Introduction

The iOrder or Kiosk is a consumer-facing food ordering system that allows customers to place their own food service orders.

Each iOrder Station consists of a Ruby2 iOrder Food Service Kiosk and a Confirmation Printer. The iOrder System directs all food orders to either a single Kitchen Printer or one or more Kitchen Display System (KDS) Stations for order completion.

KDS is an optional component of iOrder and has its own specific requirements. Installation and configuration documentation is posted on the Premier Portal under: Petro Downloads > iOrder Kiosk > Kitchen Display System (KDS) with iOrder Installation Guide.

At order completion, the Kiosk prints a confirmation receipt with a barcode and sends the order to the kitchen for preparation. It also stages the order at the Point of Sales (POS) Site Controller for payment. At the POS terminal, the barcode can be scanned to bring one or more Kiosk orders into a transaction.

System Requirements

Software Requirements

• Commander Site Controller — Any version
• RubyCi — Any version

Hardware Requirements

POS

• Commander Site Controller with Topaz / Ruby2
• RubyCi with Topaz / Ruby2

Site Preparation

Site Location

Avoid locations with the following characteristics:

• Direct sunlight
• Moisture
• Excessive dust
• Electrical noise or devices that cause excessive voltage variations, such as air conditioners, fans, or high frequency security.

To reduce the risk of fire, do not place any of the units near objects that produce excessive heat.

iOrder Kiosk Ergonomic Standards

Counter Height for iOrder Kiosk Placement

• Standard counter height is 39 inches
• Optimal counter height is 47 inches

Spacing Between iOrder Kiosks

• Minimum space between iOrder Kiosks is 24 inches, measured center to center.
• Optimal spacing between iOrder Kiosks is at least 30 inches, measured center to center.