> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/kiosks/pit-stop-kx600/pit-stop-kx600-installation-guide/device-setup.md). # Device Setup This section outlines the setup procedures for the KX600, covering the following segments: ## KX600 Installation Safety Instructions Do not attempt to install this product until all the instructions and warnings have been read and properly understood. 1. Please check carefully to make sure there are no missing or defective parts - defective parts must never be used. 2. Verifone is not liable or responsible for damage or injury caused by improper installation, improper use or failure to observe these safety instructions. In such cases, the warranty might become void. ### Product location 1. Please ensure to install the KX600 unit on a suitable wall. 2. If you install this product on drywall then it must be securely fixed to a wooden stud, concrete block or any other permanent structure behind the drywall board. Installing on drywall boards alone will not support the weight of KX600 equipment. 3. When drilling holes in walls it is essential to avoid contact with electrical cables and water or gas pipes contained within. Use of a good quality live wire detector and hidden object locator is recommended. ### Fixing hardware 1. It is highly recommended that all wall fixing screws are appropriate. 2. If any fixing screws or included hardware are deemed not sufficient for a safe installation, then please consult a professional or your local hardware store. ### Hazard limitation It is recommended to periodically inspect the product and its fixing points to ensure that the safety is maintained. ### LCD The response time, brightness, and colors of the KX600 unit may be affected by the ambient temperature. 1. Tiny spots (dark or luminescent) may appear on the display due to the liquid crystal characteristics. 2. There are variations in brightness and colors on each unit. 3. Cold cathode tubes are incorporated into the LCD for backlights. Optical properties (brightness, irregular colors, etc.) may change in a low-temperature environment or over the time of operation. ### Periodic Inspection Periodically inspect the terminal for possible tampering. Signs of tampering include: * Wires protruding out of the device. * Foreign objects are inserted into the smart card slot or magnetic stripe slot. * Any bumps in the casing below the mag stripe slot and any noticeable additional mag stripe head from the side. * Signs of damage to the tamper-evident labels. * A Tamper Warning message on the device display. * If any device is found to have been tampered with, please remove it from the service immediately. Keep it available for potential forensics investigation and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see [Service and Support](/hardware-products/hardware/kiosks/pit-stop-kx600/pit-stop-kx600-installation-guide/service-and-support.md). ## Inside the Shipping Carton Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The device is a secure product. Tampering causes it to cease to function or to operate in an unsecured manner. {% stepper %} {% step %} Carefully inspect the shipping carton and its contents for possible tampering or damage. {% endstep %} {% step %} Validate the authenticity of the sender by verifying the shipping tracking number and other information located on the product order paperwork. {% endstep %} {% step %} Remove and inspect the contents of the shipping carton. The device ships in multiple configurations. The carton may include all or any of the following: * Device * Bracket * Hardware Kit: * 3x: #6-32 X 3/8 Button Head Torx Screw (T15) * 3x: #6-32 X 3/8 Flat Head Torx Screw (T15) * 3x: 5/16-18 X 3/4 Button Head Torx Screw (T40) * 3x: 5/16 Flat Washer * 1x: Tamper Resistant Bit (T10) * 1x: Tamper Resistant Bit (T40) {% endstep %} {% step %} Remove all plastic wrapping from the device and components. {% endstep %} {% step %} Remove the clear protective film from the display. {% endstep %} {% step %} Inspect the terminal for possible tampering; see how to identify signs of tampering in the section [Periodic Inspection](#periodic-inspection). {% endstep %} {% step %} Save the shipping carton and packing material for future repacking or moving of the device. {% endstep %} {% endstepper %} {% hint style="danger" %} Do not use a tampered or damaged unit. The device comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately. *N'utilisez pas un appareil trafiqué ou endommagé. L'appareil est équipé de étiquettes inviolables. Si une étiquette ou un composant semble endommagé, veuillez en informer immédiatement la compagnie maritime et votre fournisseur de services Verifone.* {% endhint %}

Figure 2 – KX600 Unit (unboxed with components)

## Installing KX600 ### Recommended lateral placement of the KX6xx unit 1. The recommended placement of the KX6xx device should be approximately 4.30" (109 mm) from the center of the device to the edge of the window frame; any protruding objects from the wall beyond 1.5" (38 mm) may obstruct the full rotation of the device but will not impact overall function.
2. If the curb distance from the wall is < 11.5" (292 mm) then it is recommended to reduce the depth of the installation into the wall to maintain the recommended distance. 3. Based on the direction of the traffic flow, it is recommended to install a bollard, and a concrete pole to protect the device from accidental impacts from vehicles. {% hint style="info" %} The material and the process used to install the device are at the site owner's discretion. {% endhint %} Following are the steps to install the KX600 kiosk unit. {% stepper %} {% step %} Identify the wall where you want to mount the KX600 kiosk. Ensure there is enough space so that the device can freely move till ± 90 degrees. {% endstep %} {% step %} Mark 49.8" (1265 mm) from the ground level for the conduit access hole.

