unit. Take note of the notched edge on the MSAM card for quick orientation. {% endhint %} ### Changing or Installing Micro SD Card To change or install Micro SD cards: 1. Use steps 1 to 2 of the [Opening Card Compartment](/hardware-products/hardware/engage-devices/vxxx-series/v205c/v205c-installation-guide/device-setup.md#opening-card-compartment) to get to the Micro SD cardholder. 2. Remove the old card, if any, and insert the Micro SD card carefully into the slot (with the gold contacts facing downward) until fully inserted.

Figure 7: Inserting Micro SD Card

3. If you are finished replacing or inserting cards, put the rear cover back in place. {% hint style="info" %} Insert the card with the card's gold contacts facing away from you, toward the unit. {% endhint %} ## Establishing Communication You can connect the V205c to your network by using the following options: * Connecting by Telephone Line * Connecting by Ethernet Cable ### Connecting by Telephone Line Connect the telephone cord to the communication port on the terminal, then route it directly to a telephone wall jack (see Figure 8). This is a direct connection and the line is dedicated to the terminal.

Figure 8: Direct Telephone Connection

{% hint style="danger" %} To reduce the risk of fire, use only No. 26AWG or larger UL Listed or CSA Certified Telecommunication Line Cord. *Pour réduire le risque d'incendie, utilisez uniquement un cordon de ligne de télécommunication n° 26AWG ou plus homologué UL ou certifié CSA.* {% endhint %} ### Connecting by Ethernet Cable Connect the ethernet cable to the ETH (Ethernet) port on the terminal, then route it directly to a network jack (see Figure 9). This is a direct connection to your network.

Figure 9: Ethernet Connection

## Loading Printer Paper Before you can process transactions that require a receipt or record, you must install paper in the printer. The V205c uses a roll of 57 mm wide x 40 mm, single-ply, thermal-sensitive paper. A pink out-of-paper indicator line appears on the edge of the paper before the end of the roll. After this line appears, there is enough paper remaining on the roll to conclude at least one more transaction. {% hint style="warning" %} Poor-quality paper can jam the printer and create excessive paper dust. Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper. Never load a roll of paper with folds, wrinkles, tears, or holes at the edges. *Un papier de mauvaise qualité peut bloquer l'imprimante et créer une poussière de papier excessive. Conservez le papier thermique dans un endroit sec et sombre. Manipulez le papier thermique avec précaution : les chocs, la friction, la température, l'humidité et les huiles affectent la couleur et les caractéristiques de stockage du papier. Ne chargez jamais un rouleau de papier présentant des plis, des rides, des déchirures ou des trous sur les bords.* {% endhint %} 1. Unlock the paper compartment by pulling up the latch and swinging the door downwards.

Figure 10: Loading Printer Paper

2. Remove any partial roll of paper in the printer tray by lifting it up. 3. Loosen the glued leading edge of the new paper roll or remove the protective strip. Unwind the paper roll past any glue residue. 4. Hold the roll so the paper feeds from the top of the roll. 5. Load the paper roll as shown in Figure 10, with the edge of the paper on the top of the roll. 6. Swing the paper roll cover until it clicks shut, allowing a small amount of paper (past the glue residue) to extend outside the printer door. ## Connecting Optional Devices The V205c device supports some peripheral devices designed for use with electronic point-of-sale terminals. {% hint style="warning" %} Before connecting any peripheral device, remove the power plug from the terminal. Reconnect the power cord only after you are finished connecting the peripheral device(s). For complete information about peripheral installation and use, refer to the user documentation supplied with those devices. *Avant de connecter un périphérique, retirez la fiche d'alimentation du terminal. Rebranchez le cordon d'alimentation uniquement après avoir fini de connecter le(s) périphérique(s). Pour des informations complètes sur l'installation et l'utilisation des périphériques, reportez-vous à la documentation utilisateur fournie avec ces périphériques.* {% endhint %} Different terminals support different devices so for more information about optional devices, please contact your Verifone distributor. ### Optional Device Connections You can connect several devices to your V205c. You can use the following cables for different types of device connections: * RJ9 to DB9 cable (VPN CBL000-051-02-A) * Multi-port coiled cable (VPN CBL470-006-02-A) {% hint style="info" %} Make sure you replace the rear cover when all cables are installed. This provides some protection to the cables and connectors. Do not carry the terminal by the installed cables or pull the terminal about the by the cables. This may cause a cable to be removed or damage the cables. {% endhint %} {% hint style="warning" %} Some devices (ECRs and some PIN pads) require a separate power source. Before connecting to any device, remove the power cord from the V205c unit. *Certains appareils (ECR et certains claviers NIP) nécessitent une source d'alimentation distincte. Avant de vous connecter à un appareil, retirez le cordon d'alimentation de l'unité V205c.* {% endhint %} Contact your Verifone representative or visit the online store at [www.store.verifone.com](http://www.store.verifone.com/) for information on these devices. ### Connecting the V205c to a PC The following illustration shows how to connect the V205c to a computer via the RJ9 to DB9 port cable (VPN CBL000-051-02-A).

