For the complete documentation index, see llms.txt. This page is also available as Markdown.

Service and Parts

Service

Do not attempt to repair, service, or adjust the Topaz XL workstation. If you have questions related to installation or troubleshooting, the VeriFone Technical Support Center is available for assistance 24 hours a day, seven (7) days a week, at 800-777-3536.

Changes or modifications not expressly approved by VeriFone, use of custom cables not manufactured by VeriFone, or unsupported peripherals could void the user's warranty and authority to operate this equipment.


Cleaning

For routine cleaning to remove dust or dirt, use a clean, damp cloth and mild soap or detergent. Use a cloth dampened with alcohol for more stubborn stains.

Magnetic Stripe Cleaner

Dirt can lead to magnetic stripe reading problems. The magnetic stripe reader (MSR) should be cleaned on a regular basis (daily to once a week depending on usage) using commercially available card reader cleaning cards or using VeriFone part number 02746-02.


Parts List

VFI P/N
Description

M050-02-410-NAA

Topaz XL

22916-01

Topaz Cable Cover

P050-01-100

Topaz Customer Display

P050-01-200

Topaz Media Drawer (Cash Drawer)

CPS124130-3A-R

Topaz Power Supply

CBL268-008-01-A

Topaz XL Power Cord

P040-02-020

Thermal Receipt Printer

23213-01-R

Printer Power Cable for Thermal Receipt Printer

P040-07-040

ONEAC UPS

22278-XX

Ethernet Cable(s)

13581-01

Null Modem Connector (Adapter) for printer

13836-XX

Shielded RS-232 Cable


Specifications

Topaz XL

Shipping Weight: Approximately 26 lbs.

Certifications and Environmentals

Specification
Description

Safety

UL, cUL

EMI

FCC Class A (USA) and CISPR22 Class A (Europe)

ESD

IEC 61000-4-2

Temperature

Operating: 32 to 104° F (0 to 40° C) Non-operating: -4 to 158° F (-40 to 70° C)

Humidity

Operating 15% to 95% relative humidity at 40° C (non-condensing)

Electrical Input Rating

100-24V, 50/60Hz, 3A

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