Figure 3 – Drilling Conduit Access Hole

{% endstep %} {% step %} Drill the conduit access hole on the wall using a 2" to 2-3/4" hole saw. {% endstep %} {% step %} Ensure anchors do not protrude more than 0.500" (12.7 mm) from substrate. {% endstep %} {% step %} Using the wall mounting bracket mark drill the 4 anchor positions at 3.5" spacing. Install 1/4" anchors (4x) or equivalent. {% hint style="info" %} * The anchor type and installation method are site-specific. Ensure to install anchors as per the manufacturer's instructions. Ensure to use stainless anchors for all outdoor installations. * Prior to drilling any holes, ensure that the inside wall is clear of cables. * While drilling and mounting the device, ensure that the consumable food items are kept away from the installation area. {% endhint %}

Figure 4 – Drilling a Hole Using Wall Mounting Bracket

{% hint style="warning" %} Ensure that the anchors do not protrude more than 0.5". *Assurez-vous que les ancrages ne dépassent pas de plus de 0,5".* {% endhint %} {% endstep %} {% step %} Fix the wall mount plate. * Ensure the bracket is at the correct level. * Torque anchors as per manufacturer's recommendations.
{% hint style="info" %} Ensure to install a bollard prior to mounting the device. This will help to regulate the traffic getting too close to the curb and prevent the vehicle from hitting the installed KX600 device. {% endhint %}

Figure 5 – Fixing a Wall Mount Plate

{% endstep %} {% step %} Measure the distance from the inside wall to the outside wall and cut 1-1/2" to 1-3/4" conduit to length adding approximately ¼" to the overall length to accommodate for a slight protrusion to the outside wall. {% endstep %} {% step %} Seal the outside conduit and substrate using silicone or equivalent; based on the wall and conduit materials in the installation. {% hint style="info" %} Installation materials are location-specific. It is recommended to use a rigid aluminium conduit. {% endhint %} {% endstep %} {% step %} Ensure that the conduit is flushed on the inside wall and over-flushed on the outside wall.

Figure 6 – Placing the Conduit

{% endstep %} {% step %} Seal around the enclosure wall bracket after mounting it on the wall. {% hint style="info" %} If sealing is done around the bracket, then ensure the sealing material does not extend beyond .125" (3.2 mm) from the substrate. {% endhint %}

Figure 7 – Sealing the Conduit

{% endstep %} {% step %} Pre-cut 1" conduit to the wall thickness length plus any additional required protrusion based on the material used. {% hint style="info" %} 1" NPS Female thread is located 1.6" from the substrate at 2.0" in length. Ensure there is enough length to fasten into the enclosure with enough inside wall penetration based on the desired junction box. {% endhint %} {% endstep %} {% step %} Threaded conduit or conduit fittings may be used to connect the device (1" NPS). {% endstep %} {% step %} If the conduit fittings are used, ensure that there are no obstructions within the enclosure after fastening into position.

Figure 8 – Placing the Device

{% hint style="info" %} * The recessed opening should accommodate a minimum of 3" (76 mm) of open space below the wall mount to remove the 2 screws using the "L" key. * In addition to the 3" "recessed" opening and .500 (13 mm) of spacing above the wall mount to allow the device to be slightly lifted and then dropped onto the mounting plate. {% endhint %} {% endstep %} {% step %} Run the cabling from the enclosure through the 1" conduit and fasten the conduit into the junction within the device. {% endstep %} {% step %} Slide the device with the pre-installed 1" conduit through the conduit access hole in the wall.

Figure 9 – Sliding the Device

{% hint style="warning" %} Ensure cables are fully protected prior to inserting through the wall. *Assurez-vous que les câbles sont entièrement protégés avant de les insérer à travers le mur.* {% endhint %}

Figure 10 – Placing the Device

{% endstep %} {% step %} Align the device pins with the slots on the wall bracket and place it securely. {% endstep %} {% step %} Fasten the 2-3/8" bolts using #T40 tamper-resistant torx bit. {% endstep %} {% endstepper %}

Figure 11 – Device Wall Mounted

## Connecting Cables The KX600 kiosk unit's rear panel has cables connecting the power supply, network, ground and the POS. | Cable | Description | | ----- | ----------------------------------------------------------- | | **A** | Ground cable | | **B** | Power cable is to connect the power supply of the device | | **C** | Ethernet cables to connect the Ethernet ports of the device | | **D** | USB cable is to connect the POS device |

Figure 12 – Cables

## Smart Card Reader The smart card transaction procedure can vary depending on the application. Verify for the proper procedure with your application provider before performing a smart card transaction.

Figure 13 Smart Card Transaction

### To conduct a smart card transaction: 1. Position the smart card with the gold contacts facing upward. 2. Insert the card into the smart card reader slot in a smooth, continuous motion until it sits firmly. 3. Remove the card when the display indicates that the transaction is completed. ## Contactless Transactions The KX600 kiosk unit supports contactless transactions through an integrated contactless module. The device only becomes active for contactless smart card transactions when initialized by an application in the POS terminal. 1. Gently tap the card onto or hold the card (within 4 cm) against the surface of the display where the contactless logo appears. 2. An activated LED visual on the display accompanied by a short beeping sound indicates a successful transaction.

Figure 14 – CTLS Transaction

{% hint style="warning" %} Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction. *Laissez la carte à puce dans le lecteur de carte jusqu'à ce que la transaction soit terminée. Une suppression prématurée peut annuler la transaction.* {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.verifone.com/hardware-products/hardware/kiosks/pit-stop-kx600/pit-stop-kx600-installation-guide/device-setup.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.