> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/kiosks/k450/k450-installation-guide/maintenance-and-cleaning.md).

# Maintenance and Cleaning

Your self-serve kiosk is a product of superior design and craftsmanship and should be treated with care. It has no user-serviceable parts.

The following suggestions will help you protect your warranty coverage.

* Do not store the device in hot areas. High temperatures can shorten the life of electronic devices, damage batteries and warp or melt certain plastics.
* Do not store the device in cold areas. When the device returns to its normal temperature, moisture can form inside the device and damage electronic circuit boards.
* Do not drop, knock, or shake the device. Rough handling can break internal circuit boards and fine mechanics.
* Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the device. Use a wet soapy cloth to clean the device surfaces.

These suggestions apply equally to your contactless device, or any of its attachments or accessories. If your device is not working properly, take it to the nearest Verifone-authorized service provider for servicing or replacement.

***

## Additional Safety Information

The following is additional information for your safety in using this device.

### Surface Cleaning

To clean the device, use a clean cloth slightly damped with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner.

{% hint style="warning" %}
**CAUTION** Do not spray water or chemicals directly on the device. Spray liquids onto a cloth and then apply to kiosk surfaces.
{% endhint %}

### Potentially Explosive Environments

When using the device in areas with potential risk of explosion, such as petrol stations, follow the advice of all signs and instructions. If there is a leak, then do not use this device.


---

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