> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/kiosks/k250/k250-quick-installation-guide.md).

# K250 Quick Installation Guide

This guide covers the hardware installation of the K250 in both chassis variants, K250 Extended and K250 Slim: opening the terminal, mounting it on a counter, and connecting the cable.

Before you begin, confirm you have all devices, cables, and accessories listed below.

## What's in the Box

<table data-view="cards"><thead><tr><th>Item</th><th>Description</th><th data-type="image">Image</th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td>K250 Terminal</td><td>Touchscreen terminal with card reader, supplied as either the Extended or the Slim chassis.</td><td></td><td data-object-fit="contain"><a href="/files/yfS2Zf13RfVe9dzEDTWT">/files/yfS2Zf13RfVe9dzEDTWT</a></td></tr><tr><td>Mounting Bolt</td><td>5/16"-18 bolt for securing the terminal to the counter.</td><td></td><td data-object-fit="contain"><a href="/files/1e0GIyVYQ0gdM3OqBqOw">/files/1e0GIyVYQ0gdM3OqBqOw</a></td></tr><tr><td>Key</td><td>Key for the lock on the side of the stand.</td><td></td><td data-object-fit="contain"><a href="/files/Q0fILbuzooem24ZPvo6x">/files/Q0fILbuzooem24ZPvo6x</a></td></tr></tbody></table>

## Quick Setup Guide

{% stepper %}
{% step %}

### Unpack the Terminal

Unpack the terminal and confirm the 5/16"-18 mounting bolt and the key are present. The guide covers both chassis variants, K250 Extended and K250 Slim.

<figure><img src="/files/k00Of8CoBztNk0kZekq2" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Open the Terminal

Follow the sub-steps for your chassis variant: 2.1 to 2.4 for the K250 Extended, 2.5 and 2.6 for the K250 Slim.

{% stepper %}
{% step %}

#### Release the rear cover (Extended)

Push the catch on the rear cover of the K250 Extended upward.

<figure><img src="/files/60CZhfclxZFdI4KeVUnU" alt="" width="158"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Swing the rear cover away (Extended)

Swing the rear cover down and away from the base to expose the module inside.

<figure><img src="/files/TIzsMsnN7QnqImuPP71j" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Unlock the stand (Extended)

Turn the key in the lock on the side of the stand (detail).

<figure><img src="/files/YeBrGq3kvpW2nkCX9U5N" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Lift the rear panel off (Extended)

Lift the rear panel upward and take it off the chassis to expose the internal assembly.

<figure><img src="/files/zSl1yT0vprIYkpeY3IbX" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Unlock the stand (Slim)

On the K250 Slim, turn the key in the lock on the side of the stand (detail).

<figure><img src="/files/1U2aOM4lB2JoV3vuzvTF" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Swing the cover away (Slim)

Swing the cover away from the stand.

<figure><img src="/files/d3YQtxrpLZEHNWcYlLqg" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Mount the Terminal on the Counter

{% stepper %}
{% step %}

#### Drill the counter

Drill the counter to the hole pattern shown, using the sizes and dimensions called out in the artwork (3/8"-4, 10.3 mm and 3.3 mm).

<figure><img src="/files/HaCSCh3jq3K64MkvtiOY" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Position the terminal and fit the mounting plate

Lower the terminal onto the drilled counter, then secure the mounting plate with four screws. The poster draws both sub-steps as a single illustration joined by the transfer arrow.

<figure><img src="/files/JxUbAilVIW0X79UlaGjI" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Tighten from beneath the counter

Working under the counter, tighten the nut onto the stud (detail).

<figure><img src="/files/T5PubXd92qwdhlE9pe1f" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Check the installation

The completed counter installation is shown.

<figure><img src="/files/dNG7KEkMLVPQSAby2rel" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endstep %}

{% step %}

### Connect the Cable (K250 Extended)

Connect the power and USB cable to the port at the base of the K250 Extended.

<figure><img src="/files/Lrc9tBZaILdc6mCpgjru" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Connect the Cable (K250 Slim)

Connect the power and USB cable to the port at the base of the K250 Slim.
{% endstep %}
{% endstepper %}

<figure><img src="/files/NLO6t30nlprYUHJoH8vG" alt="" width="375"><figcaption></figcaption></figure>

## Full Installation Guide

For full device setup details, product information, and troubleshooting steps, refer to the [K250 Installation Guide](/hardware-products/hardware/kiosks/k250/k250-installation-guide.md) (DOC500-006-EN-A).


---

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