Figure 11: Sample PC Connection

### Connecting ECRs to the V205c The V205c supports ECRs. Contact your Verifone representative or visit the online store at [www.store.verifone.com](http://www.store.verifone.com/) for information on these devices. The following illustration shows how to make a peripheral connection to the ECR via RJ9 to DB9 port cable (VPN CBL000-051-02-A).

Figure 12: Sample ECR Connection

## Connecting Power Supply Not all configurations and device contexts require the use of a power supply Verifone ships the power supply unit with the terminal as required. Contact your Verifone representative If you have changed the context in which the terminal is used or have questions about which power supply should be used. {% hint style="warning" %} Using an incorrectly rated power supply can damage the unit or cause it not to work properly. Use only a power pack with VPN PWR470-001-01-A (see [Service and Support](/hardware-products/hardware/engage-devices/vxxx-series/v205c/v205c-installation-guide/service-and-support.md) for detailed power supply specifications). *L'utilisation d'une alimentation mal calibrée peut endommager l'appareil ou l'empêcher de fonctionner correctement. Utilisez uniquement un bloc d'alimentation avec VPN PWR470-001-01-A (voir Service et assistance pour les spécifications détaillées de l'alimentation).* {% endhint %} Disconnect the power pack cord from the power outlet before connecting a power supply. Connect and route all cables between the terminal, ECR, and PC before plugging the power pack cord into a wall outlet or surge protector.

Figure 13: Connecting the Power Pack

{% hint style="danger" %} Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. Disconnecting power during a transaction can cause transaction data files not yet stored in memory to be lost. *Ne branchez pas le bloc d'alimentation sur une prise extérieure et n'utilisez pas le terminal à l'extérieur. La déconnexion de l'alimentation pendant une transaction peut entraîner la perte des fichiers de données de transaction non encore stockés en mémoire.* {% endhint %} When the terminal has power and an application is loaded, the application starts after the initial Verifone copyright screen and displays a unique copyright screen. If no application is loaded, **DOWNLOAD NEEDED** appears on the display after the initial Verifone copyright screen. {% hint style="info" %} Verifone recommends installing a power surge protector to protect against possible damage caused by lightning strikes and electrical surges. {% endhint %} ## Smart Card Reader The smart card transaction procedure can vary depending on the application. Verify the proper procedure with your application provider before performing a smart card transaction.

Figure 14: Using the Smart Card Reader

### Conducting a Smart Card Transaction To conduct a smart card transaction: 1. Position the smart card with the gold contacts facing upward. 2. Insert the card into the smart card reader slot in a smooth, continuous motion until it sits firmly. 3. Remove the card when the display indicates the transaction is completed. {% hint style="warning" %} Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction. *Laissez la carte à puce dans le lecteur de carte jusqu'à ce que la transaction soit terminée. Une suppression prématurée peut annuler la transaction.* {% endhint %} ## Magnetic Stripe Card Reader Use The V205c has a magnetic card reader that uses a triple track stripe reader. This gives the unit greater reliability over a wide range of swipe speeds and operating environments.

Figure 15: Using the Magnetic Stripe Card Reader

### Conducting a Smart Card Transaction To conduct a credit or debit card transaction: 1. Position a magnetic card with the stripe facing the keypad. 2. Swipe it through the magnetic card reader. ## Contactless Transactions The V205c supports contactless transactions through an integrated contactless module. The terminal only becomes active for contactless smart card transactions when initialized by an application.

Figure 16: Contactless Transaction

### Performing Contactless Transactions To perform a contactless smart card transaction: 1. Gently tap the card onto or hold the card (within 4 cm) against the surface of the display where the contactless logo appears. 2. An activated LED (Light-Emitting Diode) visual on the display accompanied by a short beeping sound indicates a successful transaction. See [Contactless Considerations](/hardware-products/hardware/engage-devices/vxxx-series/v205c/v205c-installation-guide/device-setup.md#contactless-considerations) for more information. ## Periodic Inspection Periodically inspect the terminal for possible tampering. Signs of tampering may include: * Wires protruding from the device. * Foreign objects inserted into the smart card or mag stripe slot. * Signs of damage to the tamper-evident label. * Warning message on the device display. {% hint style="info" %} If any device is found in tamper state, please remove it immediately from service. Keep it available for potential forensic investigation, and notify your company security officer and your local Verifone representative or service provider. For more information on contacting Verifone, refer to [Service and Support](/hardware-products/hardware/engage-devices/vxxx-series/v205c/v205c-installation-guide/service-and-support.md). {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.verifone.com/hardware-products/hardware/engage-devices/vxxx-series/v205c/v205c-installation-guide/device-setup.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.