Installation
The Commander Site Controller and C18 workstation must be installed by a Verifone Authorized Service Contractor (VASC) and must be set up in the following order:
Commander Site Controller
C18 Workstation
Configuring One or Two C18 Workstations
Installing one or two C18 workstations requires Ethernet cables to connect the C18 to the router to create an in-store LAN. The printers, customer display poles, and cash drawers use RS-232 cables to connect to the C18, and an additional Ethernet cable to connect the router to a corporate WAN/Intranet.
Configuring More Than Two C18 Workstations
Installing more than two C18 workstations may require a network switch and a Router. The C18 workstations use Ethernet cables to connect to the network switch. Network switches are available in various sizes and usually support four or more workstations. The network switch connects to the router using an Ethernet cable.
Choosing a Location
The C18 workstation is generally placed on an easily accessible countertop. Consider the following when deciding on a location.
Allow adequate ventilation around the unit.
All cables must easily reach their connecting devices.
Make sure that there is sufficient clearance for both the drawer and the cashier.
Make sure that power cords are not in the direct path of foot traffic.
In addition, the location must meet the following requirements:
Power: 100-240V~, 50/60 Hz 2.0 Amps
Temperature:
Operating: 32 to 104° F (0 to 40° C)
Non-operating: -4 to 140° F (-20 to 60° C)
Humidity: 15% to 95% relative humidity at 40° C (non-condensing)
Avoid locations with the following characteristics:
Direct sunlight
Moisture
Excessive dust
Electrical "noise" or devices that cause excessive voltage variations such as air conditioners, fans, or high-frequency security systems
To reduce the risk of fire, do not place the C18 near objects that produce excessive heat.
Pour réduire le risque d'incendie, placer le C18 loin des objets produisant une chaleur excessive.
Para reducir el riesgo de incendio, no colocar el C18 cerca de objetos que puedan producir excesivo calor.
Diagnostic Panel
The Diagnostic Panel is located on the right side of the C18 and can be accessed by lifting the cover. From left to right, this panel contains the following:
COM Port LEDs (RX/TX): These LEDs will be used for future configurations.
Reset Button: Reboots the C18 workstation without shutting down the power.
Console Port: Used only by the Verifone Authorized Service Contractor (VASC).
Diagnostic Switch Panel: Used to configure specific operating modes. Do not change settings unless instructed by the Verifone Technical Support Center.
Status Window: Displays system operating codes.
Battery Health: Displays a color indication of the estimated battery life.
Blue: The battery has over half of its estimated useful life left.
White: The battery has between 20% and 50% of its estimated useful life left.
Blinking White: The battery has less than 20% of its estimated useful life left. If blinking white, contact a Verifone Authorized Service Contractor to replace the battery during the next service call.
Battery Charge: Displays a color indication of the battery charge state.
Blue: The battery has enough estimated power for one or more graceful shutdowns.
White: The battery has less than one graceful shutdown capacity left. If the color is white, do not install software or remove power to the unit until the LED turns blue again.
Power LED: Displays Green when powered on.
System Heartbeat LED: Pulses on and off to indicate that the C18 is operating normally.
Battery Pack Instructions
Dispose of the battery pack in accordance with all national, state, and local laws and regulations as regionally required. Some batteries may be recycled and may be accepted for disposal at local recycling centers.
CAUTION: There is a risk of explosion if the battery is replaced by an incorrect type.
Éliminez la batterie conformément à toutes les lois et réglementations nationales, provinciales/régionales, et locales, selon les besoins régionaux. Quelques batteries peuvent être recyclées et peuvent être acceptées pour élimination dans les centres de recyclage locaux.
ATTENTION: Il existe un risque d'explosion si la batterie est remplacée par un modèle incompatible.
Deseche la batería de acuerdo con todas las leyes y regulaciones nacionales, estatales y locales según se requiera regionalmente. Algunas baterías pueden reciclarse y pueden aceptarse para su eliminación en los centros locales de reciclaje.
PRECAUCIÓN: Existe riesgo de explosión si la batería se reemplaza por un tipo incorrecto.
C18 Rear Panel
The rear panel of the C18 workstation has the following connections:
Printer Power
DC Power
2 Cash Drawer Ports (Solenoid)
1 Display Port
6 USB Ports
1 Ethernet Port
6 Serial Ports
COM1 - not assigned
COM2 - not assigned
COM3 - not assigned
COM4 - Printer
COM5 - not assigned
COM6 - not assigned
1 Line Out Audio Jack
1 Microphone Audio Jack
C18 Workstation Installation
Use the following steps to install the C18 workstation.
Connect the printer cable
Connect one end of a shielded RS-232 cable to a null modem adapter and connect the adapter to the serial port on the Thermal Receipt Printer.
Plug the other end of the RS-232 cable into COM4 on the C18 workstation.
Plug the printer power cable into the printer with the flat side facing up.
Connect the printer power cable
Connect the other end of the printer power cable to the Printer Power port on the C18. The connector locks into place.
To remove the printer power cable, slide the plastic outer covering of the connector downward. DO NOT pull the cable to remove it. The connector slides down to lock or unlock the cable.
Pour retirer le câble d'alimentation de l'imprimante, faire glisser vers le bas le couvercle en plastique du connecteur. NE PAS tirer sur le câble.
Para quitar el cable de alimentación de la impresora, deslice hacia abajo la cubierta del conector de plástico. NO tire del cable.
The printer port is not Limited Power Source (LPS) according to UL 60950-1, clause 2.5. The printer connected to this port shall comply to clause 4.7 of UL 60950-1 and all fire enclosure requirements. Contact Verifone with questions.
Le port de l'imprimante n'est pas une source à puissance limitée (LPS) conformément à la disposition 2.5 de la norme UL 60950-1. L'imprimante branchée sur ce port doit être conforme à la disposition 4.7 de la norme UL 60950-1 et à toutes les exigences de protection contre l'incendie. Contactez Verifone avec des questions.
El puerto de impresora no es una fuente de alimentación limitada (LPS) de conformidad con el apartado 2.5 de la norma UL 60950-1. La impresora conectada a este puerto debe cumplir con la regla 4.7 de la norma UL 60950-1 y todos los requisitos de protección contra incendios. Verifone contacto con preguntas.
Cable Cover
Attach or remove the Cable Cover from the C18 using the following steps.
Keyboard
Install the Keyboard Plate (P/N MET182-101-01-A) and Keyboard (PCA182-020-01-A) onto the C18 using the following steps.
Biometric Reader Holder
Install the Bio Reader Plate and Bio Reader Holder either to the Keyboard or to the base of the C18 using the following steps.
Keyboard Attachment
Install the Bio Reader Plate and Bio Reader to the Keyboard using the following steps.
C18 Base Attachment
Install the Bio Reader Plate and Bio Reader Holder to the C18 base using the following steps.
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