V400m Installation Guide

This guide is the primary source of information for setting up the V400m and V400m Bases.

Audience

This guide provides simple descriptions of the product features and information for installing and configuring V400m terminals and the V400m Charging and Full-Function Bases.

Organization

This guide is organized as follows:

• Device Overview - Provides an overview of the V400m Terminal & Base.
• Device Setup - Provides instructions on configuring the V400m Terminal & Base.
• Specifications - Provides the power requirements and dimensions of the V400m Terminal & Base
• Maintenance and Cleaning - Explains how to maintain the device.
• Service and Support - Furnishes information on contacting local Verifone representatives or service providers, as well as details on ordering accessories or documentation from Verifone.
• Troubleshooting Guidelines - Provides guidance for addressing issues that may arise during device installation.
• Accessories and Cables - Provides the range of accessories and cables with corresponding part numbers.

Related Documentation

To learn more about the V400m Terminal & Base refer to the following documents associated with the Verifone Part Number (VPNs).

Document	Verifone Part Number
V400m Plus 3G Certifications and Regulations	DOC475-001-EN
V400m Quick Installation Guide	DOC475-002-EN
V400m Reference Guide	DOC475-004-EN
V400m B-Charging Quick Installation Guide	DOC475-006-EN
V400m B-FF Quick Installation Guide	DOC475-007-EN
V400m Base C and FF Certifications & Regulations Sheet	DOC475-011-EN
V400m Plus 4G Certifications and Regulations	DOC475-031-EN

Conventions

The following table describes the conventions and provides examples of their use.

Convention	Meaning	Example
Blue	Text in blue indicates terms that are cross-referenced.	See Conventions.
NOTE	The bulb icon is used to highlight important information.	If exchanging cables use a Verifone-approved cable.
CAUTION	The caution symbol indicates possible hardware or software failure or loss of data.	Avoid placing metallic objects at the front of the card reader.
WARNING	The lightning symbol is used as a warning when bodily injury might occur.	For safety, do not string cables or cords across a walkway.

Acronyms

Acronym	Definition
3DES	Triple Data Encryption Algorithm
AC	Alternating Current
ANSI	American National Standards Institute
cUL	Underwriters' Laboratories of Canada
DC	Direct Current
DUKPT	Derived Unique Key Per Transaction Method as defined in the VISA's POS Equipment Requirement: PIN processing and Data Authentication, International Version 1.0, August 1988
ECR	Electronic Cash Register
EMV	Europay, MasterCard, and Visa
HSPA	High Speed Packet Access
ISO	International Organization for Standardization
MRA	Merchandise Return Authorization
MSAM	Multiple Secure Access Module
LAN	Local Area Network
LCD	Liquid Crystal Display
LED	Light-Emitting Diode
LTE	Long-Term Evolution
PED	PIN Entry Device
PIN	Personal Identification Number
POS	Point-of-Sale
RS-232	Recommend Standard number 232
SAM	Secure Access Module
SD	Secure Digital
UL	Underwriters Laboratories
USB	Universal Serial Bus
VPN	Verifone Part Number

Document Reference: DOC475-003-EN-A, Revision A02 (Verifone Part Number)