> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/petroleum-devices/commander/commander-site-controller-installation-guide/service-and-support.md).

# Service and Support

Contact your local Verifone representative or service provider for any problems on your device.

For product service and repair information:

* USA – Verifone Service and Support Group, 1-800-837-4366, Monday - Friday, 8 A.M. - 8 P.M., Eastern time
* International – Contact your Verifone representative

## Included Parts List

| Part Number     | Description                                                                |
| --------------- | -------------------------------------------------------------------------- |
| M149-111-00-NAA | COMMANDER SITE CONTROLLER                                                  |
| CBL000-008-02-A | POWER CORD, U.S.A, IEC320,C13 , NEMA5-15P (UL) TYPE B , 125V / 10A , 1.83M |

## Optional Parts List

| Part Number | Description            |
| ----------- | ---------------------- |
| 13836-XX    | Cable Shielded, RS-232 |


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