For the complete documentation index, see llms.txt. This page is also available as Markdown.

Service and Parts

Service

Do not attempt to repair, service, or adjust the C18.

Contact the Verifone Technical Support Center at 800-777-3536 with any questions related to installation or troubleshooting. Support is available 24 hours a day, seven (7) days a week.

The Commander Site Controller and C18 workstation must be installed by a Verifone Authorized Service Contractor (VASC).

Cleaning

For routine cleaning to remove dust or dirt, use a clean, damp cloth and mild soap or detergent. Use a cloth dampened with isopropyl alcohol for more stubborn stains.

Parts List

The table below gives the part numbers associated with the C18 workstation.

Verifone P/N
Description

182-001-01-NAA

Unit, C18 18.5 Display

PWR182-001-01-A

Power Supply, 150w

CBL000-008-02-A

Power Cord, U.S.A, IEC320, C13, NEMA5-15P (UL) Type B, 125V / 10A, 1.83M

PPL182-001-01-A

Base C18 Cable Cover

Specifications

The table below gives the power requirements, dimensions, and other specifications of the C18 workstation.

Specification
Description

Safety

UL, cUL

EMI

FCC Class A (USA) and CISPR22 Class A (Europe)

ESD

IEC 1000 4-2 (8 KV contact, 4 KV air)

Temperature

Operating range: 0-40° C Non-operating range: -20 to 60° C

Humidity

Operating 15% to 95% relative humidity at 40° C (non-condensing)

Electrical Input Rating

100-240V~, 50/60 Hz 2.0A

Landscape Dimensions

Height: 19 inches Width: 18.25 inches Depth: 10 inches

Portrait Dimensions

Height: 22 inches Width: 12 inches Depth: 10 inches

Weight

Approximately 21.5 lbs.

Memory

4GB Solid State SATA Flash 4GB DDR4 RAM, scalable to 32GB

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